Solutions Consultant Enterprise jobs at Palo Alto in Japan, Chiyoda

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• 営業チームと連携し、担当領域におけるお客様へのソリューション提案を行う
• 現場の技術担当者から経営層まで、あらゆるレベルのお客様に対し、専門家としてプレゼンテーションを実施する
• 当社の価値を最大限に伝えるデモンストレーションを主導し、サポートする
• お客様やパートナーに対し、技術検証プロジェクトを主導し、ベストプラクティスに基づいた技術的な勝利を確実にする
• お客様のセキュリティ体制を強化・簡素化するためのソリューションを設計する
• 高度な設計や主要なユースケースを文書化し、パロアルトネットワークスのソリューションが適切に導入され、価値を提供できるようにする
• 業界のトレンドやセキュリティ環境の変化について議論をリードする
• お客様の要件と当社製品の適合性、および競争優位性を強調して説明する
• ネットワークセキュリティの主要な技術担当者として、RFI/RFPへの対応を支援・調整する
• 適切な導入と価値実現のため、パロアルトネットワークスやパートナーが提供するサービスを推奨する
• 市場における競合製品について的確に説明し、当社のソリューションが最適な選択肢であることを伝える
• 特定分野における高度な専門知識を有し、広範な技術知識を活用する

Your Experience

• Zero Trust、ネットワーキング、ネットワークセキュリティ、SaaSセキュリティ、またはSSE/SASEにおけるプリセールス／セールスエンジニアリングの経験（6年以上）
• L2-L4ネットワーキングの知識（L2スイッチングアーキテクチャ（スパニングツリー、VLAN/トランキング）、IPルーティング（スタティックルート、OSPF、BGP、ルート再配信）、L4ロードバランシングなど）
• 優れたコミュニケーションスキルと問題解決能力
• お客様と協働し、課題解決に取り組む姿勢と積極的な対応能力
• NGFW（次世代ファイアウォール）、ネットワークセキュリティ、SASE、SD-WAN、CASB、プロキシ、DLP、BYODソリューションに関する確かな理解
• オンプレミスおよびクラウドベースのネットワークセキュリティ技術に関する高度な知識
• フィールドセールスのポジションであり、お客様との対面ミーティングのため出張が必要となる場合があります（詳細についてはリクルーターとご相談ください）
• 日本の商習慣を理解し、日本語での流暢なコミュニケーションおよびプレゼンテーションが可能なこと（ネイティブレベル、または日本語能力試験N1以上）。
• 読み書きが可能な英語力。

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• 営業チームと連携し、担当領域におけるお客様へのソリューション提案を行う
• 現場の技術担当者から経営層まで、あらゆるレベルのお客様に対し、専門家としてプレゼンテーションを実施する
• 当社の価値を最大限に伝えるデモンストレーションを主導し、サポートする
• お客様やパートナーに対し、技術検証プロジェクトを主導し、ベストプラクティスに基づいた技術的な勝利を確実にする
• お客様のセキュリティ体制を強化・簡素化するためのソリューションを設計する
• 高度な設計や主要なユースケースを文書化し、パロアルトネットワークスのソリューションが適切に導入され、価値を提供できるようにする
• 業界のトレンドやセキュリティ環境の変化について議論をリードする
• お客様の要件と当社製品の適合性、および競争優位性を強調して説明する
• ネットワークセキュリティの主要な技術担当者として、RFI/RFPへの対応を支援・調整する
• 適切な導入と価値実現のため、パロアルトネットワークスやパートナーが提供するサービスを推奨する
• 市場における競合製品について的確に説明し、当社のソリューションが最適な選択肢であることを伝える
• 特定分野における高度な専門知識を有し、広範な技術知識を活用する

Your Experience

• CASB、DLPなどのData Security領域、またはSaaSセキュリティ、SSE/SASEにおけるプリセールス／セールスエンジニアリングの経験
• CASBやDLPソリューションを活用した提案、PoC（技術検証）の主導、および設計に関する深い知識と実践的な経験
• Zero Trustアーキテクチャの理解と、その中でのData Securityの役割に関する知見
• NGFW（次世代ファイアウォール）、プロキシ、SD-WANを含む、オンプレミスおよびクラウドベースのネットワークセキュリティ技術に関する確かな理解
• L2-L4ネットワーキング（L2スイッチング、IPルーティングなど）の基礎知識
• 顧客のビジネス課題を解決に導く、優れたコミュニケーション能力と問題解決能力
• 日本語での流暢なコミュニケーションおよびプレゼンテーション能力（ネイティブレベル）
• 読み書きが可能な英語力

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

Project Manage complex delivery engagements across our product portfolio. The role will be part of the Technical Services (TS) organisation within PANW.

• Daily project management throughout the program life cycle for some of our largest customers
• Defining and implementing project and operational governance controls
• Building and maintaining effective project plans and documentation to maximise delivery efficiency and efficacy
• Managing risks and issues from identification through to taking appropriate corrective action in conjunction with the customer and Palo Alto Networks stakeholders
• Act as a customer’s single interface into Palo Alto Networks for Sales, Product Management, Customer Success, Professional Services and Focused Services throughout deployment
• Effectively manage and utilise resources across projects in conjunction with Palo Alto Networks Professional and Focused Services
• Proactively distribute stakeholder communications internal to Palo Alto Networks and the Customer
• Support Revenue recognition activities through effective forecasting of project milestones, deliverables and planning

Your Experience

The Senior project manager must have strong practical experience in project management, which was gained through managing large and complex projects. He or she must have the following:

• Excellent business communication skills, dealing with senior management of internal and external stakeholders
• Good knowledge and handling of project and program management methodology and techniques
• Good understanding of the wider objectives of the program
• Ability to work positively with the wide range of individuals involved in the program
• Strong leadership and management skills
• The ability to find innovative ways to resolve problems
• BSc in Computer Science, MSc, Business, or equivalent education/training/experience or equivalent military experience required
• 5+ years of related work experience or leading complex projects desired
• Analyze project profitability, revenue, margins, bill rates, and utilization
• Strong proficiency with project management software, such as Microsoft Project, Clarizen, Smartsheets
• Good presentation skills including written, oral, presentation
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
• Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations
• Project Management Institute PMP(r) certification or equivalent a plus
• Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

Your Impact

• Collaborate with the technical lead to devise a comprehensive log ingestion strategy
• Contribute to the development of detection strategies based on industry best practices
• Articulate a step-by-step process to ensure the ingestion of high-quality log sources
• Monitor and optimize log sources for optimal performance
• Create meticulous and effective correlation rules
• Fine-tune log sources and correlation rules to enhance system efficiency
• Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
• Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM
• Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies
• Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture
• Identify opportunities to enhance analyst alert handling through automation
• Foster collaboration with internal and external teams to drive product adoption
• Produce technical documentation detailing SIEM aspects of the engagement
• Occasionally travel to customer meetings and workshops (up to 10% of the time)

Your Experience

• Exceptional written and verbal communication and presentation skills, for both internal and external interactions
• 6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments
• Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
• Ability to conceive and develop correlation and detection rules in SIEM systems to enable effective alerting
• Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar
• Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains
• Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals
• Strong expertise in Regular Expressions (Regex)
• Skill in understanding logs and locating relevant third-party documentation when required
• Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators
• Understanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plus
• Proficient in comprehending and creating technical design documentation
• 4 years of experience with Security Operations Centers (SOC) tooling and processes
• Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Define and execute on our GTM strategy for AI security solutions, focusing on accelerating customer adoption of our solutions for securing the creation and usage of AI applications
• Collaborate with cross-functional teams to drive pipeline generation, customer engagements and market penetration
• Support the development and execution of strategies to identify, qualify and convert a robust pipeline of potential customers for AI security solutions
• Conduct thorough market research and competitive analysis to identify key market segments and opportunities
• Lead customer-facing activities, including presentations, demonstrations and proof-of-value (POVs)
• Engage in technical conversations with customers regarding AI security challenges and solutions, including topics such as securing RAG models, prompts, vector databases, etc.
• Build strong relationships with key customer stakeholders, including C-level executives, security and IT leaders
• Collaborate closely with sales, marketing, product management and engineering teams to ensure alignment and effective go-to-market execution
• Be an evangelist to further educate customers of generative AI and positioning PANW for securing AI projects

Your Experience

• 7+ years of technical professional experience including 3+ years of experience in AI and related fields, with a strong focus on technical sales, strategy and execution
• Proven track record of success contributing to high-performing technical sales or solution architecture teams
• Deep understanding of AI technologies, including machine learning, deep learning and generative AI
• Ideally, experienced with security solutions and the cybersecurity market, including data security, network security and security applied to generative AI
• Experience with popular generative AI tools and their security implications preferred
• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP)
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

In fact, extensive experience with a competitor’s technology can play to your advantage. Many of the opportunities involve a client migrating to our platform for the first time, so understanding the nuances of that technology will enable you to be a better Palo Alto Networks consultant. And don't worry, we will send you to our Professional Services Academy to prepare you for the role, so you are experienced with our suite of services and products before you first meet the customer.

Your Impact

• Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
• Build custom security policies and application signatures, configured for our client’s needs
• Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
• Provide after hours and weekend on-call support as needed to support maintenance activities
• Analyze logs and events from the solution to perform initial troubleshooting and issue identification
• Work with our Technical Assistance Center to troubleshoot and diagnose support cases
• Maintain the Company's solution and provide mentorship on code upgrades and best practices
• Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope

Your Experience

• Engineer (4+ years’ experience) in professional services or similar function with BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field, or equivalent background or equivalent military experience
• Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances
• Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, firewalls and security solutions
• Strong TCP/IP networking skills
• Strong dynamic routing skills (BGP, OSPF, etc)
• Experience working with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, SAML, etc.)
• Experience working with URL filtering
• Experience working with Proxy and SSL Decryption
• Experience working with Windows and MAC OS including(debugging, editing Windows Registries, Plist, etc.)
• Experience with one or more of these vendors: Palo Alto Networks NGFW, Cisco, Checkpoint, Juniper (Netscreen), Fortinet products, Symantec/ Blue Coat, Zscaler
• Good troubleshooting skills and ability to use tools like tcpdump & Wireshark
• Good written and verbal communication skills with confirmed ability to communicate to senior leaders and technical peers
• Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering.
• Attention to details, fast learner and excellent communication skills. Be able to communicate technical information in a simplified, easy to understand manner.
• Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals
• Possess one of more of the following industry certifications: PCNSE, CCNA/CCNP/CCIE
• Application Delivery expertise – L7 SLB / Global SLB / Traditional Link LB
• Application Performance Monitoring expertise – Response time metrics, Application identification.
• Packet capture analysis / fault isolation and remediation
• In-depth knowledge and deployment experience of SD-WAN and Remote Access technologies.
• Network Security expertise (IPS/IDS, ZBFW, NGFW)
• In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
• Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
• Global-scale network design
• Demonstrable Virtualization experience (VMware/Microsoft/Citrix/Linux KVM)
• Desire to learn on your feet and thrive on the bleeding edge of networking.
• Business-level English and Japanese language skills

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

Your Impact

• Collaborate with the technical lead to devise a comprehensive log ingestion strategy
• Contribute to the development of detection strategies based on industry best practices
• Articulate a step-by-step process to ensure the ingestion of high-quality log sources
• Monitor and optimize log sources for optimal performance
• Create meticulous and effective correlation rules
• Fine-tune log sources and correlation rules to enhance system efficiency
• Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
• Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM
• Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies
• Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture
• Identify opportunities to enhance analyst alert handling through automation
• Foster collaboration with internal and external teams to drive product adoption
• Produce technical documentation detailing SIEM aspects of the engagement
• Occasionally travel to customer meetings and workshops (up to 10% of the time)

Your Experience

• Exceptional written and verbal communication and presentation skills, for both internal and external interactions
• 6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments
• Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
• Ability to conceive and develop correlation and detection rules in SIEM systems to enable effective alerting
• Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar
• Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains
• Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals
• Strong expertise in Regular Expressions (Regex)
• Skill in understanding logs and locating relevant third-party documentation when required
• Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators
• Understanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plus
• Proficient in comprehending and creating technical design documentation
• 4 years of experience with Security Operations Centers (SOC) tooling and processes
• Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus

All your information will be kept confidential according to EEO guidelines.