Sre Manager jobs at Netflix in Poland, Warsaw

As a, you are passionate about absorbing business context and using that to make intelligent decisions that benefit the long-term value of the brand. In this position, you will be crafting and executing digital, social, and offline activations for the entertainment fans. The successful candidate will lead marketing campaigns with confidence, yet act selfless and stay inclusive.

Key Responsibilities:

• Building impactful strategy and positioning for our titles based on strong, locally relevant insights.

• Leading regional campaigns across CEE markets to drive business growth, brand awareness, and fandom in CEE.

• Position & launch Netflix local title campaigns to make them locally relevant and top of mind for our audience.

• Partnership with local agencies and internal Netflix teams to develop integrated communication that delivers on intended impact.

• Lead local extensions of global campaigns with creative and impactful media planning, working on special projects (stunts, content, digital innovation) that build love for the brand.

• Managing campaign budgets, making financial decisions that reflect strategy and best Netflix interest.

• Working closely with the Marketing Production, Publicity, Events and Content team - actively seeking for wins in cross-functional cooperation.

Requirements:

• 8+ years of experience in 360 marketing in entertainment or similar fields across theCEE markets(experience in launching marketing campaigns in Romania or Czech Republic is a must).

• Excellent written and oralcommunication skills in English.Fluency in languages like Romanian, Czech or Polish is a plus.

• Outstanding ability in communication and argumentation.

• Senior experience developing marketing campaigns from scratch including strategic positioning, key art development and video execution, audience identification, media strategy, and launch roadmaps.

• Proven record of delivering outstanding and impactful marketing campaigns.

• A curious creative and strategic mind, with experience in disruptive campaigns that generate social buzz across different audiences in CEE markets.

• Ability to lead, create, and execute campaigns autonomously.

• Strong and agile marketing leader with experience in high-performing cross functional teams, that tolerates ambiguity and shifting requirements.

• Ability to manage multiple time-sensitive projects simultaneously without the support of a large team.

• Maturity and capacity to continuously provide and receive constructive, actionable feedback.

• You are a cultural ambassador, both advocating the local cultures existing within the CEE region as well as being a true Netflix culture example.

• Highest personal and professional standards of integrity and ethics.

To be successful in this role, you need to be a strong people leader; great at giving and receiving feedback, fostering new ideas, and empowering others. You also need strong data and engineering backgrounds, to be a quick and data-driven learner, and the ability to lead large multi-disciplinary, cross-functional teams.

• You intuitively understand business and technology and you leverage that to guide a team by providing relevant context and inspiration.

• Team Building:
  You are constantly on the lookout for talent and have a knack for recognizing and attracting top-tier engineers to your team. You understand the importance of building an amazing team that is additive and diverse, and the value it brings to the overall company. Just as important as recruiting, you develop connections with the team and help them flourish in their roles, so the team retains its best talent.

• Feedback & Development:
  You will coach and guide employees through their strengths and weaknesses through regular feedback.

• Partnership:
  You will continue to establish strong relationships with both business and technical leaders across Netflix.

• You are a strong people leader who also demonstrates humility. You care deeply about people, and their success. You invest in your relationships, so that you have an understanding of the whole person and their perspective.

• You’re not afraid of tough conversations, and are experienced in coaching your colleagues through difficult situations. You are comfortable sharing your perspective on challenging people dynamics.

• You seek to de-escalate tense situations, and are creative & flexible in finding balance with partners to maximize impact.

• You are a strong communicator, and self-aware about how others perceive your comments. As someone in a leadership role you aim to be assertive, not passive nor aggressive, in providing input, support, and feedback.

• You are forward-looking and able to anticipate the investments Netflix should be making to improve efficiency, innovation, and alignment. You identify areas for continuous improvement, and persistently advocate for action to address them.

• You’re allergic to micromanagement. You prefer to give context, delegate, and watch amazing people exceed your hopes and expectations.

• You have strong business intuition, product sense, and analytic chops.

• You have 8+ years of experience in data engineering. You have strong programming (at least 1 major language) and SQL experience in your background.

• You have 4+ years of engineering leadership experience.

• You have worked in a technical role with a large scale consumer facing digital company.

• You have a MS in Computer Science/Engineering, or related field.

• You have strong experience with distributed data processing technologies (i.e. Spark/Hadoop, etc.)

• Seasoned Engineering Leader - A seasoned senior engineering leader who can lead multiple engineering teams via managers as well as working directly with high-performing engineers to achieve the most critical business impact.

• Technical Strategy and Vision - Has the ability to influence teams by diving deep to facilitate technical trade-offs and zooming out to understand the big picture at the same time to help shape the product/solutions effectively.

• Distributed Systems Expertise - Proven experience in building and running complex distributed platforms/systems that support high-scale and critical business workloads.

• Domain Expertise & Influence - Has domain expertise and passion in building data products and foundations for large enterprises and is able to positively influence the direction of immediate and adjacent teams through curiosity and informed opinions.

• Business & Customer Focus - Proven ability to align with cross-functional partners (like product managers) and stakeholders to deliver high-impact results in critical areas to meet business needs.

• Delivering Results through Execution Excellence - Have a strong execution framework to help the organization deliver timely results amidst complex business priorities.

• Talent Development & Inclusive Leadership - Experience in maintaining high talent density in software engineering teams through coaching and mentoring leaders and senior engineers. Experience in building and leading teams with a focus on inclusion and diversity and making sure all voices are heard to inform decisions.

• Deeply understand and align the team with Data Platform’s long-term products and infrastructure strategy.

• Lead the team to deliver results and make the most critical impact for the business.

• Form trusting cross-functional partnerships, drive alignment, and collaborate effectively with engineering teams, product managers, and business stakeholders to ensure our solutions meet the business needs with a product and customer-first mindset.

• Build, scale, and grow a healthy, high-performing team of outstanding engineers and leaders, coaching and challenging them to bring their best selves to work every day.

• Work with the Data Platform leadership team as a first team to grow and shape this organization as we continue to expand in Poland.

• Partner with the domain infrastructure teams to deliver the infrastructure and tooling for strategic products

• Form trusting cross-functional partnerships across Data Platform to align many engineering teams and ensure their infrastructure and tooling needs are met

• Build, scale, and grow a team of outstanding engineers, challenge them to bring their best selves to work every day, and deliver industry-leading results in enabling stable, performant, and efficient services

• An experienced engineering leader who can drive a team of amazing distributed engineers to do their best work while building and maintaining strong partnerships with peers and stakeholders

• Ability to dive deep as needed to facilitate technical strategy trade-offs and zoom out to understand the big picture to shape the product

• Experience building and running infrastructure for extremely reliable platform systems supporting high-scale and critical workloads

• Bring rigor to decision-making and drive down ambiguity with the right mix of collecting data, seeking input, farming for dissent, and making pilot investments to build understanding or confirm direction

• Proven track record helping a team deliver timely results on critical priorities against many demands for their time, and partnering with leadership to influence the right areas for investment

• Experience building and leading software engineering teams with a focus on inclusion and diversity, ensuring that we can attract and retain the best talent from anywhere and that all voices are heard to inform our direction

• Distributed Systems experience and Data Platform domain experience, such as experience in Cassandra, Elastic Search, Spark, Iceberg, Kafka, or Flink, are very desirable.

We seek a highly experienced and motivated SRE Manager to lead a team of 4 Site Reliability Engineers. You will play a crucial role in maintaining the reliability and efficiency of our services, ensuring that our workforce-enabling products and services are reliable while coordinating with cross-functional teams across various geographical regions. You will have a proven track record of leading top-performing teams in complex, fast-paced environments and will excel in organizing and motivating a team amidst rapid growth and change.

RESPONSIBILITIES

• You will lead, mentor, and develop a team of 4 SREs, fostering a culture of collaboration, innovation, and continuous improvement.

• You will communicate effectively with stakeholders at all levels, providing updates on team performance, project status, and incident resolutions.

• You will ensure an appropriate balance exists between incident management's reactive work and the proactive work of reducing future issues.

• You will develop and implement strategies to improve the reliability, performance, and scalability of the products and services supported by the SRE team.

• You will collaborate with cross-functional teams (engineering, product, and operations) to drive critical projects and initiatives.

• You will influence and improve our incident management lifecycle to identify, mitigate, and learn from reliability risks.

• You will oversee the design, implementation, and maintenance of monitoring, alerting, and incident response systems.

• You will ensure the team follows best practices in infrastructure as a code, continuous integration/deployment (CI/CD), and system automation.

• You will cultivate and maintain high-trust relationships with internal and external partners.

• You will advocate for the SRE team within the broader organization, representing their needs and concerns.

WE VALUE

• Curiosity about how complex socio-technical systems successfully operate at scale when failure is inevitable

• People who see influence as their preferred tool for cultivating relationships and helping the organization improve

• Collaboration and continuous improvement are fundamental to growing the team’s impact over time

• A desire to learn and readiness to mentor others both within and outside of the team

SKILLS AND EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

• Proven success in leading high-performing SRE or DevOps teams in a large-scale, fast-paced environment

• Outstanding communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders

• Strong technical background with hands-on experience in cloud computing, system architecture, automation, and monitoring

• Excellent problem-solving skills with a focus on root cause analysis and proactive improvements

• Exceptional organizational skills, with the ability to manage multiple priorities and projects simultaneously

• Experience with tools and technologies such as AWS, Kubernetes, Terraform, Prometheus, Grafana, Jenkins, and similar.

The Role

• In your pivotal role as an Enablement Manager for the Developer Enablement team, you will define and implement the team's strategy, setting and achieving clear, organization-aligned goals. Your efforts will be key to ensuring the smooth operation of our engineering functions and fostering a culture of technical excellence that empowers our engineers to deliver unparalleled solutions.

• Make strategic decisions to ensure support resources scale effectively with company growth.

• Create workflows to ensure continuous feedback between engineering support and developer education, improving documentation and training based on customer pain points.

• Develop workflows to facilitate effective collaboration between teams spanning across countries and time zones, particularly between UCAN and Poland teams.

• Drive the use of generative AI to improve efficiency, automate ticket resolutions, reduce response times, and enhance user satisfaction.

• Operate and evaluate support systems like Slack and Zendesk. Explore additional systems to enhance support for engineering teams and the organization.

• Schedule sessions for collaborative problem-solving to address support and documentation issues, fostering team cohesion.

• Establish strong relationships with Engineering Managers to understand challenges and provide meaningful support and solutions.

• Advocate for the recommended tooling approach, promoting standardized tools and procedures to enhance productivity and reliability.

• Establish and monitor key metrics to assess support efficiency and effectiveness. Report data-driven insights for continuous improvement.

• Organize training sessions and "brown-bag" meetings to cross-train and share knowledge. Maintain team proficiency with new tools and products.

• Cultivate a proactive culture, encouraging team members to address 'low-hanging fruit' tasks, enhancing problem-solving skills.

• Instill innovation, collaboration, open communication, and technical excellence in all team activities.

• An experienced engineering support leader who can drive a team of amazing support engineers to do their best work while building and maintaining strong partnerships with peers and stakeholders

• Ability to dive deep as needed to facilitate technical strategy trade-offs and zoom out to understand the big picture to shape the support landscape

• Experience building and running mature support infrastructure which enables fast response times, reduction in total time to resolution and effectively tracking the timeline of tickets from start to finish.

• Bring rigor to decision making and drive down ambiguity with the right mix of collecting data, seeking input, farming for dissent, and making pilot investments to build understanding or confirm direction

• Proven track record helping a team deliver timely results on critical priorities against many demands for their time, and partnering with product and engineering management to influence the right areas for investment

• Experience building and leading engineering teams with a focus on inclusion and diversity, ensuring that we can attract and retain the best talent from anywhere and that all voices are heard to inform our direction

• Experience in Big Data Analytics, Streaming and Productivity Engineering technologies would be a bonus.

• Experience building and leading teams in multiple locations around the world

• Exceptional skills building and maintaining cross functional partnerships.

You will lead a team of software engineers to deliver high-impact results, your responsibilities in this role:

• Align the vision, strategy and roadmap of the Developer Enablement Engineering team with the rest of Engineering Operations and ensure strong partnership with Product Management and Program Management teams.

• Foster a strong accountability culture in the team and help the team deliver the results reliably and in a timely manner to support the needs of critical business stakeholders.

• Act as a credible technical advisor to the team; help the team make thoughtful, informed decisions in ambiguous situations.

• Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders.

• Balance business needs with strong engineering principles, ensure investment in foundational technical work, and incremental improvements to deliver timely results.

• Lead, coach, hire, and develop a team of outstanding engineers, challenge them to bring their best selves to their daily work, and deliver exceptional results in stability, performance, efficiency as well as developer experience.

• Build and nurture an inclusive team culture where every member feels empowered, accepted, and respected.

• Passion for building and solving complex developer productivity related challenges.

• Experience in building and managing high-performing teams with a focus on inclusion and diversity. Ability to attract and retain the best talent, and ensure that all voices are heard to inform our decisions while fostering a strong culture of accountability, where individuals take ownership of their responsibilities and contribute to the team’s collective success.

• Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement.

• Long-term strategic thinker with a strong platform mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization.

• Ability to prioritize strategically and align the team’s work with larger business goals. Have the courage to pivot based on broader impacts.

• Ability to build and maintain strong partnerships with cross-functional partners and stakeholders with excellent communication and collaboration skills. Capable of influencing the strategic direction of partners and stakeholders.

• Proven track record helping a team deliver timely results on critical priorities against many demands for their time, and partnering with product and engineering management to influence the right areas for investment

• Bring rigor to decision-making and drive down ambiguity with the right mix of collecting data, seeking input, farming for dissent, and making pilot investments to build understanding or confirm direction.

• Experience driving teams to adopt specific KPIs/leading indicators of system health, observing and tuning the systems to prevent predictable outages.

• High Impact - your work will touch every engineer at the company and be crucial for the ongoing success of Netflix.

• Stunning Colleagues - you will be working with other excellent people with diverse perspectives, who value collaboration, working to excel as the “dream team”.

• Energizing Challenges - there is a wealth of opportunity when working on complex technical projects and our culture both enables and encourages you to rise to the challenges.

• Feedback – you will constantly have opportunities for growth because meaningful positive and constructive feedback is part of everyday life at Netflix.