Cloud Operations Engineer jobs at Nice in Philippines, Manila
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Supports NICE Engage, covering access, recording, and playback processes, along with troubleshooting. Proficient in system configuration, user setup, and administration. Experienced in PBX integration (Cisco, Avaya) and ACD/Skills, CTI integration,...
Automate tasks securely using Python, CloudFormation, Terraform, and other IaC tools. Document processes and procedures for new automation initiatives. Manage IAM for cloud access, ensuring groups, accounts, roles, and permissions...
Manage tickets through various channels including web-based ticketing system, email, voice, and chat. Ensure proper assignment and completion of all tickets. Utilize standard text templates for case completion and validate...
Analyze database logs and configure alerts for monitoring. Perform SQL Server backup and restore tasks. Deploy databases and configure features for optimal performance. Administer databases, including updates, troubleshooting, and implementing...
Ensure high customer satisfaction by effectively and professionally communicating with customers inside and outside of NICE. Provide reliable and timely support by being available for on-call support rotation, ensuring network...
Manage the marketing technology stack, including vendor and contract management, user onboarding, and data flow setup. Lead the integration process and strategy for the tech stack, promoting the benefits of...
Support and maintain various Network Security platforms and processes, such as Next Generation Firewalls, SIEM, IDS/IPS, VPNs, and Cloud Security Technologies. Collaborate with senior team members and peer teams to...
Supports NICE Engage, covering access, recording, and playback processes, along with troubleshooting. Proficient in system configuration, user setup, and administration. Experienced in PBX integration (Cisco, Avaya) and ACD/Skills, CTI integration,...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Cloud Operations Engineer opportunities at Nice in Philippines, Manila. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.