Senior Software Engineer Ai Crm Group jobs at Monday in Israel, Tel Aviv-yafo

About the role

• Own and grow high-budget paid social and video campaigns aimed at B2B buyers, from strategy to execution to reporting
• Collaborate weekly with stakeholders in the US, UK, and ANZ to align messaging, offers, and pipeline goals
• Spot new opportunities, from untapped audience segments to fresh ad formats, and test them rapidly
• Plan, launch, and optimize multi-platform social campaigns that hit pipeline ARR targets.
• Run systematic A/B tests on audiences, creatives, bidding strategies, and landing pages to improve conversion rate.
• Present weekly performance analysis to regional stakeholders, highlighting trends and next steps.

Requirements

• 3+ years hands-on experience running paid social campaigns for B2B products (preferably SaaS) at scale.
• Proven success managing monthly budgets of $100k+ across multiple geographies.
• Experience with account-based marketing (ABM) or intent data platforms (e.g., 6sense, Demandbase)
• Advanced analytical skills; comfortable working with large datasets, Excel/Sheets, Looker/Tableau, or similar BI tools.
• Fluent English (written & spoken) and outstanding communication skills for cross-region collaboration.
• Solid understanding of full-funnel marketing, attribution, and lead-to-revenue workflows.
• Growth mindset: proactive, adaptable, and energized by rapid experimentation.
• Excellent communication and leadership skills, with the ability to manage, motivate, and grow a team.
• Highly collaborative mindset with the ability to work cross-functionally.
• High proficiency in English, verbal and written
• Experience in B2B SaaS- an advantage

Come join our team so, together, we can impact how teams work across the globe!

• The Account Executive position is a quota-carrying role where you will own the full sales cycle for our CRM product.
• Lead discovery and CRM-focused demos to align on business outcomes, while highlighting possibilities and best practices
• Develop a comprehensive understanding of ’s solution and connect usage directly to customer ROI
• Act as a product owner in an agile environment, developing strategies and coordinating cross-functional support to develop and deliver the #1 CRM product in the market
• Stay up-to-date with industry trends to effectively position monday against alternatives, and continuously enhance our offering for scale

• 3+ years of full-cycle B2B SaaS sales experience
• 2+ years of experience selling a dedicated CRM SaaS solution - advantage
• Full Direct (New Business) sales cycle - MUST
• Entrepreneurial mindset and ability to execute. This is the start of a large scale build-out
• Ability to continuously expand product knowledge and stay up-to-date on industry trends to effectively position against competitors
• Demonstrate a strong adherence to process, with a passion for process improvement
• Strong customer-facing and presentation skills with ability to establish credibility with executives
• Experience negotiating and navigating contracts and legal discussions
• Ability to build strong personal relationships, internally and externally
• Excellent written and oral communication skills
• Track record of success being a self-starter, results-oriented, adaptable, and inquisitive

• Define and lead the marketing strategy for monday CRM’s new products, including AI and marketing-focused solutions.
• Develop and own clear positioning and messaging frameworks that resonate with our audiences and differentiate our offerings in a crowded market.
• Partner closely with product and performance marketing, product, and sales to align cross-functional efforts around new product launches.
• Create compelling content and narratives across web, campaigns, sales enablement, and customer-facing materials.
• Collaborate with analysts and strategy teams to set and track measurable goals for awareness, adoption, and engagement.
• Use data and performance insights to continuously refine positioning, messaging, and conversions. A data-oriented mindset is critical to success in this role.

• 7+ years of experience in product marketing, brand marketing, or strategic content roles in a B2B SaaS company, with 3+ years as a lead .
• Proven success in developing positioning and messaging for new product launches.
• Ability to translate technical product details into value-driven, customer-friendly narratives.
• Strong analytical skills - comfortable working with data to support messaging decisions and go-to-market performance.
• Excellent cross-functional collaboration and communication skills.
• A strategic thinker with strong execution capabilities - you’re equally comfortable building high-level strategies and rolling up your sleeves to write copy or build a deck.
• Native-level English fluency with exceptional writing and editing abilities.

• Own the Program: Own and evolve our end-to-end incident management framework, including all associated policies, processes, and tooling for our 600+ person engineering organization.
• Train Our Responders: Develop, manage, and lead a comprehensive training program for our rotational, on-call Incident Commanders. You will be responsible for ensuring our commanders are confident, capable, and ready to lead under pressure.
• Champion Blameless Learning: Drive a healthy, blameless post-mortem culture. You will facilitate post-incident reviews for major incidents, ensuring root causes are identified and that actionable, high-quality follow-up items are tracked to completion.
• Drive with Data: Define, track, and report on key reliability metrics (MTTR, MTTA, incident frequency, etc.). Use this data to identify trends, pinpoint systemic risks, and advocate for strategic reliability initiatives.
• Refine Communication: Partner with our technical and corporate communications teams to refine and execute our internal and external communication strategies during incidents, including the effective use of our public status page.
• Improve Readiness: Proactively improve our operational readiness by designing and facilitating "Game Day" drills, chaos engineering experiments, and other readiness exercises.
• Manage the Toolchain: Own the administration and optimization of our incident management toolchain (e.g., PagerDuty, Incident.io, Statuspage).
• Be the Strategic Leader: During major incidents, you will act as a strategic advisor and coach to the on-duty Incident Commander, ensuring the process is followed and removing organizational roadblocks.

• Experienced Hand: 5+ years of experience in a relevant field such as Site Reliability Engineering (SRE), Technical Program Management (TPM), DevOps, or a dedicated Incident Management role.
• Proven in the Trenches: You have direct, hands-on experience managing and participating in major technical incidents for a large-scale SaaS or cloud-based platform.
• A Natural Leader and Coach: You have experience leading under pressure and a passion for training and mentoring others. You lead with influence, not just authority.
• Process-Driven: You excel at creating, documenting, and implementing scalable processes that reduce cognitive load for teams in crisis.
• Calm and Communicative: You possess exceptional communication and interpersonal skills and have a proven ability to remain calm, focused, and effective in high-pressure situations.
• Culturally Savvy: You are deeply committed to fostering a blameless, learning-oriented culture and understand the human factors involved in incident response.
• Technically Credible: You have sufficient technical depth to understand complex distributed systems and facilitate deep technical conversations between Subject Matter Experts without needing to be the expert yourself.

Bonus Points

• Experience managing or contributing to a formal Change Management / Change Enablement process.
• Experience building an Incident Commander training program from the ground up.
• Familiarity with modern incident management automation tools like Incident.io, FireHydrant, or Blameless.

As a Product Analyst, you will:

• Turn customer behavior into insights: Analyze existing usage patterns to uncover adoption drivers and friction points.
• Unify the journey view: Connect data across product usage, onboarding, help center, academy, and AI-driven support.
• Define and track key metrics: Build and own KPIs for adoption, retention, and satisfaction.
• Ensure data quality: Partner with developers to instrument and validate tracking.
• Design and analyze experiments: Build hypotheses, run A/B tests and pilots, and apply statistical methods to validate results.
• Support fast-paced execution: Manage multiple projects in parallel while owning the domain analysis end-to-end.
• Communicate with impact: Present insights clearly in English, translating complex analyses into simple, actionable recommendations.

• 4+ years of experience as a Product Analyst or in a similar analytics role (SaaS/tech preferred).
• Strong command of SQL and experience analyzing large, complex datasets.
• Hands-on experience with funnels, cohorts, usability, and adoption analytics .
• Familiarity with A/B testing and experimentation ; solid foundation in statistical methods.
• Proven ability to turn ambiguous business questions into measurable analysis .
• Excellent presentation and storytelling skills ; able to influence product and leadership decisions.
• Comfortable working at a high pace , driving multiple projects with full ownership.
• Familiarity with BI tools (Looker, Tableau, Mode) and scripting languages (Python, R, Pandas)
• Independent, curious, and proactive ; motivated to build from scratch and take initiative.

Why Join Us?

• Impact: Your insights will directly shape new products and experiences that drive retention.
• Variety: Work across product, onboarding, academy, and AI-driven support.
• Autonomy: A role built on trust, ownership, and independence—no micro-management.
• Growth: High visibility and cross-org exposure, with opportunities to advance as we scale.

• Own the Program: Own and evolve our end-to-end incident management framework, including all associated policies, processes, and tooling for our 600+ person engineering organization.
• Train Our Responders: Develop, manage, and lead a comprehensive training program for our rotational, on-call Incident Commanders. You will be responsible for ensuring our commanders are confident, capable, and ready to lead under pressure.
• Champion Blameless Learning: Drive a healthy, blameless post-mortem culture. You will facilitate post-incident reviews for major incidents, ensuring root causes are identified and that actionable, high-quality follow-up items are tracked to completion.
• Drive with Data: Define, track, and report on key reliability metrics (MTTR, MTTA, incident frequency, etc.). Use this data to identify trends, pinpoint systemic risks, and advocate for strategic reliability initiatives.
• Refine Communication: Partner with our technical and corporate communications teams to refine and execute our internal and external communication strategies during incidents, including the effective use of our public status page.
• Improve Readiness: Proactively improve our operational readiness by designing and facilitating "Game Day" drills, chaos engineering experiments, and other readiness exercises.
• Manage the Toolchain: Own the administration and optimization of our incident management toolchain (e.g., PagerDuty, Incident.io, Statuspage).
• Be the Strategic Leader: During major incidents, you will act as a strategic advisor and coach to the on-duty Incident Commander, ensuring the process is followed and removing organizational roadblocks.

• Experienced Hand: 5+ years of experience in a relevant field such as Site Reliability Engineering (SRE), Technical Program Management (TPM), DevOps, or a dedicated Incident Management role.
• Proven in the Trenches: You have direct, hands-on experience managing and participating in major technical incidents for a large-scale SaaS or cloud-based platform.
• A Natural Leader and Coach: You have experience leading under pressure and a passion for training and mentoring others. You lead with influence, not just authority.
• Process-Driven: You excel at creating, documenting, and implementing scalable processes that reduce cognitive load for teams in crisis.
• Calm and Communicative: You possess exceptional communication and interpersonal skills and have a proven ability to remain calm, focused, and effective in high-pressure situations.
• Culturally Savvy: You are deeply committed to fostering a blameless, learning-oriented culture and understand the human factors involved in incident response.
• Technically Credible: You have sufficient technical depth to understand complex distributed systems and facilitate deep technical conversations between Subject Matter Experts without needing to be the expert yourself.

Bonus Points

• Experience managing or contributing to a formal Change Management / Change Enablement process.
• Experience building an Incident Commander training program from the ground up.
• Familiarity with modern incident management automation tools like Incident.io, FireHydrant, or Blameless.

• Lead technical, customer-oriented projects end-to-end – from concept and planning to execution, launch, and measurement.
• Drive alignment across multiple stakeholders, including R&D, Product, Data, Customer Success, and other cross-company teams.
• Translate business needs and customer pain points into actionable project plans and technical solutions.
• Build and manage structured project timelines, milestones, and success metrics - ensuring clarity and accountability.
• Anticipate risks and proactively remove roadblocks to maintain execution momentum.
• Continuously evaluate and improve operational processes to enable scalability and efficiency.
• Leverage data to monitor progress and impact, and promote informed decision-making.

• 6+ years of experience in leading technical programs or projects, ideally within a SaaS company or fast-paced tech environment.
• A proven track record of delivering cross-functional initiatives with both technical and business complexity .
• Strong understanding of engineering or product development processes - hands-on experience in those domains is a plus.
• Excellent communication and stakeholder management skills - able to connect effectively with technical and non-technical teams.
• A proactive, ownership-driven mindset with high attention to detail and ability to operate independently.
• A balance between strategic thinking and executional excellence .
• Experience working in matrix or global organizations - ability to navigate ambiguity and influence without authority.
• Fluent English (spoken and written) - a must.

Nice to have:

• Background in AI/Data-related initiatives.
• Experience working directly with Customer Success or support organizations.
• Familiarity with internal platform tools or customer engagement tech.