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30 jobs found
14.05.2025
NIC
NICE Technical Support Engineer United States, Utah, Sandy
Work tickets via a web-based ticketing system, email, voice, or chat. When working tickets:. Validate for correct prioritization and monitor communication to users of progress. Fix end-user issues that can...
Develop subject matter expertise in our core technologies, and at least one other technology specialty. Provide technical support to customers via phone, online, chat, and email. Demonstrate professional, assertive, articulate,...
Deliver demonstrations that align the NICE portfolio with the customer’s business challenges. Identify all functional and technical challenges of assigned accounts. Manage and interpret customer requirements and use astute questioning...
Design and develop quality, proficient and well documented technical solutions that satisfy business requirements and meets corporate architectural standards. Develop solid unit, integration, and automation tests according to organizational standards....
Infrastructure as Code (IaC) :Collaborate with development teams to design, implement, and maintain infrastructure using tools like Terraform, or CloudFormation.Automate provisioning, configuration, and scaling of cloud resources. Collaborate with development...
Work as a member of an agile team to enhance and improve software. Design and present projects to improve current process and overall platform. Code and test projects. Create automation...
Responsible for troubleshooting network and platform issues from a server side perspective. Validates and tests all NICE CX products and platforms. Performs routine health checks over and above automated monitoring...
Work tickets via a web-based ticketing system, email, voice, or chat. When working tickets:. Validate for correct prioritization and monitor communication to users of progress. Fix end-user issues that can...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Solution Engineer jobs opportunities, giving you access to the best companies in the field, like Nice. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.