Datacenter Business Operations Program Manager Ii jobs at Microsoft in Taiwan, Taoyuan City

Agility: Ability to think, understand, and process information quickly.

Algorithm Design and Implementation: The ability to design, analyze, implement, optimize, profile and experimentally evaluate computer algorithms. Includes knowledge of practical applications of algorithms in software engineering.

Computer Science: The ability to apply computer science principles (e.g., data structures, algorithms, run-times), statistics and computer architecture to implement, adapt, or apply concepts when programming.

Detail Oriented: The ability to attend to and verify the accuracy and completeness of detailed information in documents, on the computer, and/or in other work products. This includes being able to code, file, compile, transcribe, classify, and/or track details from a variety of different sources/problems/issues.

English Language Proficiency: The ability to speak and understand English when giving instructions and directions, and when talking with colleagues, managers, and others for work matters.

Oral Communication: The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.

Problem Solving: The ability to identify problems and review related information to develop and evaluate options and implement solutions.

Software Development: Knowledge of the software development process, including conception, specification, design, programming, documentation, testing, and bug fixing to create and maintain applications, frameworks, or other software components.

Writes Code: The ability to write clear and efficient code in one or more relevant computer programming languages (e.g., Java, C/C++, Python, JavaScript) to develop computer programs that solve a business problem.

Written Communication: The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include memos, emails, proposals, reports, and professional or general correspondence.

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.

• Coding: Creates and implements code for a product, service, or feature, reusing code as applicable. Writes and learns to create code that is extensible and maintainable. Considers diagnosability, reliability, and maintainability with few defects, and understands when the code is ready to be shared and delivered. Applies coding patterns and best practices to write code. Supports efforts to apply debugging tools and examines logs, telemetry, and other methods to verify assumptions proactively before issues occur and reactively as issues occur for product features. Conducts retrospective debugging of solutions to identify root causes of problems. Reviews code of a product feature to assure it meets the team's and Microsoft's quality standards, is reliable and accurate and is appropriate for the scale of the product feature. Applies feedback to current and future iterations. Participates in code reviews to ensure coding standards are followed. Considers diagnosability, reliability, and maintainability when reviewing code and understands when code is ready to be shared or delivered.
• Design: Creates a clear and articulated plan for testing and assuring quality of solutions, and defines success for outcomes of tests (e.g., unit tests). Adds new tests, removes antiquated tests, and aggregates tests to improve tests in the feature area. Helps to drive efforts for augmenting test cases and ensures that the solution area has good test coverage. Helps to integrate automation features when planning for testing.
• Engineering Excellence: Builds knowledge, shares new ideas, and shares pinpoints of engineering tool gaps to improve software developer tools to support other programs, tools, and applications to create, debug, and maintain code for complex product features. Uses open source when possible. Develops higher-level awareness of other kinds of tools outside areas of expertise. Helps to identify internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Contributes to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.
• Implement: Conducts and creates experimentation to determine the effectiveness of changes for prototyping and testing features, and applies findings back into development. Reviews work items to deepen knowledge of product features in partnership with appropriate stakeholders (e.g., project managers) and executes project plans, release plans, and work items. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Escalates any issues that would cause a delay.
• Reliability and Supportability: Acts as a Designated Responsible Individual (DRI) working on call to monitor system/product feature/service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners. Identifies areas to efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Contributes to sustaining feedback loops from telemetry resulting in subsequent designs. Helps to create outputs of telemetry such as notifications or dashboards.
• Understand User Requirements: Works with appropriate stakeholders (e.g., project manager, technical lead) to determine user requirements for a set of features. Begins to leverage a variety of feedback channels to incorporate insights into future designs or solution fixes. Incorporates appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.

Clearance requirement

• Ability to get clearance for government related technology engagement

Required/minimum qualifications

• Master's or Bachelor' Degree in Computer Science, business, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• 3+ years of working experience in public safety and defense or public sector

This role requires an experienced professional who thrives in complex environments, canneeds, and consistently delivers with discretion, judgment, and professionalism.

This is more than an administrative role

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
  • OR equivalent experience
• 5+ years experience supporting Director, CVP, and Executive-level leaders within a globally distributed team.
• 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• Experience collaborating with a highly geo-diverse team across multiple time zones.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

• 10+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
  • OR equivalent experience
• 10+ years experience supporting Director, CVP, and Executive-level leaders within a globally distributed team.
• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • OR equivalent experience
• 5+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• 2+ years experience serving as mentor to others

Executive Business Administrator ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until

• Provide high-level administrative support to the CVP, including proactive calendar and schedule management, travel coordination, and executive communications.

• effectivenessacross time zones, ensuring alignment on critical business priorities and seamless execution of the rhythm of business (ROB).

• Manage complex headcount, budget, and space planning processes in partnership with finance and business operations teams.

• Serve as a trusted connector across the organization, reinforcing Microsoft’s culture and values.

• challenges, remove barriers, and enable the CVP and leadership team to focus on high-impact decisions.

• Partners with Global Talent Acquisition and hiring managers on recruitment and onboarding. Ensures smooth processes for new hires, interns, and executive onboarding.

• logistics, and outcomes. Leverages resources to deliver efficient, high-quality experiences.

• Oversees purchase orders, expenses, and compliance with Microsoft policies. Acts as interim approver when needed.

• Leads office space management and planning, from desk assignments to large-scale restacks and buildouts, ensuring alignment with organizational needs.

• Actively contributes to the Business Support community by mentoring peers and sharing best practices.

Embody our

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science
  • OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python
  • OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

• Contribute to developing a holistic resource lifecycle management system.
• Focus on securing, validating, and provisioning the Azure platform.
• Play a role in supporting the fastest growing cloud platform in the market.
• Gain visibility into the internals of Azure core services
• Learn how services bootstrap and scale.
• Opportunity to own a high-impact area of the platform.
• Directly influence areas with million-dollar business impact.

This new& Program LandingProgram Manager rolefunctions to deliver strategic programs and transformation initiatives across SE&O Asia.As theATU Enablement & Program Landing Program Manager, you willbe responsible fordesigning, operationalizing, and managing strategic programs aligned to fiscal year priorities, while also owning thelanding model. You will partner closely withAsia andThis role requires strong program management, cross-functional collaboration, and the ability to lead at scale across people, processes, and technology. You will act as a thought leader, coach, and orchestrator—energizing teams, removing roadblocks, and enabling business and cultural transformation.

• , Marketing, Computer Science, or related field, or equivalent experience.

• 5+ years in marketing, program management, cloud services, or related sales roles.

• Strong understanding of Microsoft sales processes, cycles, and best practices.

• Demonstrated ability to design and execute programs with measurable business impact.

Program Management & Execution

• Design, operationalize, and manage enablement programs aligned with SE&O Asia and ATU priorities.

• Lead planning and orchestration of cross-functional programs, ensuring alignment with One Microsoft priorities.

• Establish robust project management practices and execution plans,leveragingdata tomonitorperformance and mitigate risks.

• Serve as a program subject matter expert and liaison between field and corporate teams.

Transformation &Program Landing

• Own theAsiachange strategy and plan, including fiscal year planning and in-year initiatives.

• Develop and execute the landing model for SE&Oinmarket

• Partner with Asia& Areachangev-teams to scalelast-mileexecution and adoption.

• MCEM,program strategies and provide feedback for optimization.

• Partner with field leadership to ensure consistent communication, readiness, and alignment on shared outcomes.

• Build andmaintain

Insights, Feedback & Sales Enablement

• Leverage data and insights tomonitorprogram performance and inform sales strategy.

• Establish feedback rhythms with field and corporate teams to drive continuous improvement.

• Drive adoption of solution plays by integrating sales and marketing efforts across segments.

• Engage with the partner ecosystem to amplify program impact and support execution.

As aScience Managerfor BIC, you will play a pivotal role in advancing Microsoft's mission to empower every individual and organization on the planet to achieve more. You will contribute to the development and integration ofYou will collaborate acrossThis rolewill combineAI knowledge withapplied sciencedemonstrate a growth mindset

Required Qualifications

• Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 8+ years related experience (e.g., statistics, predictive analytics, research)
  • OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)
  • OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related experience (e.g., statistics, predictive analytics, research)
• OR equivalent experience.
• 3+ years of people management experience.
• 1+ years of experience withgenerativeAIOR LLM/ML

Other Requirements:

• to meet Microsoft,customerand/or government security screening requirementsarerequiredfor this role. These requirements include but are not limited to the following specialized security screenings:

• requiredto pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Experience withMLOpsWorkflows, including CI/CD, monitoring, and retraining pipelines.

• Familiarity with modernLLMOpsframeworks (e.g.,LangChain,PromptFlow)

• + years of experience publishing in peer-reviewed venues or filing patents

• Experience presenting at conferences or industry events

• + years of experience conducting research in academic or industry settings

• + year of experience developing and deploying live production systems

• + years of experience working with Generative AI models and ML stacks

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 15, 2025.

Bringing the State of the Art to Products

• Build collaborative relationships with product and business groups to deliver AI-driven impact
• LeadResearch and implementation ofstate-of-the-artusing foundation models, prompt engineering, RAG, graphs, multi-agent architectures, as well as classical machine learning techniques.
• Fine-tunefoundation models using domain-specificdatasets. -Evaluate model behavior on relevance, bias, hallucination, and response qualityvia offline evaluations, shadow experiments, online experiments, and ROI analysis.
• Build rapid AI solution prototypes, contribute to production deployment of these solutions, debug production code, supportMLOps/AIOps.
• Contribute to papers, patents, and conference

Leveraging Researchin real-world problems

• deepexpertisein AI subfields (e.g.,deep learning, Generative AI,NLP,muti-modal models)to translatecutting-edgeresearch into practical, real-world solutions that drive product innovation and business impact.
• Share insights on industry trends and applied technologies with engineering and product teams.
• Formulate strategic plans that integratestate-of-the-art

Documentation

• Maintain clear documentation of experiments, results, and methodologies.
• Share findings through internal forums, newsletters, and demos to promote innovation and knowledge sharing

,and Security

• Ensure responsible AI practices throughout the development lifecycle, from data collection to deployment and monitoring.
• Contribute to internal ethics and privacy policies andensure responsible AIpracticethroughoutAIdevelopment cyclefrom data collectionto model development, deployment, and monitoring.

Specialty Responsibilities

• Design, develop, and integrate generative AI solutions usingfoundation models and more.
• Deep understanding ofsmall and large language models architecture, Deep learning, fine tuning techniques, multi-agent architectures, classicalML,andoptimization techniques to adapt out-of-the-box solutions toparticular businessproblems
• Prepare and analyze data for machine learning,identifyingoptimalfeaturesandaddressingdata gaps.

As an(AM) focused on Microsoft Advertising, you will enable Microsoft to better serve clients by applying your obsession to what clients care about and need, ensuring our story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Required Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field and 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field and 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) or equivalent experience.
• 1+ year of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.

Preferred Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field and 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.
  
• 2+ years of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.
  
• 2+ years of experience in online media or Search Engine Marketing Sales and Service experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 19, 2025.

• Proactively solicits feedback on additional advertising needs, products, and features and ensures the feedback reaches the right stakeholders internally through relevant channels to gain a further understanding of market needs and client expectations and to drive solutions on behalf of the clients.
• Builds and maintains a solid network of internal and external partner resources to drive opportunities and influence impact for clients. Collaborates with partners to develop and share client plans that support Microsoft business and client needs.
• Establishes oneself as the primary point of contact to address day-to-day inquiries. Engages clients in a proactive manner to address day-to-day questions related to account monitoring (e.g., what to prioritize, managing escalations, billing, compliance requirements, flags, or reactions), managing client needs, and addressing issues.
• Builds and maintains relationships with day-to-day client contacts as a trusted advisor throughout multiple levels.
• Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and understand the drivers of dissatisfaction, determine the root cause of problems, and remove blockers. Establishes recovery action plans to improve the client's overall experience and avoid future instances of dissatisfaction.
• Articulates Microsoft's strategy and other products and services, and educates clients on the Microsoft Advertising platform. Shares knowledge of the search landscape with clients to create a mutually-beneficial business value proposition and executes relevant solutions.
• Adopts Microsoft sales strategies (e.g., Challenger Sale) and handles main objections from clients. Works to overcome obstacles, sell tailored solutions, and secure buy-in and execution.
• Leverages Customer Relationship Management (CRM) tools (e.g., account management, opportunities, tracking, and reporting), other tools (e.g., customized performance dashboards, data, insights), and ad hoc opportunities to identify ways to keep up with account health, increase performance, satisfaction, and upsell opportunities to increase revenue.
• Collaborates with internal partners and peers to develop and implement strategies to identify and maximize upselling opportunities through value-proposition presentations and/or to help Account Executives accelerate the closing of deals.
• Proactively researches information about clients' advertising needs (e.g., advertising key performance indicators [KPIs]) to learn more about their competition and market trends. Identifies opportunities to drive optimizations and new solutions based on clients' advertising strategies.
• Presents tailored solutions based on clients' insights.
• Maintains knowledge of emerging industry trends beyond a singular product as well as of technology and key performance indicators (KPIs).
• Leverages competitive trends and shares knowledge with others as a subject matter expert.
• Embody and promote Microsoft’s and .