Sr Technical Support Engineer jobs at Palo Alto in India, Bengaluru
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Company (1)
Job type
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Job title (1)
India
Bengaluru
49 jobs found
22.09.2024
PA
Palo Alto Sr Technical Support Engineer India, Karnataka, Bengaluru
Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in...
Provide technical services around Cloud and Network Security technologies, troubleshooting and best practices observations to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed...
Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...
Provide Technical Support to customers and partners. Provide technical services include writing scripts, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and...
Provide Technical Support to customers and partners. Provide technical services include writing scripts, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and...
Respond to user–reported issues within established SLA's. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at the application level and...
Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...
Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in...
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