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Technical Support Engineer jobs at Nice in United States, Atlanta
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Company (1)
Job type
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United States
State
Atlanta
11 jobs found
15.07.2024
NIC
NICE Technical Support Engineer United States, Georgia, Atlanta
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Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting...
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03.09.2024
NIC
NICE Technical Account Manager United States, Georgia, Atlanta
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Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
10.09.2024
NIC
NICE Cloud Network Engineer United States, Georgia, Atlanta
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Implementation, administration, monitoring and support for routers, switches, firewalls, and other network appliances. Collaborating with senior engineers and customers on the design, configuration and deployment of WAN and site-to-site VPN...
09.09.2024
NIC
NICE Senior Cloud Systems Engineer United States, Georgia, Atlanta
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Staging and deploying Windows OS images on servers. Coordinating and leading routine system patching and general administration on Windows and Linux servers. Providing Level 1 technical support for security related...
24.06.2024
NIC
NICE Senior Software Engineer United States, Georgia, Atlanta
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Write and maintain .NET 6+, and Python software, with full unit and component testing suites. Create and maintain Jenkins Groovy-based software build pipelines, managing our stack from code to deployment....
23.07.2024
NIC
NICE AI Engineer United States, Georgia, Atlanta
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Conduct cutting-edge research and develop advanced ML algorithms and models. Build and fine-tune deep learning and machine learning models, with an emphasis on large language models. Communicate research findings, technical...
23.06.2024
NIC
NICE Portfolio Solution Engineer - East United States, Georgia, Atlanta
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Deliver demonstrations that align the NICE portfolio with the customer’s business challenges. Identify all functional and technical challenges of assigned accounts. Manage and interpret customer requirements and use astute questioning...
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Description:Full job details
Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting...
These jobs might be a good fit
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