Knowledge Base Manager jobs at Moonactive in Israel, Tel Aviv-yafo
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Israel
Tel Aviv-yafo
14 jobs found
23.06.2024
MA
MoonActive Knowledge Base Manager Israel, Tel Aviv District, Tel Aviv-Yafo
Take full ownership of all our Help Centers, developing and implementing a robust content strategy based on insights from Customer Support teams and data analysis. Collaborate with different teams to...
Work directly with R&D, Product Management, Operation and other functional teams in an extremely dynamic environment to ensure successful delivery of key initiatives. Lead the entire development lifecycle, from requirements...
Defining the Product Vision and Strategy: Work closely with stakeholders to understand their pains and needs, and align them with the company's goals and objectives. Define the product roadmap and...
Develop and implement a comprehensive CRM strategy to improve user engagement and achieve business KPIs. Manage and optimize communication channels (push notifications, emails, in-app messages) for effective CRM campaigns and...
Manage a close relationship with our players on a daily basis. Support our players and constantly engage with them. Keep track and monitor the players’ activity on a daily basis....
Design and own the user experience from an economy point of view to predict our players’ behavior according to the data we already have. Build simulations and predictive models in...
Craft and optimize custom, effective and strategic plans that can help reach business targets. Plan, create & implement day-to-day events and promotions strategies to drive growth in business KPIs. Focus...
Take full ownership of all our Help Centers, developing and implementing a robust content strategy based on insights from Customer Support teams and data analysis. Collaborate with different teams to...
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