Senior Specialist Services Engineer jobs at Nice in India, Pune
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India
Pune
132 jobs found
27.08.2024
NIC
NICE Senior Specialist Services Engineer India, Maharashtra, Pune
Utilize your knowledge of NICE solutions, particularly Engage/NTR, to support client infrastructure globally. Create and maintain records of cases, performing remediation based on severity. Provide L1/L2/L3 support for NICE products,...
Determines technical feasibility by evaluating requirements and analysis as well as proposed solutions. Prepares and installs solutions by determining and designing system specifications, standards and programming. Enhances existing solutions to...
Conceive, design and provide consistent high quality monthly KPI reports at various levels of management including project P&L, utilization, billable vs. non-billable hours. Act as administrator for PS time tracking...
Technical Expertise: Serving as a key resource for resolving complex technical issues related to NICE products, utilizing in-depth knowledge of NICE products and associated technologies. Support for Installers and Business...
Actimize Implementation for AML and IFM solutions. Develop/Configure software feature(s) according to design document & enterprise software standards. Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and...
Develop software feature(s) according to requirements specifications. Interface with various R&D, Product management, User Experience and DevOps groups to deliver the eventual solution. Mentor and coach peer and junior engineers...
Utilize your knowledge of NICE solutions, particularly Engage/NTR, to support client infrastructure globally. Create and maintain records of cases, performing remediation based on severity. Provide L1/L2/L3 support for NICE products,...
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