Sales Development Representative - Monday Dev jobs at Monday in United Kingdom, London

• Open doors. Take a data-driven approach to prospecting that builds a pipeline across key customer segments, while building connections and establishing Monday.com's brand in markets we will be entering soon.
• Take extreme ownership. Identify and actively address inefficiencies, : we need to leverage our tools for prospecting at speed
• Qualification: Conduct deep-dive discovery calls to understand prospect needs, challenges, and budget. Uncover potential buying signals and pain points to determine fit with our solutions.
• Meeting preparation: Prepare detailed call reports and qualification summaries for AEs, including key contact information, company background, and potential deal size.
• CRM management: Accurately and consistently update CRM with prospect data, call notes, and meeting outcomes.
• Reporting and analysis: Track and analyze your activity and performance metrics, identify areas for improvement, and share insights with management.
• Continual learning: Stay updated on industry trends, competitor landscape, and company offerings to effectively engage and qualify prospects.

• Minimum 1 year of experience in Outbound sales and/or lead generation
• Previous experience working in a high-tech or Software Development organisation is preffered
• Strong communication and interpersonal skills, with the ability to build rapport and engage prospects in meaningful conversations.
• Excellent time management and organisational skills, adapt at multitasking and prioritising effectively.
• Proficient in CRM software and data analysis tools (preferably Salesforce)
• Passion for learning and a continuous improvement mindset.
• Competitive spirit and drive to exceed quota and win deals. Self-starter, goal oriented
• Possess a comprehensive understanding of solution and connect that knowledge directly to customer ROI
• Develop strategies and coordinate cross-functional support to help customers maximise the value from the solutions
• Proven ability to identify and overcome sales objections.

Key responsibilities:

• Lead and manage the territory planning process across markets and sales teams, aligning with business strategy and growth targets
• Lead the creation, implementation and governance of Rules of Engagement (RoE) and account ownership policy to ensure clarity and consistency around multi-rep involvement, opportunity ownership, and customer handoffs.
• Own and maintain our commercial data infrastructure: drive ongoing data enrichment, cleaning, and accuracy of account and opportunity data in Salesforce
• Partner with CRO Leadership to align on territory strategy and resource allocation.
• Partner with cross-functional teams to ensure alignment between systems, policies, and execution.
• Provide regular reporting and insights on territory performance and coverage gaps.
• Manage quarterly and annual territory planning cycles.

• 6+ years of experience in Sales Operations or Revenue Operations (B2B SaaS preferred).
• Proven track record in territory management and policy design.
• Proven experience managing and improving data quality and enrichment processes
• Expertise in Salesforce, Google Sheets/ Excel, Looker/Tableau.
• Strong stakeholder management, with ability to influence senior leadership.
• Strategic mindset with a hands-on approach.
• Comfortable working in a fast-paced, scaling environment with high ambiguity

• Build and manage a team of Account Managers, responsible for our Enterprise territory
• Accurately forecast on ARR, cross-sell, retention and other strategic initiatives
• Achieve and exceed ARR and other goals that may be set from time to time, aligned with OKRs
• Lead monday.com’s expansion upmarket by implementing robust sales methodologies, portfolio and account planning, training and development
• Develop the team’s core skills to the benefit of the business and our customers with insightful feedback, tailored development plans and a focus on continuous improvement
• Inspire a culture of teamwork, transparency and accountability, leading from the front
• Hire market-leading candidates whose values align with monday.com, and ramp and develop them quickly to accelerate time to productivity
• Develop a significant, sustainable growth plan for the team over the next 3-5 years, in collaboration with regional leadership

• 3+ years track record leading high-performing SaaS sales/account management teams
• Operates comfortably in an environment where expectations are geared to 40% YoY growth, and builds foundations for significant, sustainable growth
• History of exceeding team quotas in high-growth technology companies
• Deep and studied understanding of the mechanics of working with organizations, navigating complex account life cycles and Enterprise sales cycles
• Expert knowledge of advising on solution based sales, ROI playback and navigating complex lines of influence between business and horizontal stakeholders (IT, Legal, Procurement)
• Ability to engage, hire and develop the best sales talent in the market
• Uses a methodology based approach to bring the best out of the team, applying it in a practical and supportive manner
• Experience with MEDDPICC, and/or Command of the Message is preferred.
• Leads from the front with transparency, empathy and accountability

You will work with experienced and highly talented engineers — who love what they do — with cutting-edge technologies in a data and impact-driven environment. We promote transparency, full ownership, teamwork, and a no-ego policy.

Our engineering department comprises different groups, each responsible for a crucial domain in the monday.com product. With over 300 engineers, we operate as part of cross-functional teams, defining, improving, building, and delivering features collaboratively.

• Provide technical leadership within the team, influencing the design and craftsmanship of our marketing CRM product
• Guide your team on architectural decisions and opportunities to integrate GenAI and AI agents into our technology, taking ownership of the outcomes
• Develop AI-powered features for the Marketing CRM product, helping customers reduce time-to-value and enhance their ability to deliver curated, targeted content
• Evolve our architecture and engineering practices to support the ever-growing scale of users, features, and data, ensuring high performance and reliability
• Work within a cross-functional squad—including Product, Design, Product Engineering, and other AI Engineers—playing an active role in decision-making to build a cohesive and compelling product
• Help grow our AI presence in London as one of the first product AI engineers on-site, leveraging monday’s significant investment in AI to enhance customer workflows
• Work with a cutting-edge stack in a company that prioritizes Developer Experience. Our stack includes Node.js, TypeScript, Python, MySQL, AWS, GitHub and MondayDev

Note: Prior experience with our tech stack is not required; we welcome people willing to learn.

• 10+ years in any software development background, writing production-quality code and delivering at high-velocity using modern engineering processes
• Proven track record leveraging LLMs to build elaborated, mission-critical products with real user adoption
• Comfortable working with databases, queues, and large-scale data pipelines to deliver high-performance products
• Strong advocate for your team—actively engaging in both product and technical discussions with empathy and championing best practices for AI and engineering
• A background in Data, Machine Learning, MLOps, also outside the realm of LLMs - an advantage

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions and potential, competitive salary, bonus and equity incentive program.
• Private healthcare insurance with Vitality.
• ClassPass membership.
• Buffet breakfast and lunch offered at the office from Monday to Thursday.
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills.
• Fun team events, socials and offsites.
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! We've been named .
• A global, dynamic and passionate environment with employees in Tel Aviv, London, New York, San Francisco, Miami, Chicago, Denver, London, Warsaw, Sydney, São Paulo, and Tokyo.

• The Account Executive Overlay position is a quota-carrying role where you will own the full sales cycle for our monday Service product.
• Work directly with monday.com’s Account Managers to identify and map out ESM opportunities within an existing book of business.
• Lead discovery and ESM-focused demos to align on business outcomes, while highlighting possibilities and best practices
• Develop a comprehensive understanding of monday.com’s solution and connect usage directly to customer ROI
• Act as a product owner in an agile environment, developing strategies and coordinating cross-functional support to develop and deliver the #1 ESM product in the market
• Stay up-to-date with industry trends to effectively position monday against alternatives, and continuously enhance our offering for scale

• 3+ years of full-cycle B2B SaaS sales experience within the Enterprise space
• 2+ years of experience selling a dedicated ITSM/ESM solution is essential
• Full Direct (New Business) sales cycle & Cross-Sale (Expansion) experience required.
• Entrepreneurial mindset and ability to execute. This is the start of a large scale build-out
• Ability to continuously expand product knowledge and stay up-to-date on industry trends to effectively position against competitors
• Demonstrate a strong adherence to process, with a passion for process improvement
• Strong customer-facing and presentation skills with ability to establish credibility with executives
• Experience negotiating and navigating contracts and legal discussions
• Ability to build strong personal relationships, internally and externally
• Excellent written and oral communication skills
• Track record of success being a self-starter, results-oriented, adaptable, and inquisitive
• BA/BS degree preferred; or equivalent relevant work experience

• Manage customer invoicing in our ERP system
• Take part in the company’s monthly Order-to-Cash cycle, ensuring timely sales order processing
• Process internal requests for customer data changes
• Register and reconcile collection from customers
• Align AR aging reports and related deliverables
• Research and resolve customer accounts discrepancies
• Timely resolution of internal and external queries/issues
• Ongoing communication with customers, sales reps, business operations, customer success and AR/collection teams.
• Contribute to the team’s mission to improve data flows, optimize our processes, and ensure accounting output is accurate.

• 2+ years of experience as an AR/Billing significant role, as part of the finance team, in a Global high-tech company (SAAS - an advantage)
• Experience with ERP environment - must (Netsuite – an advantage)
• Experience with Salesforce - an advantage
• Experienced with Excel
• Exceptional attention to details and ability to multitask
• Exceptional business partnering skills, with demonstrated ability to work cross functionally and at various levels within a company
• Team player with a proactive approach
• Ability to manage routine tasks repeatedly and identify improvement opportunities
• Service-oriented
• Ability to learn quickly and keep up in an ever-changing environment
• Ability to follow directions, meet strict deadlines, and work independently
• Excellent communication and organizational skills