Industry Advisor Fsi - Anz jobs at Microsoft in Taiwan, Taoyuan City

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Financial Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

• Proven experience in technology-related sales, business development, or account management experience OR
  A Bachelor’s Degree in Information Technology, Computer Science, Business, or related field combined with proven experience of technology-related sales or account management experience OR
  A Master’s Degree in Business Administration (MBA), Information Technology, or related field combined with proven experince of technology-related sales or account management experience.

Preferred Qualifications:

• Experience bridging technical depth with customer engagement, ideally having worked in both technical (solution engineering, architecting, development) and sales/business roles within Financial Services.
• Strong knowledge of cloud platforms (Azure preferred, AWS or Google Cloud a plus) and cross-solution integration across AI, Data, and Application Innovation.
• Familiarity with enterprise-scale AI solutions, data platforms, application modernization strategies, and security best practices.
• Track record of driving adoption and consumption of technology solutions in enterprise accounts.
  

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value.
• Accelerate AI and Cloud Adoption: Drive adoption of Azure services across AI, Data, and Application Innovation, activating solution plays such as“Modernize Applications,” “Empower AI Transformation,”and“Unlock Data Value at Scale.”
• Orchestrate Solution Delivery: Partner with Cloud Solution Architects, Specialists, and Partners to deliver demos, design sessions, and proof-of-value engagements that showcase Azure’s impact.
• Champion Secure and Responsible AI: Guide customers in implementing secure, compliant, and responsible AI practices, leveraging Microsoft tools like Azure AI, Azure Machine Learning, and Microsoft Responsible AI guidelines.
• Enable Data-Driven Decision Making: Help customers modernize their data estates, integrate advanced analytics, and deploy AI models to optimize decision-making and operational efficiency.
• Drive Business Outcomes with Application Innovation: Support customers in building and modernizing applications using Azure Kubernetes Service, serverless computing, and low-code/no-code capabilities.
• Pipeline & Opportunity Management: Identify and qualify opportunities, progressing them through the sales cycle by leveraging AI-driven insights and collaborating with partners for co-selling motions.
• Ensure Ongoing Customer Success: Monitor and guide adoption post-deployment, ensuring customers realize the full value of their Azure investments while driving renewals and expansion.
• Continuous Learning & Thought Leadership: Stay ahead of industry trends, competitive insights, and Microsoft innovations. Share best practices and mentor peers to raise overall team capability.

As an
Industry Advisor for Defence and Intelligence, you will play a pivotal role in driving digital transformation and innovation across the Defense and Intelligence industry. Your mission is to engage with executive-level stakeholders to co-create strategies that unlock new revenue streams, optimise operations, and deliver hyper-personalised experiences through cutting-edge technologies.

You will bring deep domain expertise in the Japanese Defence Industry , with a strong understanding of industry-specific applications for AI and digital in the Defence ecosystem. Your insights will help shape transformation strategies that align with broader business goals and industry trends.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 10+ years customer-facing experience in the Defence Industry

• OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years customer-facing experience in the Defence Industry

• OR equivalent experience.

Key Responsibilities

• Strategic Engagement : Act as a trusted advisor to C-level decision-makers, identifying innovation opportunities and aligning technology capabilities to industry-specific challenges.
• Digital Transformation Leadership : Guide customers through the adoption of AI, cloud, and data-driven solutions to modernise legacy systems, enable predictive operations, and accelerate time-to-market for new services.
• Sales Enablement : Lead industry-focused sales motions, support account planning, and contribute to pipeline growth through thought leadership and customer co-innovation.
• Ecosystem Collaboration : Partner with ISVs, SIs, and infrastructure providers to scale industry solutions across the WWPS landscape.
• Knowledge Sharing : Translate complex industry trends into actionable insights for internal teams, helping shape go-to-market strategies and solution development.

Planning & Engagement

• Acts as the industry expert in digital transformation account planning, driving engagement with internal/external stakeholders (e.g., Key Business Leaders, GSIs, ISVs).
• Provides thought leadership on global industry trends to activate and evangelize Microsoft strategies in local markets and key accounts.
• Leads relationship and stakeholder mapping to identify influential decision makers, accelerating account maturation and strategic alignment.
• Owns multi-horizon planning, creating segment-focused roadmaps based on business and technology priorities.
• Builds influential relationships with executive-level decision makers, positioning Microsoft as a strategic partner.
• Navigates complex environments to ensure alignment and execution of account roadmaps, regularly communicating as a thought leader.

Sales Execution

• Identifies solution opportunities and gaps based on customer needs and priorities.
• Advances high-impact, repeatable use cases and scenarios for reuse across customers and solution plays.
• Envisions new product scenarios and works with product teams to address white spaces.
• Accelerates solution plays with an industry narrative, leveraging expertise to drive innovative opportunities.
• Leads strategic discussions with board-level and senior executive stakeholders to design end states aligned with customer goals.
• Shapes strategy by providing long-term recommendations and building compelling business-value cases for Microsoft solutions.
• Recognized as a trusted advisor, guiding senior decision makers through consultative selling and strong financial business cases.

Collaboration & Partner Management

• Engages with Business Strategy Leads, Business Decision Makers, and Partner Development Managers to orchestrate customer opportunities.
• Collaborates with Industry Solutions Delivery, solution architects, and external stakeholders to design envisioned solutions.
• Drives go-to-market strategy and formal partnerships, articulating the case for developing solutions on Microsoft cloud.
• Shares consultative selling approaches and best practices, guiding account teams and prioritizing scalable opportunities.

Industry Expertise

• Completes required training and certifications, acting as a subject matter expert and thought leader.
• Shares industry depth, trends, and policy implications, providing recommendations and feedback across teams.
• Proactively seeks additional training to build career competencies and industry-specific expertise.

Partner GTM, Programs, & Operations(GPO) organization within GPS brings together the go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across all partner segments.

In this role, as Partner Marketing Manager, you will be responsible for managing a portfolio of partners based in Asia, with a particular focus on Australia and New Zealand (ANZ). You will lead the global go-to-market plans and execution, taking ownership for marketing-influenced pipeline and co-sell opportunities. The role is central to helping drive Microsoft and partner revenue through planning, executing, and landing impactful Go-to-Market initiatives for services and solutions built on the Microsoft Cloud. You will act as a marketing leader with demonstrated capability in building and delivering successful go-to-market initiatives with business partners at scale. The position requires navigating executive stakeholders and possessing a deep understanding of strategy and marketing functions.

Minimum required qualifications

• , marketing, business development, business management, communications, or related field AND5+ years in sales, marketing, or business development experience in a customer and/or partner facing role, optimally dealing with a variety of audiences (e.g., enterprise customers, global system integrators, service,consultingand advisory companies)
• OR equivalent experience.
• 5+ years of experience in go-to- market and marketing with business partners and partner ecosystems, with experienceprovidingstrategic guidance and developing repeatable best practices for planning, activation, execution, and measurement.

Additional preferred qualifications

• Demonstrated capabilities in revenue-based marketing and experience in driving outcomes through or with partners and alliances. Results-driven and organised approach, with the ability to develop and deliver scalable plans from concept to implementation, prioritise effectively, and manage multiple projects to achieve measurable results.
• Proven success working in highly matrixed and constantly evolving environments, leading programme virtual teams or workstreams aligned to shared goals and performance metrics.
• Ability to collaborate cross-team in ambiguous and changing settings, displaying excellent listening and partnering skills.
• Passionate, results-oriented, and organised, with a keen attention to detail. A self-starter capable of creating and delivering scalable plans from concept to execution, prioritising and managing multiple projects to achieve measurable outcomes.
• Expertise in engagement, including strong storytelling skills and a passion for delivering outstanding partner experiences.
• Ability to advocate for partners, create exceptional engagements, and understand the connection between partner experience and business success.
• Executive relations skills, with the confidence to interact with senior leaders in a highly matrixed organisation.
• Capable of presenting, defending, or clarifying concerns or issues regarding projects, programmes, or solutions, handling challenging or high-pressure situations with poise and professionalism.
• Understanding of Microsoft cloud technologies and the partner ecosystem involved in developing, enhancing, and extending service offerings and cloud solutions.
• Ability to communicate the value of Microsoft cloud services to both business and technical decision-makers.

• Develop and drive joint partner marketing plans that deliver opportunities for mainstream solution plays within the customer segment.
• Represent the Microsoft brand, MCAPS businessobjectives, and solution plays, providing partner-facing, in-region marketing coverage as the Microsoft Subject Matter Expert in integrated marketing execution.
• Manage Microsoft through-partner marketing investments, ensuring alignment and driving utilisation of channel investments to achieve tangible outcomes forpartner execution. Build partner marketing capabilities focused on Microsoft opportunities.
• Ensure that measurement KPIs and OKRs are in place to track the impact on sales pipeline and Microsoft Cloud revenue generated from joint solution sales, campaigns, or offers. Maintain effective budget management practices and maximise ROI for all marketing funds invested.
• Leverage global investments to develop a set of globally scalable GTM programmes that optimise GSI partner impact at the Microsoft subsidiary level. Collaborate with subsidiary Partner Marketing Managers to align on partnerselectionand GTM execution.

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Professional Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

Are you a cloud loving person that has Cloud, AI and IT (information technology) Service Management blood running in your veins? Are you looking for an opportunity to join forces with Microsoft and our partners to drive mutually beneficial business growth? Do you enjoy empowering companies to achieve their strategic and transformational cloud goals by leveraging Microsoft solutions?

As a CSAM, you are the primary delivery lead for our most strategic partners, empowering them to achieve more by accelerating value realization to their customers across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve partner business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to (50%- 75%) from home to support partners in Australia, New Zealand and possibly other Asia markets.

Required Qualifications

• Master's degree in business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • OR Bachelor's degree in business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • OR equivalent experience.
• Professional-level fluency in English (spoken and written) is required to drive, lead and facilitate business communication internally and externally.Proficiency in Chinese is preferred to support Mandarin-speaking clients.
• Currently based in Malaysia

Preferred Qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS (Amazon Web Services)) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent Change Management certification.

• Relationship Management
• You will develop, nurture, and build foundational relationships with key executive Partner stakeholders to expand the partnership and ensure quality solution planning, delivery execution, with ongoing health. You will facilitate relationships between Partner stakeholders and Account team peers to achieve Partner and customer business objectives.
• Partner Success Leadership - Consumption Leadership
• Lead the delivery of Microsoft solutions and take ownership for team coordination that accelerates production level consumption and usage across solution areas to help our Partners and their customers achieve their goals.
• Identify, track, and assist Partners in removing consumption blockers for them and their customers by collaborating with account teams and leveraging the services and skillsets aligned.
• Identify opportunities to align new services and solutions to achieve Partner and customer business objectives.
• Partner Success Leadership - Customer Strategy and Growth
• Collaborate with Account team peers to drive conversations with Partners that define and prioritize the strategic alignment between your Partner’s objectives and Microsoft’s goals. You will help Partners map their objectives to Microsoft services and solutions and lead the strategic execution of the account plan.
• Partner Success Leadership - Delivery and Program Management
• In partnership with key stakeholders and partners, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
• Technical Relevance
• Assist Partners in building their technical competency across a breadth of Solution Areas, connecting their business goals to Microsoft solutions with extensibility to their customers. You will leverage your technical and industry knowledge to identitify and plan solutions that enable digital transformation for the Partner and their customers.

Required/minimum qualifications

• Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
• 2+ years of experience working in the media and entertainment industry or equivalent experience in adjacent industries such as retail & eCommerce, advertising & adTech, and social media & creative content production and distribution technology platforms.
• Expertise in cloud and AI technologies expertise to drive business outcomes across industries
• Proven track record for growing new businesses and building strong cross-company relationships with multi-disciplined stakeholders and senior executives.
• Exceptional leadership skills and community building must thrive working across highly matrixed organizational boundaries with strong ability to influence senior decision makers.
• Highly skilled in presenting insights in a concise, effective and influential manner to a variety of audiences, including senior executives, customers, media and industry analysts on a regular basis.
• Track record for building and landing audience-minded content that drives desired outcomes via modern channels.
• Ability to deeply assess the competition and drive perception-shifting efforts that differentiate Microsoft in credible, compelling ways.
• Results-driven self-starter who can prioritize and manage multiple projects, effectively driving to measurable results. The ability to work independently in ambiguous and changing environments, along with great listening and partnering skills.

• Market Strategy and Execution: Develop and execute comprehensive marketing plans that align with the strategic priorities of the M&E industry. Conduct in-depth market analysis and research to establish audience insights and identify opportunities for growth and innovation. Influence vision and strategy for solutions that meet the evolving needs of M&E worldwide. Define go-to-market strategies for customer acquisition, adoption, customer advocacy and retention. Track and analyze the performance of marketing initiatives using data-driven insights to optimize marketing strategies and drive continuous improvement.

• Messaging and Positioning: Create compelling messaging and positioning that differentiates Microsoft and resonates with M&E customers. Create and land Messaging and Positioning Frameworks (MPFs), sales and marketing enablement tactics (decks, videos, playbooks, etc) and other materials to help scale our efforts across marketing and channels (digital, events, via sales teams and partners, etc) aligned to our industry strategy.

• Cross-functional Orchestration: Serve as the marketing subject matter expert for the industry representing and advocating for the needs of the business. Lead and support cross-functional teams across Marketing, Engineering and Sales to ensure a cohesive approach to product messaging, positioning, and go-to-market strategies. Share demonstrated best practices with internal global stakeholders to improve marketing and business performance.

• Stakeholder Collaboration: Engage with M&E industry leaders to understand their challenges and advocate for solutions that support the needs of priority audiences in the industry. Build relationships with key industry partners to drive impactful marketing programs.

• Thought Leadership: Establish Microsoft as a thought leader in the industry by creating and promoting content that highlights our expertise and solutions. Develop and lead marketing strategies that position our products and solutions focused on durable differentiation. Deliver our story directly, and via senior spokespeople, to engage customers and influentials.

Other Responsibilities:
• Embody our culture and values