Floor Manager Coach - Nike Utretcht Overvecht jobs at Nike in Netherlands, Utrecht

WHO YOU’LL WORK WITH

You will report to the NDS Planning Director. You will work closely with Merch financial planner, In Season Analysts and Allocators within the same team to achieve revenue, margin, and inventory objectives for the current season. You will collaborate cross-functionally with the Marketplace Supply Chain, Store operations, Store field teams, Real state teams, Inventory Operations and Enterprise Business Planning / Performance Operations teams.

Drive and execute store-level plans to maximize productivity, profitability, and efficiency.

You will need to have the following skills to be successful in this role

• 1 Year + retail planning experience in a vertical or wholesale environment

• Bachelor’s degree preferred in disciplines such as Business

• Confidence in using Microsoft Office Suite, with knowledge in Excel. Desired: Cognos BI tool, Tableau

• English 85%

• Exceptional attention to detail and accuracy, along with ability to work in deadline driven environment

• Interpersonal and communication skills, with the ability to collaborate successfully across teams

• Competence to understand retail KPI’s, with the ability to use data and analytics to identify critical information on commercial drivers and managing large date sets

WHAT YOU’LL WORK ON

• Develop forward looking by-store business division sales and inventory forecasts that hit budget or forecasts.

• Maintain optimal store capacities, and weeks-of supply by delivering receipt unit, and open-to-ship targets to allocation

• Manage store clustering to group like stores for cross functional partners to better influence merchandising assortment decisions

• Partner with business planning on weekly, and monthly revenue, receipt and inventory plans to improve store productivity, profitability and in-store efficiencies through better product flow

• Influence store-level labour plans by providing monthly revenue and receipt plans

What you bring:
Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support
the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also

COMMERCIAL
• Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
• Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
• Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
• Being responsible for monthly initiative launches
• Using our reporting tools to make the best commercial decisions
• Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE
• Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
• Leading team Engagement on NIKE Community Ambassador activities
• Partnering with senior store leadership, you will oversee the hiring processes including onboarding
• Being responsible for store scheduling
• Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE
• Leading by example and the delivery of our sales floor service and bring the consumer journey to life
• Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
• Completing specific training and share completion with athlete services
• Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:
• One of the best compensation and benefits packages in the industry
• Opportunity for quarterly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications:
• Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience
• Ability to coach and develop a strong team
• Effective communicator, brand ambassador, and innovative leader
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours which may include day, evening, weekends, and/or holidays, based on department and store/company needs

** Relocation is not offered for this role.

world-class serviceto the consumer:

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Part-time 8 HOURS PER WEEK

world-class serviceto the consumer:

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Fulltime 38 HOURS PER WEEK