Account Management - Digital Native jobs at Microsoft in Taiwan, Taoyuan City

a PrincipalDigital Cloud Solution Architect (DCSA)or government systems. You will serve as thecentral point

Required/Minimum Qualifications

• yearsexperiencein technical architect, technical consulting, design and implementation, and/or technical sales

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+years experiencein technical architect, technical consulting, design and implementation, and/or technical sales

• OR Relevant certifications from Microsoft or competitive platforms AND 5+years experiencein technical architect, technical consulting, design and implementation, and/or technical sales

• OR equivalent experience.

• 5+ years of experience with cloud solution sales
• Fluency in English, both written and verbal, required to effectively communicate across global teams and produce high-quality documentations
  

or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+years experiencein technical architect, consulting, design and implementation, and/or sales

• OR equivalent experience.

• yearsexperiencewith cloud-based solution designs,migrationsand management of technology.
• Multilingual proficiency - particularly in languages relevant to the role’s geographic scope or customer base
  

Certain roles may be eligible for benefits and other compensation. Findbenefits and pay information here:

offers for these roles on an ongoing basis.

• You will lead, drive, and manage engagements for repeatable achievement of revenue and consumption targets.

• leveragepractices to guide customer strategy and future growth to expand the use of Azure by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer andestablishing

• retains, and/oroptimizesthe customer’s Azure consumption.

• You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.

• You will collaborate and orchestrate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure.

• identifyperformance plans in weekly deal and pipeline reviews with their manager.

• Other: Embody our

Clearance requirement

• Ability to get clearance for government related technology engagement

Required/minimum qualifications

• Master's or Bachelor' Degree in Computer Science, business, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• 3+ years of working experience in public safety and defense or public sector

, you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales strategies by leveraging various programs and offers. Additionally, you will be responsible for selling cloud services and platforms tailored for our managed customers. Furthermore, you will play a significant role in enabling AI and Digital transformation momentum for our customers, partners, and Microsoft.

Required Qualifications

• 8+ years of technology-related sales or account management experience
  • OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
  • OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience
• Cybersecurity industry experience. Microsoft security portfolio knowledge preferred
• Demonstrated experience selling complex, cloud-based solutions to Enterprise customers.
• Proven sales and negotiation experience.
• Demonstrated experience selling complex, cloud-based solutions to small and medium enterprise customers.
• Proven self-starter able to work towards delivery of goals as best practices are being developed
• Able to drive technical security conversations and conduct product/solution demonstrations.
• Solid understanding of security market and complete solutions
• Experience in managing channel sales

• Sales Execution- Engages in conversation with customers aligned to their industry and collaborates with account and partner team to drive and qualify new opportunities and build pipeline.
  • Identifies customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deals, contributes input on strategies to drive and close prioritized opportunities, coaches junior team members in deal plan execution, and implements close plans.
• Business Value Selling : Hunt new Security opportunities by identifying and engaging with key business contacts, partners, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition.
• Scaling and Collaboration- Applies role orchestration model and navigates the Microsoft organization to bring the best impact to the customer.
  • Collaborates with Global Partner Solutions (GPS), identifies new partners, develops joint proposals with partners, and contributes to developing partner strategies.
• Technical Expertise- You will initiate Security discussions with business decision makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal. Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal.
  • Leads conversations and sets up events within Microsoft, mentors others and develops strategies for best practice sharing, initiates conversations with prospective customers/partners at events, acts as a subject matter expert in one or more solution area(s).
  • Collaborates with the 'compete' SMEs internally to analyze competitor products, solutions, and/or services and implement strategies.
• Sales Excellence : You will collaborate with partners and resources to plan for accounts, do compete plans, forecasting, and business analysis to pursue high-potential customers
• Showcase a learning mentality : Demonstrate a willingness to invest in your personal learning in the Cybersecurity arena.
• Delivers Results Through Teamwork
  • Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.

This new& Program LandingProgram Manager rolefunctions to deliver strategic programs and transformation initiatives across SE&O Asia.As theATU Enablement & Program Landing Program Manager, you willbe responsible fordesigning, operationalizing, and managing strategic programs aligned to fiscal year priorities, while also owning thelanding model. You will partner closely withAsia andThis role requires strong program management, cross-functional collaboration, and the ability to lead at scale across people, processes, and technology. You will act as a thought leader, coach, and orchestrator—energizing teams, removing roadblocks, and enabling business and cultural transformation.

• , Marketing, Computer Science, or related field, or equivalent experience.

• 5+ years in marketing, program management, cloud services, or related sales roles.

• Strong understanding of Microsoft sales processes, cycles, and best practices.

• Demonstrated ability to design and execute programs with measurable business impact.

Program Management & Execution

• Design, operationalize, and manage enablement programs aligned with SE&O Asia and ATU priorities.

• Lead planning and orchestration of cross-functional programs, ensuring alignment with One Microsoft priorities.

• Establish robust project management practices and execution plans,leveragingdata tomonitorperformance and mitigate risks.

• Serve as a program subject matter expert and liaison between field and corporate teams.

Transformation &Program Landing

• Own theAsiachange strategy and plan, including fiscal year planning and in-year initiatives.

• Develop and execute the landing model for SE&Oinmarket

• Partner with Asia& Areachangev-teams to scalelast-mileexecution and adoption.

• MCEM,program strategies and provide feedback for optimization.

• Partner with field leadership to ensure consistent communication, readiness, and alignment on shared outcomes.

• Build andmaintain

Insights, Feedback & Sales Enablement

• Leverage data and insights tomonitorprogram performance and inform sales strategy.

• Establish feedback rhythms with field and corporate teams to drive continuous improvement.

• Drive adoption of solution plays by integrating sales and marketing efforts across segments.

• Engage with the partner ecosystem to amplify program impact and support execution.

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 10+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.

6+ years solution or services sales experience.

Sales & Pipeline Management

Sales Strategy

Required/minimum qualifications

As an(AM) focused on Microsoft Advertising, you will enable Microsoft to better serve clients by applying your obsession to what clients care about and need, ensuring our story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Required Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field and 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field and 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) or equivalent experience.
• 1+ year of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.

Preferred Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field and 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.
  
• 2+ years of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.
  
• 2+ years of experience in online media or Search Engine Marketing Sales and Service experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 19, 2025.

• Proactively solicits feedback on additional advertising needs, products, and features and ensures the feedback reaches the right stakeholders internally through relevant channels to gain a further understanding of market needs and client expectations and to drive solutions on behalf of the clients.
• Builds and maintains a solid network of internal and external partner resources to drive opportunities and influence impact for clients. Collaborates with partners to develop and share client plans that support Microsoft business and client needs.
• Establishes oneself as the primary point of contact to address day-to-day inquiries. Engages clients in a proactive manner to address day-to-day questions related to account monitoring (e.g., what to prioritize, managing escalations, billing, compliance requirements, flags, or reactions), managing client needs, and addressing issues.
• Builds and maintains relationships with day-to-day client contacts as a trusted advisor throughout multiple levels.
• Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and understand the drivers of dissatisfaction, determine the root cause of problems, and remove blockers. Establishes recovery action plans to improve the client's overall experience and avoid future instances of dissatisfaction.
• Articulates Microsoft's strategy and other products and services, and educates clients on the Microsoft Advertising platform. Shares knowledge of the search landscape with clients to create a mutually-beneficial business value proposition and executes relevant solutions.
• Adopts Microsoft sales strategies (e.g., Challenger Sale) and handles main objections from clients. Works to overcome obstacles, sell tailored solutions, and secure buy-in and execution.
• Leverages Customer Relationship Management (CRM) tools (e.g., account management, opportunities, tracking, and reporting), other tools (e.g., customized performance dashboards, data, insights), and ad hoc opportunities to identify ways to keep up with account health, increase performance, satisfaction, and upsell opportunities to increase revenue.
• Collaborates with internal partners and peers to develop and implement strategies to identify and maximize upselling opportunities through value-proposition presentations and/or to help Account Executives accelerate the closing of deals.
• Proactively researches information about clients' advertising needs (e.g., advertising key performance indicators [KPIs]) to learn more about their competition and market trends. Identifies opportunities to drive optimizations and new solutions based on clients' advertising strategies.
• Presents tailored solutions based on clients' insights.
• Maintains knowledge of emerging industry trends beyond a singular product as well as of technology and key performance indicators (KPIs).
• Leverages competitive trends and shares knowledge with others as a subject matter expert.
• Embody and promote Microsoft’s and .