Support Knowledge Team Lead jobs at Moonactive in Israel, Tel Aviv-yafo
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Israel
Tel Aviv-yafo
9 jobs found
23.01.2025
MA
MoonActive UX Team Lead Israel, Tel Aviv District, Tel Aviv-Yafo
Foster a collaborative and high-performing environment within the UX/UI team, ensuring quality, consistency, and alignment with guidelines. Guide and monitor multiple UX/UI projects from concept to release, coordinating with various...
Manage all Zendesk operations including managing a multi brand setup, creating and managing user profiles and roles, customizing forms, fields, views, triggers, and other business rules. Improve usage of existing...
Lead a global team of DevOps Engineers. Work with developers, SRE and automation engineers to architect solutions that increase efficiency, scale, reliability and observability across Moon Active’s architecture. Continuous improvement...
Lead and manage a high-performing business unit and time-sensitive strategic projects from start to finish. Identify opportunities to increase efficiency, quality and productivity within the context of the overall department's...
Develop and deliver comprehensive training programs for new and existing customer support team members. Ensure training materials are accurate, engaging, and aligned with company processes, tools, and products. Plan and...
Become a vital part of the Customer Support team, owning all of our Help Centers, developing and implementing a robust content strategy based on insights from Customer Support teams and...
Managing game escalations, including business and technical aspects. Performing in-depth troubleshooting including analytics events, reading and analyze game logs. Researching, diagnosing, troubleshooting and identifying solutions to resolve players issues. Leading...
Foster a collaborative and high-performing environment within the UX/UI team, ensuring quality, consistency, and alignment with guidelines. Guide and monitor multiple UX/UI projects from concept to release, coordinating with various...
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