Partner Programs Lead jobs at Mongodb in India, Gurugram

• 8+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem
• 2+ years of experience leading, coaching, and mentoring a team of software engineers to achieve high-impact results
• Solid experience in software architecture and development
• Deep expertise in application/database modernization with proven ability to architect and implement frameworks that ensure database state equivalence across different implementations Must understand change data capture, event-driven database interception (MongoDB listeners, RDBMS triggers), and state comparison algorithms with pattern-based exclusions. Strong Spring Boot (or equivalent Java framework), MongoDB (or equivalent), and JDBC/JPA skills required
• Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB)
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement
• Drive the architectural vision and long-term technical roadmap for the Modernization Testing and Verification product suite, ensuring it is scalable, reliable, and performant
• Collaborate closely with Product Managers and other stakeholders to define product features and translate business requirements into robust technical designs
• Lead the design and implementation of complex, mission-critical components of our automated testing and code verification platform
• Champion and enforce engineering best practices through design reviews, code reviews, and by setting a high standard for quality and operational excellence
• Act as a hands-on leader, guiding the team through complex technical challenges and contributing to the codebase where necessary

• Within the first three months, you will have
• Fully ramped up on our architecture, business domain, and team processes
• Established yourself as the technical leader within the team, actively driving technical discussions, design reviews, and planning for the product roadmap
• Begun mentoring team members and building strong collaborative relationships with your product counterparts
• Within six months, you will have
• Successfully led the team to deliver a major feature or product release
• Made significant contributions to the architectural roadmap and started influencing the technical direction of adjacent teams
• Established a clear rhythm of execution and a high-performing culture within your team
• Within 12 months, you will have
• Become recognized as the go-to technical expert for the modernization testing domain at MongoDB
• Delivered large-scale features across the entire tech stack that have a measurable impact on our customers and business
• Played a crucial role in recruiting, hiring, and growing the engineering team

**MongoDB is an equal opportunities employer.**

This role will be based remotely in in Delhi NCR.

• University degree or relevant work experience
• At ease operating in a small, dynamic, fast growing team, able to be proactive and self-sufficient with an ability to have a can-do attitude and make oneself accountable
• 2-5+ years experience with enterprise-scale software solutions, large scale software engineering or consulting services delivery experience preferred
• Comfortable creating plans and priorities for both project delivery and customer resources
• Demonstrated belief in the power of stakeholder management and communications
• Outstanding and effective interpersonal skills; strong verbal and written communication abilities
• Ability to foresee and assess risk, plan to mitigate risk and manage escalations or critical situations
• Services delivery experience with development or operation teams is a plus

• Champion the Professional Services(PS) offerings
• Manage a portfolio of projects, collaborating closely with customers, account teams (sales and customer success), consultants, PS leadership and other professional services teams. Drive the utilization of PS Services, ensuring accountability in line with MongoDB's leadership principles
• Plan and develop strategies to meet quarterly delivery targets independently or in collaboration with PS Leaders. Monitor progress closely, adapt to the situation and provide regular reports to PS leaders
• Meaningfully engage directly with customers to ensure swift, successful delivery of PS services
• Deliver a Quarterly Business Review (QBR) presentation to PS leaders, covering successes, challenges, key learnings, and proposed go-to-market strategies for the upcoming quarters
• Actively seek out opportunities for process improvement within existing workflows and develop new processes as needed
• Help customers efficiently and accurately schedule their Professional Services (PS) days
• Assist Consulting Engineers(CEs) with the operational stuff

• Reduction in expiration of PS services
• Achieving or exceeding quarterly delivery targets
• Independently handle operational work with precision, accuracy, and efficiency
• Demonstrate business acumen through robust control of the business and drive process improvements

Our India office culture

• 500+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

Req ID -3263228111

Though the focus is on India, the individual will be required to work on global programs too. So the individual should be flexible to work across different time zones when required.

• Build and execute global GTM (co-selling, co-marketing, product alignment) programs with Azure Cloud with a direct reporting line to the Director of Partner Programs
• Liaison with internal teams (Product Management, Legal, Revenue, Finance, etc.) to launch new solutions, initiatives, and sales plays with Azure Cloud
• Own partner new business quota & pipeline creation for Atlas deals sourced and influenced by Azure Cloud sales teams
• Drive enablement and field alignment activities to deliver incremental MongoDB Atlas co-sell revenue with Azure Cloud
• Lead day-to-day operations of Azure Cloud Marketplaces and execute new initiatives to improve the effectiveness of the channel
• Prepare and deliver business reviews to MongoDB’s & Azure Cloud’s senior sales and partner leaders
• Interlock with extended Partner team - Cloud/Hybrid Specialists, Partner Marketing, Partner Architect Team - for backup and support

• Business acumen, with a demonstrated track record of driving emerging/disruptive technologies
• End-to-end negotiation experience, including identifying, developing, and executing successful partnerships
• Excellent written and verbal communication skills, including group leadership and executive presentations
• Ability to assess technical and commercial feasibility for the partner and MongoDB
• 3-5 years in a direct sales role or partner/channel role with an Enterprise Software company
• Preferably have Program management skills
• Knowledge of generating pipeline and selling in the Cloud/Database/IaaS space
• Prior experience of working in a heavy sales matrix model is preferred
• Prior experience in working with AWS/Azure/GCP is preferred
• Technically knowledgeable in the enterprise software and cloud computing space

MongoDB Technical Services Engineering Team uses their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems like:

• Consulting on application or schema design
• Optimizing performance and solving scalability issues
• Resolving production outages
• Designing and reviewing operational procedures like business continuity plans
• Explaining the internals of MongoDB

• Manage a fast growing team of engineers focused on troubleshooting production systems
• Champion customer’s needs and contribute to the evolution of our Developer Data Platform

• Drive customer success by guiding the team to solve fascinating technical problems, all the way from design through to production operations. This includes managing their team’s workflow, assisting on hands-on customer issues and managing both internal and external escalations
• Work in conjunction with the team Manager, assuming day-to-day operational responsibilities for the team. This includes tasks such as hiring, training, mentoring, meetings and performance evaluations
• Contribute to internal technical projects which can include software development, benchmarking, building documentation and training guides and providing oversight on other engineers’ project work
• Ensure we are investing the right resources, addressing the right problems and scaling the organization properly to fuel our hyper-growth. This means you’ll also be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits and conferences as well as focus on how we address market demand for our product and services more broadly

• 2+ years of prior experience leading teams either directly or indirectly
• Patience, empathy and a genuine desire to help others
• Strong background in one or more of the following (ideally with some experience in the rest)
• Software development/design
• Systems Administration, Linux preferred
• Database administration
• Performance tuning and benchmarking
• Providing technical support to internal and/or external customers
• Configuration and usage of common cloud providers (AWS, GCP, Azure)
• Networking knowledge, including firewalls and load balancers
• ~10 years of Experience managing large-scale databases (RDBMS or NoSQL or both)
• Excellent communication skills, both written and verbal
• The ability to think on your feet, remain calm under pressure and find solutions to challenges in real-time
• Strong diagnostic/troubleshooting process with significant experience troubleshooting end-to-end technical issues in production environments

Nice to have

• Experience using or managing MongoDB
• Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, Javascript

We are seeking a results-oriented Lead, Sales Operations focused on the Middle of Funnel processes and systems that span Global Sales. In this critical role, your responsibilities will range across a variety of strategic initiatives including building GTM processes while working with multiple senior level stakeholders, optimizing to solve obstacles in the sales process, analyzing inefficient business processes and analyzing sales/consumption data to come up with improved and streamlined GTM solutions.

• Collabore with Sales Operations and various Sales teams to own improving middle of funnel sales processes (pipeline, forecasting, opportunity management, approval workflows, splits, commissions, partnership workflows)
• Work closely with multiple stakeholders across Sales, Deal Strategy, Compensation Strategy team, Sales Performance, Strategy & Planning and CRM Technology teams to align on process improvements and deliver effective, scalable solutions. Drive cross-functional collaboration to implement these changes and ensure they deliver value to business
• Develop a deep understanding of the sellers journey, sales process, opportunity management, compensation structures, full global end-to-end quote and booking process, partner ecosystem and the integration of GTM tools (including CRM, Xactly, Boostup) and ensure alignment and effectiveness of GTM systems to support the GTM strategy and drive revenue growth
• Ability to analyze the complex dataset and current sales process workflows to come up with overall business impact and derive improved solution design for GTM
• Efficiently manage and prioritize projects and the requirements, ensuring alignment with broader business objectives and timely resolution of issues. Coordinate with relevant stakeholders to maintain focus on high-impact initiatives
• Understand compensation, forecasting models, and consumption based booking data models and identify key bottlenecks and opportunities for improvement
• Support the Sales team to address their questions & issues, gather feedback, and provide resolution and insights
• Cultivate and maintain strong relationships with key stakeholders across departments to ensure alignment on objectives, priorities, and outcomes. Act as a trusted point of contact for any questions or concerns related to GTM processes, compensation or CRM tools
• Manage and mentor the team overseeing Order Operations, Provide feedback, professional development, and ongoing support for team members
• Monitor and evaluate operational processes, identify areas for improvement, and implement solutions

• Bachelor’s degree required in Operations/Business/Project Management or Engineering
• ~7 years Experience in Sales Operations/Revenue Operations
• Experience in managing a team, JD creation, R&R and feedback
• Experience of working in fast paced environments
• Project & Process Management:
  • Proven ability to manage and lead projects effectively and produce comprehensive documentation
  • Demonstrates agility and flexibility in responding to evolving business priorities
  • Ability to understand & create business processes through workflow diagrams and translate them into actionable solutions
• Technical Skills:
  • Proficient with Salesforce.com, with a strong understanding of Bookings & Opportunities, Quote-to-Cash processes, Quota/Comp Split management, Crediting, and Partner management
  • Strong experience with consumption-based models (pay as you go) and the ability to work with complex data structures to track the customer consumption patterns, issues and do impact analysis
  • Hands-on experience on working with large datasets to do analysis to find issues and quantify impact
  • Experience in SQL/SOQL is preferred.
• A strong understanding of the Sales processes, with a commitment to leveraging stakeholder feedback to enhance business processes and operations

A strong understanding of operational processes and finding areas for improvement, and implementing solutions

MongoDB seeks an experienced Lead Engineer to level-up TechOps and launch a new Support and Development Team. The Support and Development team will work alongside the Internal Engineering department, building enterprise-grade software to enable coworkers to become more effective. As a Support and Development Lead Engineer, you’ll be both a contributing member and manager of a team of Support and Development engineers. You’ll be resolving complex technical issues escalated from Level 1 Support and actively contributing to the codebases of the platforms you support to fix those support issues. In addition, you’ll be planning out the work for and giving guidance to the engineers on your team.

• Has 5-7 years of experience building software professionally
• Has 1-3 years managing software engineers
• Has experience with a modern programming language (python, go, rust, etc)
• Has excellent organizational and project management skills
• Cares deeply about coaching and developing teammates
• Is collaborative, detail-oriented, and passionate about developing usable software.

• Experience working as a Support Agent
• Experience building full stack applications, from front end UIs to backend API handlers to DB migrations
• Knowledge of any of the following technologies: Next.js, FastAPI, React

• Manage a team of 2-3 Support And Development Engineers
• Facilitating planning, execution, and delivery of work for your team
• Balance engineering work with your managerial work
• Collaborate with other leads to effectively prioritize your team for maximum impact
• Write tooling to diagnose and solve technical issues more effectively
• Fix bugs and build features for supported platforms
• Be on call during a 12 hour shift (8am - 8pm IST) for the most critical support issues

• In three months you will have established positive relationships with your direct reports, giving them guidance on how to effectively get their jobs done and level up their performance.
• In three months you’ll enable your team to close 75% of all escalated support issues. In six months, you’ll grow that number to 90%.
• In six months, you’ll be committing code to solve 75% of all actionable bugs.

• Own, on behalf of Area Vice President (AVP) - India Sales leader, all things Partner related
• Develop a holistic regional partner strategy, aligning Solution, Services & Cloud Partners and aligning to AVP priorities
• Own senior stakeholder engagement both internally and externally
• Recruit, onboard and ramp new Partner Sales Specialists and accelerate their productive capacity
• Own Partner team quota for geographies and responsible for forecast
• Enable, develop and empower your team to proactively prospect, identify, qualify, and build sales pipeline through our Cloud Partners, Global, Regional and local System Integrators, and ISV partners
• Drive a culture of collaboration with cross functional teams, Partner Programs, CSM, SA, SDR and Sales

• Experience recruiting and managing a highly successful sales or partner sales team
• 10+ years of quota-carrying experience in a competitive market with a focus on new business
• 10+ years of quota-carrying experience managing a partner sales team generating pipeline and selling through Cloud Partners, Global/Regional System Integrators and ISV in a heavy sales matrix model
• Demonstrated ability to articulate the business value of complex enterprise technology
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Experience in developing and implementing repeatable mechanisms to drive efficiencies
• Ability to thrive in a fast-paced startup environment
• A track record of overachievement and hitting sales targets
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Intelligent: Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• BA/BS required

Req ID - 4252999062