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68 jobs found
13.07.2024
NIC
NICE Senior Designated Support Engineer United States, Utah, Sandy
Work tickets via a web-based ticketing system, email, voice, or chat. When working tickets:Validate for correct prioritization and monitor communication to users of progressFix end-user issues that can be resolved...
Work tickets via a web-based ticketing system, email, voice, or chat. When working tickets:Validate for correct prioritization and monitor communication to users of progressFix end-user issues that can be resolved...
Provide 1st/2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading NRX/NIR Logging and Recording Solution including Inform, Screen Capture, TT911, Real Time Text (RTT), i3 Log Events...
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues. Maintain high customer satisfaction throughout the entire problem resolution process, through frequent...
Provide 1st/2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading NRX/NIR Logging and Recording Solution including Inform, Screen Capture, TT911, Real Time Text (RTT), i3 Log Events...
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues. Maintain high customer satisfaction throughout the entire problem resolution process, through frequent...
Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting...
Work tickets via a web-based ticketing system, email, voice, or chat. When working tickets:Validate for correct prioritization and monitor communication to users of progressFix end-user issues that can be resolved...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Senior Designated Support Engineer jobs opportunities, giving you access to the best companies in the field, like Nice. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.