Specialist Creator & Talent Partnerships Social Marketing jobs at Netflix in United States, Los Angeles

Responsibilities

• Lead the team designing and deploying our broadcast infrastructure and broadcast operations centers.

• Collaborate with Broadcast Operations, Broadcast Systems, Production, and partners to support live broadcasts.

• Evaluate and guide decisions on IP and new technologies, including cloud and remote productions.

• Develop detailed technical documentation, including schematics, system designs, and user manuals.

• Manage project budgets, cost estimates, and timelines while overseeing multiple projects.

• Maintain production and technical infrastructures, including equipment, content management, and communication systems.

• Experience in reviewing and managing contracts with third-party providers to ensure deliverables

• Design, commission, and implement AV systems, integrating cutting-edge technologies to enhance performance.

• Build and maintain strong relationships with vendors, stakeholders, and partners to ensure effective collaboration and the success of Netflix's live projects, including managing broadcast, master control, and distribution needs.

• Ability to analyze and evaluate vendor proposals and pricing structures to ensure alignment with Netflix's financial objectives.

• Represent Netflix in live production-focused partnerships, fostering productive relationships to support project success and drive new developments. Able to design SLA and partnership strategies.

• Strong negotiation skills to secure favorable terms that align with Netflix's goals and budget constraints. Ability to advocate effectively for Netflix's interests while maintaining positive vendor relationships.

• Act as the escalation point for live event technical issues, supporting high-profile events.

• Identify opportunities for technical and operational efficiencies throughout the broadcast airchain, pursuing solutions from the discovery and project planning phases through to implementation. Evaluate and guide decisions on IP and new technologies, including cloud and remote productions.

• Be able to work with flexible hours based on the live events schedule.

• Some travel will be required to support Netflix’s live technical systems and live events, including weekends and holidays.

Qualifications

• 10+ years of experience in management or supervisory roles in Broadcast Engineering.

• Proven experience in designing and maintaining IP-based and virtualized workflows, facilities, and modern broadcast core technologies such as ST-2110 and NMOS, PTP, JPEG-XS, UHD and HDR workflows, SRT, AVC/HEVC, and Zixi.

• Advanced knowledge of networking fundamentals and IP-based workflows.

• Experience with routing platforms for video, media workflow, video transport, and delivery.

• Understanding of ASI, Baseband video signal workflows, and SMPTE standards.

• Familiarity with transport mediums such as private fiber networks, WAN, Satellite, Cellular Bonding, LEO, etc.

• Deep expertise in broadcast workflow technology and concepts surrounding transmission and contribution feeds, routing, format validation and conversion, closed captioning, SCTE104/35, playout, record, storage, intercom, and monitoring, logging, and alerting strategies and solutions.

• Communicate clearly and effectively with a wide range of stakeholders, including end users, developers, engineers, and executives, both internally and externally.

• Successfully manage multiple long-term projects from start to finish, including coordination with third-party vendors.

• Possess excellent verbal and written communication skills.

• Work independently and think creatively to solve problems.

• Be willing to travel and work flexible hours, including shifts and weekends.

• Demonstrate strong problem-solving skills, with the ability to identify issues and implement effective solutions under pressure.

Nice-to-Have

• Ability to assemble and operate studio, post, and on-air production systems.

• Networking and broadcast industry certifications (CompTIA Network+, Arista/Cisco technology, SBE certifications, AVIXA CTS, etc)

• Expertise in AWS, command line operations (Linux/Windows), and open-source multimedia frameworks.

• Experience with cloud-based infrastructure

• Experience with at least one programming language (Java, Go, Python)

• Experience in Unix (or Unix-based systems), shell scripting, and good SQL knowledge

• Experience with web technologies and distributed systems with microservices architecture

Responsibilities:

• Based in our Hollywood office, reporting to the management team in Content Accounting.

• Part of the team responsible for the financial integrity of the company's content commitments, assets (capitalization), liabilities (payments), and expenses (amortization).

• Prepare and review monthly accounting entries, reconciliations, CFO metrics, and other ad hoc analyses.

• Management and accounting (in proprietary systems) of content license contracts and understanding the full cost of each produced show, with a focus on ensuring appropriate accounting by researching guidance.

• Analyze content agreements and transactions (e.g. licensing contracts, talent deals, etc.), to interpret contractual terms and understand the application of our accounting policies.

• Identify and drive process improvements and own projects such as accounting policy review.

• Manage cross-functional relationships with teams outside of Content Accounting, including those across finance and content acquisition organizations.

• As Netflix continues its content expansion, the accounting and operational complexities are also growing. There are new challenges we're facing, and there's plenty of fun we're having. Come be a part of it and help make a positive impact!

Qualities We’re Looking For:

• Fundamentals of Accounting: We'd like you to have 3+ years of experience under your belt, backed by a bachelor's degree in accounting and/or finance. While not required, it’s preferred that you are on track for completion of (or have already completed) obtaining a CPA license or a postgraduate degree.

• Attention to detail + love for data - We pride ourselves on producing high-quality work, scrutinizing important numbers and formulas for accuracy, and using spreadsheets and system data to reconcile accounts and solve problems and questions; we like our accountants to love Excel pivot tables and be unphased by large data sets.

• Enthusiasm and quick learning - Enthusiasm for designing and building new accounting systems and making improvements to existing systems. Prior work with contract review (revenue, leases, or other complex documents), data entry and analysis, research, and other problem-solving tasks is helpful, but we understand you probably have never done content accounting. That’s OK with us because we’ll teach you as long as you’re excited about learning.

• Curiosity and passion - Our team members ask probing questions, challenge the status quo, make changes to improve processes, and have fun while doing it all; a positive attitude and never settling for “good enough” is key, along with adding to our unique company culture.

• You have strong communication skills (both written and oral) and are viewed as a strong cross-functional business partner. You should also have a strong accounting background and be comfortable navigating technical accounting guidance.

• Collaborate inclusively - Partner with team members and authentically recognize, understand, and appreciate differences, and connect across these differences by being mutually adaptive.

• Adaptable—You must be comfortable with an ever-changing ecosystem of content, finance, and accounting issues and projects.

• You embrace and advocate the Netflix culture and our long-term view.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $240,000.

Responsibilities:

• Helping manage external creative agencies, including scheduling meetings, typing up & relaying creative notes

• Helping with internal task management such as helping clean up campaign decks

• Assisting in pre-production phase of marketing shoots, including building talent memos from templates, sending date holds, timeline planning, relaying notes to shoot producers, general admin / logistics work

• Inputting social media assets into Socialite, our asset management system

• Setting up Dropbox links with talent tool-kits, and creating/sending templated social emails to talent reps

• Budget management duties - processing invoices, SOWs, data entry

• Helping field requests from global cross-functional teams – relaying feedback, email follow-ups.

Requirements:

• 3+ years experience working at a network, studio, creative agency or similar entertainment industry environment

• Tech-savvy with absolute proficiency in Google Workplace (formerly G Suite)

• Highly organized, able to effectively prioritize and respond accordingly to the shifting needs of the team

• Self-starter who thrives in a fast-paced setting

• Positive attitude and team player, especially when faced with changing responsibilities

• Comfortable working with executives at all levels of the organization

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $80,000 - $150,000.

In this role, you will:

• Leverage causal inference methods or statistically sound analyses to drive actionable insights and help shape our understanding of how product, content and algorithms influence member experience.

• Build metrics and measurement frameworks that are statistically and causally robust to empower decision-making for stakeholders and product features that can deliver member joy.

• Establish strong partnerships with team members and diverse stakeholders across the business.

• Facilitate ownership and accountability by ensuring that the team is producing trustworthy and high-quality outputs that influence the decisions and direction of a variety of areas of Netflix.

• Proactively explore trends in member engagement to surface future opportunities.

• Work independently and drive your own projects.

To be successful in this role, you have:

• An advanced degree in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field.

• 5+ years of relevant experience in one or more data science roles.

• Expertise in statistical analysis methods, most notably regression analysis, causal inference, statistical learning and experimentation methods.

• Strong data manipulation and quantitative programming skills in SQL, R and/or Python.

• Exceptional communication with technical and non-technical audiences; highly effective at developing meaningful stakeholder relationships and deep domain expertise.

• Comfort with ambiguity; ability to thrive with minimal oversight and process.

• Embodies thewhile bringing a new perspective to continue improving our culture.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000 - $720,000.

This is an exciting hands-on role that requires passion and deep knowledge of both communities and cultural zeitgeists, as well as the ability to translate these insights into compelling social creative that fuels fandom for Netflix titles, slate and brand. It involves a diverse array of tasks, from crafting high-level strategies, to developing best-in-class social content that spans from turnkey reactive to longer form formats, to coordinating within the company.

Key Responsibilities:

• Develop and execute social strategy to reach Black & Hispanic audiences across platforms, including Instagram, TikTok, Facebook, Twitter/X, YouTube and our @StrongBlackLead and @ConTodoNetflix platforms.

• Responsible for building social strategy for relevant Netflix films & series, aligned with the overall marketing campaign strategy. This is inclusive of target audience, social creative, content distribution across the Netflix social ecosystem and, if necessary, the creation of title social pages.

• Manage internal and agency resources to execute title and slate social campaigns at every stage from ideation through production and distribution.

• Work with key cross-functional partners including Creative Marketing, Publicity, Paid Media, Events and more, to build social strategy that supports business priorities as they relate to Black & Hispanic audiences.

• Develop multi-title promotional narratives based on audience behavior and need states as well as existing channel tentpoles.

• Use internal and external social analytics and other internal data to inform strategy, iterate creative, and constantly learn to improve future campaigns.

• Main point of contact regarding social strategy and social creative across Marketing, Publicity, Content, and other teams working against single title or slate-level initiatives focused on Black & Hispanic audiences.

Background and Specific Skills:

• Experience working on broad, multiple-platform marketing campaigns and delivering nuanced, insight-based social strategies.

• Knowledge of what works across various social platforms and experience in multi-channel distribution efforts.

• Background and affinity for Black & Hispanic entertainment and pop culture spaces

• Entrepreneurial spirit and highly collaborative - loves working with others, isn’t afraid to lead or follow.

• Excellent written and verbal communication skills.

• Experience using data and intuition to make content that grabs attention and engages its audience. Strong on social media analytics, but isn’t afraid to take big risks.

• Must be able to prioritize and handle several projects at the same time in a fast-paced environment while adhering to shifting deadlines.

• Able to build strong relationships and work across many internal cross-functional teams.

• Experience working directly with filmmakers and is skilled in pitching/ presenting with the ability to read the room.

• High tolerance for change, and the capacity to accomplish enormous amounts of work in a fast-paced, ever-changing environment.

• Respect, understanding, and enthusiasm for Netflix culture.

• Be part of the Campaign Management team that is responsible for partnering with the Account Management team on revenue optimization and campaign activation activities while providing white glove service to our clients

• Partner with Account Managers and vendor partners on key campaign activities inclusive of campaign packaging and asset readiness, timely campaign launches, delivery & optimization, and client reporting

• Partner with external vendors to ensure timely day-to-day support, load balancing, and alignment with the Account Management team to best service our clients

• Troubleshoot and escalate campaign issues for Account Managers and coordinate issue resolution with AdOps

• Partner with Campaign Management Leads to coordinate workflow enhancements between Account Management and Ad Ops

• Monitor vendor performance and task queue ensuring quick and accurate campaign deliverables

• Review daily delivery metrics across Direct IO and Programmatic campaigns and suggest campaign optimizations.

• Coordinate user feedback and suggest enhancements to Ad Ops for efficiency improvements.

• Maintain current training documentation updated throughout the lifecycle of the material

• 5+ years of Ad Tech and/or Ad Operations experience supporting Account Management, Sales, Ads Policy/Quality, or Product/Engineering Teams

• Well-versed in Campaign Trafficking and Execution, including Order and Creative trafficking, Quality Control, Campaign monitoring, pacing, troubleshooting, billing, and reconciliation

• Experience supporting Direct IO, Programmatic Guaranteed and PMP deal types

• A background in Advertising Systems and Tools (CRM, OMS, DSPs, Ad Servers, Task Management, Reporting, etc.)

• Comfortable working with cross-functional teams, including Account Management, Ad Ops, Ads Policy, Product, and Engineering

• Experience interacting with outsourced vendors and managing the vendor's tasks of campaign setup and management, including but not limited to deal set up, trafficking, QC, and reporting

• Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed

• Excellent verbal and written communication skills and exceptional attention to detail

• Fluent in English, additional languages are a plus

• Experience supporting multiple regions and timezones

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $420,000.

Key Responsibilities:

• Own, execute, and regularly optimize performance marketing campaigns across all paid channels.

• Deliver strong business impact (e.g. revenue, growth, and ROAS) across all key markets, contributing to Netflix's membership growth goals.

• Lead the end-to-end project management for performance marketing campaigns, including managing timelines, deliverables, and communications to stakeholders.

• Manage relationships with regional stakeholders, providing a best-in-class partnership. Operationalize the foundational framework needed to enable locally led user acquisition activities.

• Partner with Brand, Product Marketing, Consumer Insights, and Country Marketers to ensure the delivery of high-quality, legally-compliant creative to potential members. Project manage the ideation, conceptualization, and final delivery of creative assets, value propositions, and ad copy, all optimized for conversion.

• Collaborate with Business Operations to develop a test-and-learn agenda aimed at unlocking new channels and scaling user acquisition activities. Assist in translating campaign/test results into clear, concise, visual, and exec-friendly memos and decks.

• Be a thought partner to a broad set of cross-functional partners, including Business Operations, Data Science, and Engineering, on key web and mobile solutions for optimal measurement needs.

• Streamline ad operations, including partnering with platform reps to set up campaigns, upload creative into the platforms, build and QA ads, and set the ads live.

• Maintain and enhance Netflix's relationships with user acquisition partners, unlocking additional value and opportunities.

Requirements:

• +7 years of implementing successful customer acquisition strategies and managing KPIs in the entertainment industry or other fast-paced subscription-led businesses.

• Experience building up performance marketing verticals from scratch, comfortable balancing effort vs reward to prioritize more impactful returns.

• Resourceful, endlessly curious, and has a high comfort level independently project managing complex initiatives with many moving parts and stakeholders.

• In-depth understanding of user acquisition algorithms, incremental-based KPIs, and marketing technology (conversion APIs, mobile measurement partners, etc.)

• Comfortable building campaigns and ads in platforms’ “Ads Manager” tools for businesses (e.g. Meta, Google, and TikTok Ads Manager).

• Strong interpersonal skills and communication capabilities with the ability to work across both highly technical and highly creative teams.

• Analytical with an ability to craft a clear and concise data-driven narrative.

• High tolerance for change, and the capacity to accomplish enormous amounts of work in a fast-paced, ever-changing environment.

• Strong level of ownership, accountability & ability to manage multiple stakeholders across different projects.

• Respect, understanding, and enthusiasm for Netflix culture.