Manager Renewal Sales jobs at Palo Alto in Netherlands, Amsterdam

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Key Responsibilities

• Strategic Portfolio Oversight: As the technology leader within the theatre, own the overall portfolio of projects, ensuring alignment with business objectives, regional priorities, and long-term strategic goals
• Cross-Functional Stakeholder Management: Collaborate with internal teams such as
• Sales, Customer Success, Operations, Resource Management, Technical Center of
• Excellence and Support to ensure overall deployment success
• Champion Operational Excellence: Lead the implementation of disciplined execution practices across project management activities, setting the standard for operational excellence and driving a culture of accountability and continuous improvement in all areas of project delivery
• Strategic Partner Collaboration: Define and optimize project team structures, working closely with cross-functional partners (technical, business, and external stakeholders) to ensure projects are resourced effectively and executed in alignment with scope, requirements, and deliverables
• Resource Planning and Forecasting: Lead theater-level strategic resource planning efforts across the region, forecasting staffing needs, managing overall headcount allocation, and providing quality assurance on onboarding processes to ensure optimal staffing levels in line with customer demand and project requirements
• Escalation and Issue Resolution: Be a senior escalation point for complex or high-risk Professional Services engagements, proactively identifying issues, mitigating risks, and providing strategic guidance to resolve escalations effectively and in alignment with customer needs while driving faster time to deploy
• Performance Metrics and Continuous Improvement: Manage operational performance to accelerate revenue, time to deploy and quality targets, including - but not limited to - project backlog, utilization targets, high customer satisfaction (CSAT) scores, and driving faster time to value
• Delivery Governance: Oversee and ensure the effective usage and governance of project management methodology across the region, maintaining consistent adherence to best practices and driving process improvements that optimize project execution and drive high quality and reliability with data integrity
• Leadership and Team Empowerment: Provide strong leadership to the team, fostering a collaborative and high-performance culture. Mentor and develop team members, providing guidance and support to enhance their skills and capabilities
• Provide a positive work environment that encourages innovation, creativity, and continuos improvement

Preferred Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field; an advanced degree (MBA, MSc) is highly preferred
• 15+ years of progressive experience in project and program management within the technology industry
• 10+ years in a project management/PMO people leadership role with a proven track record of delivering high-impact, complex, strategic initiatives on a global scale
• Demonstrable experience building, leading, or significantly maturing a Program/Project Management team
• Experience in a client-facing or commercial environment, with direct involvement in pre-sales motions and strategic account engagement
• Deep familiarity with the technology industry; experience with cybersecurity concepts is a strong asset
• Proven ability to operate with a high degree of autonomy, confidently leading teams through ambiguity and establishing context where little exists

Who You Are

• A Proactive Owner: You possess a fierce sense of ownership and accountability. You are a self-starter who proactively defines scope, ideates a plan, and drives initiatives to a successful conclusion
• An Influential Communicator: You have exceptional communication and stakeholder management skills, with a proven ability to convey complex ideas in simple, powerful terms and establish the "narrative" around major change initiatives
• A Collaborative Leader: You excel at establishing successful working relationships, fostering collaboration, and orchestrating indirect teams to achieve ambitious goals
• Highly Adaptable: You are action-oriented and thrive in a fast-paced, team-oriented, collaborative environment, with the flexibility to work across multiple time zones to support a global team
• Unwavering Integrity: You operate with the highest level of integrity, earning trust and leading by example

All your information will be kept confidential according to EEO guidelines.

Your Impact:

• Join the fastest growing team where experience meets cutting-edge solutions
• Build and cultivate strong customer relationships, driving business growth within the region
• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers
• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients
• Travel domestically as needed to meet with customers and attend key business events

• 5+ years of field sales experience focusing on key customer accounts and delivering value to public sector accounts
• Extensive platform selling experience in complex sales with multiple buying centers
• Experience selling Cybersecurity, SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
• Expertise in applying complex solution sales methodologies to drive results
• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
• Willingness to travel domestically as necessary to meet business needs

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts
• Drive reduction in customer churn
• Improve on-time renewal rates
• Identify upsell, consolidation, and term extension opportunities
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross-platform solutions
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business
• Build and maintain strong, productive relationships in a fast-paced, performance-driven environment.
• Own the full Renewal sales cycle—from quote generation and stakeholder collaboration to opportunity closure
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development

Your Experience

• Proven experience managing a customer renewals and retention in EMEA
• 3+ years of success in Sales, Subscription Renewals, and Support Contract Management
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems
• Passionate about sales with a consistent history of meeting and exceeding targets
• Excellent time management, organization, and interpersonal communication skills
• Skilled in building complex quotes involving non-standard product configurations
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes
• A proven track record of strong sales performance and accurate forecasting
• In-depth product knowledge across relevant offerings
• Exceptional communication and presentation skills
• Advanced proficiency in sales systems, forecasting tools, and quoting processes
• Fluent French

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for a proven first-line sales leader with great energy, leadership, and initiative to drive team performance and revenue growth for our sales team. This role will entail:

• Deeply understanding your customers’ needs by doing the research to develop insight into their priorities
• Bring support to your team by participating in and leading prospect meetings
• Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure
• Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities
• Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team
• In-depth technical knowledge of our portfolio with the ability to take a holistic approach to help solve our customers' problems
• Drive and oversee team selling opportunities
• Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks
• Ability to communicate with leaders at all levels, including C-suite and establishes open and trusting relationships
• Successfully influences others through change management
• Development of a winning team, including recruiting, hiring and training while upholding our core values

Your Experience

• Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry
• Extensive experience and expertise in working with Public Sector customers in the Netherlands
• Proven leader with the ability to create high performing teams in a rapidly growing sales environment
• Experience with channel and partner sales models
• Year-over-year track record of successful sales pipeline management and results
• Highly driven individual with an execution focus and a strong sense of urgency with an entrepreneurial mindset
• Track record of consistently delivering revenue numbers and goals while maintaining a focus on team development and growth
• Capable of successfully managing significant client escalations and issues
• Excellent at influencing others, both externally and internally; ability to communicate effectively and build consensus across various functional groups to achieve goals
• You're a leader and you know that to get the best results, you also have to be a great team player, building excellent rapport and collaboration with cross-functional teams
• Proficiency in Dutch and English language skills

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.
• Drive reduction in customer churn
• Improve on-time renewal rates
• Identify upsell, consolidation, and term extension opportunities
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross-platform solutions.
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business.
• Build and maintain strong, productive relationships in a fast-paced, performance-driven environment.
• Own the full Renewal sales cycle—from quote generation and stakeholder collaboration to opportunity closure.
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development.

Your Experience

• Proven experience managing a customer renewals and retention in EMEA
• 3+ years of success in Sales, Subscription Renewals, and Support Contract Management
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems
• Passionate about sales with a consistent history of meeting and exceeding targets
• Excellent time management, organization, and interpersonal communication skills
• Skilled in building complex quotes involving non-standard product configurations
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes
• A proven track record of strong sales performance and accurate forecasting
• In-depth product knowledge across relevant offerings
• Exceptional communication and presentation skills
• Advanced proficiency in sales systems, forecasting tools, and quoting processes

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.

• Drive reduction in customer churn
• Improve on-time renewal rates
• Identify upsell, consolidation, and term extension opportunities
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross-platform solutions.
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business.
• Build and maintain strong, productive relationships in a fast-paced, performance-driven environment.
• Own the full Renewal sales cycle—from quote generation and stakeholder collaboration to opportunity closure.
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development.

Your Experience

• Proven experience managing a customer base across all accounts assigned by management; previous experience supporting customers in France or French-speaking regions is a plus
• 3+ years of success in Sales, Subscription Renewals, and Support Contract Management
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems
• Passionate about sales with a consistent history of meeting and exceeding targets
• Excellent time management, organization, and interpersonal communication skills
• Skilled in building complex quotes involving non-standard product configurations
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes
• A proven track record of strong sales performance and accurate forecasting
• In-depth product knowledge across relevant offerings
• Exceptional communication and presentation skills
• Advanced proficiency in sales systems, forecasting tools, and quoting processes

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Responsible for renewing contracts focused on our Cortex and Prisma Cloud portfolios - Your portfolio includes Cortex XDR, Xpanse, XSOAR, and XSIAM, and Prisma Cloud solutions
• Work in tandem with the Cortex and Prisma Cloud Sales Teams to understand the customer environment and identify the customer need
• Excellent ability to communicate with an array of internal teams
• Manage all Cortex and Prisma Cloud maintenance and subscription renewals in your territory
• Quote generation, including the creation of coterminous quotes
• Upsell to multiyear Cortex and Prisma Cloud renewals by positioning value to the customer
• Diligently follow up with Regional Sales Managers, Inside Sales, channel partners and end-users to bring in renewals before the expiration
• Submit accurate and timely forecast through Salesforce.com and clari
• Work within existing renewals database and collaborate with Sales Operations and IT to drive process and systems improvements and best practices

Your Experience

• Experience in managing customer renewal install base for assigned Enterprise and Commercial accounts
• Experience working with Channel Partners
• Track record of achieving sales goals and objectives
• Experience using Salesforce.com and clari for forecasting and CPQ for quoting
• Enthusiastic, driven and confident - ability to clearly and persuasively articulate the company’s mission, product and business opportunity
• Ability to learn new technologies quickly, adapt to changing needs and possess strong analytical skills
• Ability to quickly build productive relationships in a fast-paced, performance-driven environment
• Strong time management and interpersonal skills
• English language proficiency, other European languages (German) desired

All your information will be kept confidential according to EEO guidelines.