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72 jobs found
03.09.2024
NIC
NICE Technical Account Manager United States, Georgia, Atlanta
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Define technical and feature integration requirements for CXone ACD product features for integration to Workforce Management systems that include interval, real-time, and user sync integrations and schedule display within the...
Provide strategic direction and thought leadership in areas such as payments fraud, Identity Fraud and authentication management. Research, gather, and define product requirements driven by client & market needs. Own...
Coordinate scheduling and calendars for the executive team. Client relationship support. Provide onsite management, and localized support, (M-F/ 8-5), with 24/7 on call support as needed. Focal point for Global...
Develop and implement change management initiatives and support adoption of new processes across the organization. Lead the Change Advisory Board meetings and ensure all changes are reviewed and assessed with...
Proactively seek feedback from customers and prospects. Analyze, document, and communicate intelligence regarding client and prospect feedback looking specifically for unfulfilled needs for new opportunities. Analyze, document, and communicate intelligence...
Business Partner ProgramDevelop and manage the Business Partner Program Globally.Work across functional teams such as, marketing, product, professional services, and sales, to identify, recruit and enable partners to support the...
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Partner Success Manager jobs opportunities, giving you access to the best companies in the field, like Nice. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.