Senior Software Engineer Internal Developer Platform jobs at Mongodb in Sweden

This role can be based out of our Stockholm office or remotely in the Sweden region.

• 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

• Experience developing, deploying, or supporting applications with any of the major cloud providers
• Experience working in a technical pre-sales capacity
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

• 7-10 years relevant experience working in a Customer Success, Account Management, or similar customer-focused role
• 4 + years Experience with large-scale, technologically sophisticated accounts and/or Enterprise market customers in a fast paced SaaS environment
• 2+ years of technical product experience or education
• Bachelor's degree, technical degree preferred
• A mind for technology! We’ll teach you all about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Prior exposure to database, cloud and infrastructure technology is a plus
• High levels of organization in your workflows - you understand what it means to be responsible for a customer portfolio and to prioritize your time efficiently
• A passion for partnership and collaboration! You’ll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• Swedish native / Fluent is required as well as English

• Build active and meaningful relationships with customers, working closely with other MongoDB partners
• Lead new customer and project onboarding meetings, validating and identifying customer needs, potential challenges, and key project timelines
• Promote and encourage implementation of paid MongoDB features across your assigned customer portfolio
• Optimally identify and mitigate risk of churn
• Ensure high customer satisfaction and referenceability
• Help to develop and implement standard methodologies, processes, and tools to continually improve MongoDB’s Customer Success Program

• Risk Mitigator - identifying blockers to success and preventing long term churn
• Personal Trusted Advisor - recommending standard methodologies in order to make the client successful
• Account Strategist - helping MongoDB see where the customer’s business is going
• Business Builder - finding opportunities for your customers to adopt new features and open new use cases

Req ID - 1263093331

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to
  achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes

• 4+ years field experience of quota-carrying experience in a fast-paced and competitive market
• Demonstrated ability to open new accounts and run a complex sales process
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

• Pragmatic, detail-oriented, self-motivated, and understands the benefits of collaboration

• Provides guidance and coaching to entry-mid level engineers

• Takes a software-driven approach to solving problems and routinely uses git to track progress
• Strong understanding of software engineering principles, dependency injection, composition, and test driven development

• Experience designing/implementing medium/large scale software projects (strong preference for Go)

• Familiar with standard authentication protocols (e.g OAuth)
• Familiar with the development of web services and/or Kubernetes controllers
• Experienced performing deep technical analysis and fixing applications, systems, and networks
• Strong Linux and TCP/IP networking skills
• Solid knowledge of cloud infrastructure (preferably AWS), including development integrating with provider APIs
• Experience with configuration management tools and managing infrastructure through code
• Experience setting up and maintaining CI/CD workflows and tooling to deploy production services
• Experience running containers in a production environment, preferably Kubernetes based
• Proven experience with observability concepts and tooling, metrics, logging, traces, Prometheus, Grafana, OpenTelemetry
• Has practical knowledge of delivering production level services with SLI/SLOs and understands how to measure, track and adjust them
• 5+ years of experience working in a similar role

• Work with engineering teams across MongoDB to investigate gaps and limitations in existing development workflows and understand new infrastructure and platform requirements
• Design self-service platform services and developer tooling that focuses on reliability, usability, and provides the appropriate level of abstraction from cloud infrastructure
• Regularly write and review automation, configuration management, and application code
• Author and review functional specifications and scoping documents for large platform projects and services
• Own and operate much of the internal development platform that runs MongoDB
• Work on a distributed team that frequently interacts with remote engineers across multiple time zones (primarily PST/EST/GMT)

• In three months you’ll have familiarized yourself with much of our environment and will be able to whiteboard important pieces of our platform on the fly. You will also be making regular contributions to our tooling/services and jumping in to help resolve incidents and respond to user requests
• In six months you’ll have successfully investigated, scoped, executed, and documented a medium to large sized platform project
• In a year you’ll have used your deep knowledge of our software and infrastructure to help drive platform adoption across the company. You will also be a subject matter expert in at least one component of our platform and will have made a number of sizable contributions to our code base that significantly improve the quality, reliability and maintainability of our systems

• Pragmatic, detail-oriented, self-motivated, and understands the benefits of collaboration
• Takes a software-driven approach to solving problems and routinely uses git to track progress
• Familiar with software engineering principles, dependency injection, composition, and test driven development

• Experience designing/implementing medium/large scale software projects (preferably with Go)
• Familiar with standard authentication protocols (e.g OAuth)
• Familiar with the development of web services and/or Kubernetes controllers
• Experienced performing deep technical analysis and fixing applications, systems, and networks
• Experience working with Linux, command line, and TCP/IP networking skills
• Experience working with container runtime toolchains (containerd, docker, podman)
• Solid knowledge of cloud infrastructure (preferably AWS)
• Experience with configuration management tools and managing infrastructure through code
• Familiar with how to use CI/CD workflows and tooling to deploy production services
• Experience running containers in a production environment, preferably Kubernetes based
• Experience with observability concepts and tooling, metrics, logging, traces, Prometheus, Grafana, OpenTelemetry
• Has practical knowledge of delivering production level services with SLI/SLOs and understands how to measure, track and adjust them
• 2-5 years of experience working in a similar role

• Work with engineering teams across MongoDB to investigate gaps and limitations in existing development workflows and understand new infrastructure and platform requirements
• Design self-service platform services and developer tooling that focuses on reliability, usability, and provides the appropriate level of abstraction from cloud infrastructure
• Regularly write and review automation, configuration management, and application code
• Author and review functional specifications and scoping documents for large platform projects and services
• Own and operate much of the internal development platform that runs MongoDB
• Work on a distributed team that frequently interacts with remote engineers across multiple time zones (primarily PST/EST/GMT)

• In three months you’ll have familiarized yourself with much of our environment and will be able to whiteboard important pieces of our platform on the fly. You will also be making regular contributions to our tooling/services and jumping in to help resolve incidents and respond to user requests
• In six months you’ll have successfully investigated, scoped, executed, and documented a medium to large sized platform project
• In a year you’ll have used your deep knowledge of our software and infrastructure to help drive platform adoption across the company. You will also be a subject matter expert in at least one component of our platform, and will have made a number of sizable contributions to our code base that significantly improve the quality, reliability and maintainability of our systems