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NICE Vice President Cloud Services United States, Georgia, Atlanta
Be able to guide, mentor, and coach the Services team to improve process quality, effectiveness, and efficiency. Be able to discuss deeply technical situations clearly and precisely with non-technical customers,...
Deliver demonstrations that align the NICE portfolio with the customer’s business challenges. Identify all functional and technical challenges of assigned accounts. Manage and interpret customer requirements and use astute questioning...
Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C++, C#. Design and present projects to improve...
Serve as the senior QA professional in the R&D group. Take an active role in-process inspection and improvement. Review software and test cases design, challenging them to detect potential quality...
Installing the customer solution - setting up the hardware (Racking) and configuring servers (COTS and NICE), building virtualization platforms, and installation of H/W (boards, NIC Cards, etc.). Traveling to remote...
Provisioning, deploying, monitoring, patching and upgrading enterprise cloud software. Working closely with the development team to ensure the successful deployment of software packages. Support of production systems and replication of...
Work on the technical design, development, release, and deployment of cloud-based infrastructure, automation, and applications. Working with, and supporting, the development team with application configuration for deployment, monitoring, and other...
Be able to guide, mentor, and coach the Services team to improve process quality, effectiveness, and efficiency. Be able to discuss deeply technical situations clearly and precisely with non-technical customers,...
Expoint is proud to bring the opportunity for engineers to join the professional services team in the tech industry. Professional service engineers work alongside development teams, assisting in ensuring quality processes are met and delivered in order to design, develop, and build the best software solutions.
The engineering team is critical to the success of software development. The professional services engineer will work with clients from around the world, providing them with assistance during the development stages of their product or service. Professional services engineers must have a comprehensive understanding of software development principles and the various engineering processes.
The responsibilities of this role include outlining project needs, identifying the technical requirements of a software solution, developing technical designs, meeting with stakeholders, and managing customer relationships. Professional services engineers must be process-oriented and often use problem-solving skills to develop the best possible solutions. This role requires a comprehensive knowledge in web technologies such as HTML, CSS, JavaScript, and AJAX, and development tools such as GIT or SVN.
The professional services engineer must have excellent written and verbal communication skills and be able to work under tight deadlines. They must be able to think creatively and work independently to solve problems that are presented. Having a passion for software development and customer service is a must.
If you are looking to join an engineering team that is dedicated to creating the best software solutions, Expoint is the perfect opportunity to do so. Join us at Expoint to be a professional services engineer and become a part of our tech industry’s success.