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for the. Itfor 4thfor thesoftware support asas 24/7software tosupport as
skills in the
As Support Leadyearssupport processes (FM, IM,, TL9000, Leanas Day 1/2new software
L1->L4 asrequirementsrequirements
:
Support Processes
Support in dimensioning
Support in optimizing, training/coaching
Deployment and upgrade automation
Verification, including performance testing
Participating in troubleshooting, maintenance and internal tool development for Ops.
Ticket handling (L4)
Managing 24/7 ROTA engineering
Escalation management
Deployment support
Lab maintenance
Implementing platform services
Observability, Serviceability, Operability
onyour special area.
Following and actively sharing the latest technological trends, innovations and news.
Building Operability/Observability concepts from scratch, making design decisions and contributing to Operations on your area.
Documenting concept on adequate level in order to co-operate with colleagues and in order to enable end-users of the product
:
least15+yearsofexperiencein R&DworkorTechnicalSupportand
alsoinOpssideofDevOps,preferablyin SaaSandCaaSenvironmentsand
todetailandpreferencetoautomaterepetitivetasksinsteadofrunningthem
Experience inleveragingcloud-basedmanagedservices
understandingofvirtualizationplatformsusedinprivatecloudand/ormodernserver hardware
withcontainertechnologiessuchas DockerandKubernetes, IACandITautomationtools &associatedDevOpstoolchains
,Serviceability,Operabilitytopicsaredailytopicsforyouandunderstanding“Goldensignals” inthisareaisno-brainerforyou
approach,capabilitytocontributehands-onwhenneeded,andexcellentcommunications skills
Support in troubleshootingandperformanceoptimization
deploymentandupgradeautomationofservicesinownarea
inspokenandwrittenEnglishisa must. Mostimportantlyyouhavethegenuinedriveanddesiretoworkwithcuttingedgetechnologiestodelivera superiorexperiencetoourcustomers
Nokia has received the following recognitions for its commitment to inclusion & equality:
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Furthermore, the role requires proactive identification of roadblocks and optimization of the technical solution, ensuring timely and accurate communication on all aspects of the project. The individual will also contribute to the development of comprehensive deployment status reports and provide support for deployment activities, including potential weekend work and travel.
You have:
It would be nice if you also had:
Nokia has received the following recognitions for its commitment to inclusion & equality:
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Share
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for the. Itfor 4thfor thesoftware support asas 24/7software tosupport as
skills in the
As Support Leadyearssupport processes (FM, IM,, TL9000, Leanas Day 1/2new software
L1->L4 asrequirementsrequirements
:
Support Processes
Support in dimensioning
Support in optimizing, training/coaching
Deployment and upgrade automation
Verification, including performance testing
Participating in troubleshooting, maintenance and internal tool development for Ops.
Ticket handling (L4)
Managing 24/7 ROTA engineering
Escalation management
Deployment support
Lab maintenance
Implementing platform services
Observability, Serviceability, Operability
onyour special area.
Following and actively sharing the latest technological trends, innovations and news.
Building Operability/Observability concepts from scratch, making design decisions and contributing to Operations on your area.
Documenting concept on adequate level in order to co-operate with colleagues and in order to enable end-users of the product
:
least15+yearsofexperiencein R&DworkorTechnicalSupportand
alsoinOpssideofDevOps,preferablyin SaaSandCaaSenvironmentsand
todetailandpreferencetoautomaterepetitivetasksinsteadofrunningthem
Experience inleveragingcloud-basedmanagedservices
understandingofvirtualizationplatformsusedinprivatecloudand/ormodernserver hardware
withcontainertechnologiessuchas DockerandKubernetes, IACandITautomationtools &associatedDevOpstoolchains
,Serviceability,Operabilitytopicsaredailytopicsforyouandunderstanding“Goldensignals” inthisareaisno-brainerforyou
approach,capabilitytocontributehands-onwhenneeded,andexcellentcommunications skills
Support in troubleshootingandperformanceoptimization
deploymentandupgradeautomationofservicesinownarea
inspokenandwrittenEnglishisa must. Mostimportantlyyouhavethegenuinedriveanddesiretoworkwithcuttingedgetechnologiestodelivera superiorexperiencetoourcustomers
Nokia has received the following recognitions for its commitment to inclusion & equality:
Similar Jobs
These jobs might be a good fit