Major Account Manager Healthcare jobs at Palo Alto in Spain, Madrid

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex Security Operations Center (SOC) transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments.

Your Impact

• Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM
• Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform
• Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization
• Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform
• Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats
• Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy
• Identify opportunities to enhance analyst alert handling and response through automation
• Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement
• Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise
• Partner with Product and R&D teams to incorporate field insights into roadmap priorities

Your Experience

• The candidate should have demonstrated experience running a Security Operations Center (SOC), with a proven track record of modernizing operations through automation, AI-driven threat detection, and measurable improvements in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR)."
• Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO
• Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations
• 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments
• 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows
• Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence
• Ability to conceive, architect, and develop effective correlation and detection rules
• Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus
• Strong expertise in Regular Expressions (Regex)
• Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry
• Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers
• Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments
• Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
• Define, create and monitor individual development plans for your team
• Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.
• Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
• Drive Palo Alto Networks Platformization efforts within your accounts.
• Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling
• Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
• Discuss competitor products in the marketplace and positions ours as the best alternative
• Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
• Up to 30% travel within the region (mostly Spain)
• Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district.

Your Experience

• Minimum 5 years as a pre-sales System Engineer Manager with direct people management responsibility
• Experience as a Senior System Engineer/Specialist
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
• Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Strong communication (written and verbal) and presentation skills
• Quota driven attitude focused on client's best solution by being a trusted advisor
• Proficient in English and Spanish
• Madrid as the target location

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry
• Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers
• Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments
• Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
• Define, create and monitor individual development plans for your team
• Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.
• Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
• Drive Palo Alto Networks Platformization efforts within your accounts.
• Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling
• Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
• Discuss competitor products in the marketplace and positions ours as the best alternative
• Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
• Up to 30% travel within the region (mostly Spain)
• Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district.

Your Experience

• Experience as a pre-sales System Engineer Manager
• Experience as a Senior System Engineer/Specialist
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
• Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Strong communication (written and verbal) and presentation skills
• Quota driven attitude focused on client's best solution by being a trusted advisor
• Proficient in English and Spanish
• Madrid as the target location

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

More information about the Cortex product can be found

Your Impact

• You will architect and implement resilient infrastructure solutions, with a strong emphasis on performance, security, and sound system design principles
• You will write high-quality product and system development code that contributes to complex product and infrastructure features
• You will lead the design and development of advanced features, collaborating closely with stakeholders to ensure scalable and maintainable solutions
• You will initiate and drive technical design reviews, helping teams align on best practices and architectural patterns
• You will provide expert-level code reviews, delivering in-depth feedback on code style, accuracy, efficiency, testability, and overall quality
• You will spearhead the creation and enhancement of technical documentation, setting standards and promoting best practices across teams
• You will provide advanced operational support and lead incident resolution for tools and applications maintained by the Cortex DevOps Tooling team.

Your Experience

• 10+ years of experience as a Software Engineer, demonstrating deep technical expertise, a passion for innovation, and a strong commitment to building highly reliable, scalable systems that meet strict service level objectives.
• Graduate degree in the field of Computer Science.
• Proficiency with software development in one or more programming languages (Python preferred)
• Proficiency in developing large-scale infrastructure, distributed systems or networks, or experience with Compute technologies, storage, or hardware architecture.
• Proficiency with any major Cloud Provider(s) like GCP, AWS, Azure.
• Experience with developing, deploying, and/or maintaining micro-services architecture with Kubernetes
• Proficiency in code and system health, diagnosis and resolution, and software test engineering.
• Ability to grasp new technologies quickly and prioritize and multitask on multiple responsibilities.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The LATAM Income Tax Manager will have in-depth knowledge of relevant tax rules, will monitor tax law developments and provide updates on current and upcoming global, regional (LATAM specific), and country-specific legislation, regulations, directives, administrative rulings, and case law.

Your Impact

• Serve as a primary Point of Contact for income tax matters in LATAM, working with the global tax team, LATAM accounting, finance, and business teams, and outside service providers.
• Ensure full compliance, administration, and reporting of income tax, monitor regulatory requirements and deadlines, manage reporting and payments, report to Santa Clara headquarters, and support the quarterly tax provision process
• Maintain the regional part of our global tax calendar, coordinate internally and with outside service providers regarding filing obligations and due dates to ensure accurate and timely filing of tax returns and related mandatory disclosures across LATAM jurisdictions
• Support Global expansion initiatives within LATAM, assisting with tax research of local country tax requirements, analysis of tax consequences of expansion to new jurisdictions, business models, transactions, and projects relating to other business initiatives
• Support company structure, including monitoring governance and execution of DEMPE functions within the LATAM region
• Assist in tax review of Palo Alto Networks' contracts with customers in LATAM.
• Assist with transfer pricing compliance and documentation for LATAM entities.
• Assist in M&A and post-transaction integration activities within the LATAM region
• Provide strategic support on LATAM tax examinations and inquiries by local tax authorities
• Support global international tax projects in design and execution relevant to LATAM
• Proactively identify issues, develop strategies, and drive implementation of solutions specific to the LATAM tax landscape
• Contribute to the design and implementation of automated tools to drive efficiency/process improvements in LATAM tax operations
• Research, interpret, and evaluate the tax impact of proposed regional (LATAM), OECD, and local country tax legislation on company transactions to ensure compliance across the region
• Work with cross-functional teams on treasury and tax strategies to support compliance and the corporate goals for the LATAM region

Skills and Experience

• Minimum Bachelor's degree in Tax, Accounting, or Finance; CPA, Contador, or equivalent certification in Brazil or another LATAM country is strongly preferred
• Must have 6-8 years or more of relevant international tax experience in Big 4, law firm, and/or tech industry, with significant exposure to Latin American tax regimes
• Strong technical tax knowledge and experience in planning, implementing, and managing global tax strategies and inter-company transactions, with a focus on LATAM intricacies
• Experience with international tax issues, transfer pricing, tax controversy, withholding tax, and Permanent Establishment analysis relevant to LATAM
• Capable of quickly understanding and integrating business objectives with tax strategies.
• Excellent written and verbal communication skills, including presentations of quantitative and strategic solutions and initiatives
• Excellent interpersonal skills with the ability to collaborate with business partners and consultants and all levels of management
• Proficient with Excel; G Suite is a plus; understanding of SAP or another similar Accounting / ERP system is required
• Strong research and analytical skills to understand complex tax issues
• Solution-oriented with the ability to work independently and productively in a dynamic environment

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within the Telefonica sales team. Your success in this role will span the creation and execution of unique business plans with Telefonica. You’ll be measured primarily on the joint business executed with Telefonica, where you’ll be working within all levels and possess a commitment that focuses on developing partnerships based on the long term, “outcome where everybody wins” strategy.

Your Impact

• Develop and execute business plans driving all aspects of the Telefonica relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations
  
• Work well in a team environment to ensure partner and customer satisfaction
  
• Design a compelling value proposition that inspires partners to promote our solutions
  
• Create services based on our emerging and established technologies increasing revenue growth
  
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
  
• Lead regular business performance and relationship reviews with senior management and various stakeholders
  
• Build and maintain the activity of performance reports and activity dashboards

Your Experience

• Experience in Global Systems Integrator Business Management, Channel Management, or Business Development roles within the enterprise software ecosystem and/or network security industry
  
• Extensive experience selling within Telefonica and strong network of connections
  
• Understanding of channel operating models (GSI and VARS)
  
• Knowledge of sales, marketing, and solution development
  
• Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
  
• Consistent track record of leading complex sales situations through negotiation and conflict resolution

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Account Management
  • Key account ownership and relationship management for Palo Alto Networks’ largest customers
  • Operate as primary point of contact for multiple product lines supporting the customer journey
  • Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
• Customer Impact
  • Own customer planning, deployment, adoption, account-level reviews, and escalations
  • Builds and manages the customized product delivery to the customer’s tech environment
  • Understands Customer Security Priorities and is able to translate it to Success Plans
• Partnership
  • Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
  • Partner with Post-Sales teams as Professional Services , Customer Success & Support
  • Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services

Your Experience

• 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
• Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas
  • Cloud Security
  • DevSecOps
  • Network Security
  • Security Operations
• Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
• Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
• Bonus - Client-focused program management
• Bonus - Skilled in customer success software (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira)
• Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites - Potential for 10-15%
• Fluent French / German speaking skills preferred

You’ll be ensuring that your customers are successful with our products and as threats evolve and technology changes, you continue helping them to accomplish their desired outcomes.

All your information will be kept confidential according to EEO guidelines.