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27 jobs found
12.03.2025
NIC
NICE Senior Technical Training Analyst United States, California, Santa Clara
Deliver Online instructor-led training to customers. Develop and coordinate training schedules. Assess training needs. Conduct customer surveys and interviews. Consult with other trainers, managers, and leadership. Support the conceptualization and...
Provide 1st/2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading NRX/NIR Logging and Recording Solution including Inform, Screen Capture, TT911, Real Time Text (RTT), i3 Log Events...
3-5 years of experience with:Excellent Troubleshooting and Debugging skills for the Expert ApplicationExcellent knowledge of HTTP requestsDeep understanding of modern authentication standardsoAuth2OIDCSAMLSCIMKnowledge about SSO patternsDeep understanding of browser securityCORSX-frame-optionsGood understanding...
Exemplify subject matter expertise in two or more technical areas. Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies. 10 years in a Technical/Service role in software,...
As their account management professional, be the assigned accounts' single point of contact to our company, and engage resources across several teams as needed to resolve their issues and requests....
Work tickets via a web-based ticketing system, email, voice, or chat. When working tickets:. Validate for correct prioritization and monitor communication to users of progress. Fix end-user issues that can...
Lead end-to-end learning solutions, from needs analysis and mapping to design, development, and delivery of Train-the-Trainer programs. Develop technical and application training solutions and materials for both instructor-led training courses...
Deliver Online instructor-led training to customers. Develop and coordinate training schedules. Assess training needs. Conduct customer surveys and interviews. Consult with other trainers, managers, and leadership. Support the conceptualization and...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Technical Support Advocate jobs opportunities, giving you access to the best companies in the field, like Nice. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.