Customer Success Manager jobs at Nice in United States, Sandy
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Sandy
11 jobs found
30.06.2024
NIC
NICE Customer Success Manager United States, Utah, Sandy
Managing the customer relationship throughout their lifecycle while advocating internally on their behalf, providing oversight and rallying the troops to meet customer commitments. Negotiating contract renewals and maintaining high revenue...
3-5 years of experience with:Excellent Troubleshooting and Debugging skills for the Expert ApplicationExcellent knowledge of HTTP requestsDeep understanding of modern authentication standardsoAuth2OIDCSAMLSCIMKnowledge about SSO patternsDeep understanding of browser securityCORSX-frame-optionsGood understanding...
Developing and providing operational and strategic reports and analyses to enable Sales leaders to execute business objectives successfully. Managing data integrity and ensure data integration and collaboration between cross-functional teams...
Develop and implement change management initiatives and support adoption of new processes across the organization. Lead the Change Advisory Board meetings and ensure all changes are reviewed and assessed with...
Proactively seek feedback from customers and prospects. Analyze, document, and communicate intelligence regarding client and prospect feedback looking specifically for unfulfilled needs for new opportunities. Analyze, document, and communicate intelligence...
Work with product management team to define new architectural requirements. Ensure strong communication and collaboration between other development teams, Product Management and Quality Assurance. Set the end-to-end technical direction for...
Serves as a Project Manager for the Global Customer Operations organization. Complete accountability and management of global complex projects working closely with IT. End-to-end accountability for internal process-change projects, from...
Managing the customer relationship throughout their lifecycle while advocating internally on their behalf, providing oversight and rallying the troops to meet customer commitments. Negotiating contract renewals and maintaining high revenue...
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