Sales Development Representative New jobs at Melio in United States, New York

(3 day in-office requirement)

Qualifications:

• 2-4 years of experience in fraud prevention or payments
• “Needle in a Haystack” level of detail orientation
• Ability to contextualize data as it exists in the ‘Real World’
• Ability to adapt to new concepts and situations quickly
• Ability to work independently and make sound, timely decisions
• Highly proactive with strong problem-solving skills
• Fast learner with strong collaboration skills across time zones

Bonus Points:

• Experience in FinTech
• Familiarity with SQL

A day in a life and how you’ll make an impactLosses management responsibilities:

• Maintain and execute procedures around loss and dispute incidents
• Manage tags for loss scenarios and fraud patterns, aligned with Tooling, RiskOps, and Risk Analytics
• Qualitative analysis and summary for weekly losses reporting shared with company leadership
• Ongoing classification of loss incident for recovery efforts and ongoing mitigation enhancements
• Ad hoc case review and summary for internal and external inquiries
• Collaborate with Risk Ops and Recovery teams on improvement initiatives

Monitoring responsibilities:

• Define and label fraud patterns and rings across our user base
• Update and create new alerts based on emerging suspicious/fraud trends
• Conduct daily offline monitoring of high-risk rules, features, and patterns
• Handle payment escalations from our banking partners
• Create reports for suspicious activity cases
• Investigate Dark Web activity in cooperation with Melio’s Security Team
• Collaborate with Risk Analytics, Tooling, Security, and Risk Infra in several scenarios

Day-to-day engagement :

• Perform hands-on risk investigations/analysis and provide insight
• Handle chargeback and loss cases, analyzing, and classifying to transfer to the Recovery team
• Distill and disseminate learnings from losses cases to Risk Ops and Risk Analytics teams
• Review different offline payment alerts
• Handle payment escalation from different teams and banking partners

As ayou’d be joining a small SME’s team dedicated to protecting Melio from bad actors. This team sits at the intersection of operations and infrastructure, bridging the gap between frontline execution and technical implementation. You’ll play a critical role in identifying risks, shaping prevention strategies, handling complex escalations, and ensuring that lessons from past cases directly inform stronger defenses for the future. This role requires a high degree of independence, proactivity, and the capacity to make critical judgment calls in a fast-paced environment. You’ll be expected to learn quickly and work effectively with a team located off-hours.

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
• The annual base salary range for this position is $90,000-105,000
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Qualifications:

• 1 year+ of dedicated experience in an Outbound Sales Development or Business Development Representative role , with a proven track record of successful cold outreach (cold calling, email, LinkedIn).
• Demonstrated ability to identify target prospects and key decision-makers within a given territory.
• Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization.
• Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively.
• A results-oriented mindset with a strong drive to meet and exceed targets.
• Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).
• Ability to work collaboratively with Account Executives and adapt to evolving sales strategies.
• Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career.

Bonus points:

• Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment
• Experience in the payments or SMB market.
• Familiarity with sales methodologies.
• Proven ability to leverage data to improve prospecting effectiveness.

A day in the life and how you’ll make an impact:

• Execute Strategic Cold Outreach: Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio.
• Prospect & Identify Ideal Customers: Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations.
• Qualify & Convert Prospects: Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives.
• Collaborate on Outbound Strategy: Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback.
• Optimize Lead Handoff: Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates.
• Contribute to Pipeline Growth: Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melio's revenue pipeline.
• Support Go-to-Market Initiatives: From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects.
• Document & Analyze Performance: Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement.

You will be responsible for identifying, engaging, and qualifying prospective SMB clients who are focused on optimizing their cash flow and workflow. This role requires a proactive, resilient, and data-driven individual with a proven track record in cold prospecting. You will work closely with Account Executives and Sales leadership to strategize, execute, and refine our outbound approach, ensuring a consistent flow of high-quality meetings.

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary for this position is $60,000 with an additional bonus component.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

(3 day in-office requirement)

Qualifications:

• 8–10+ years of experience in Partnerships, Business Development, Product Management, or Strategy
• Background in a top-tier bank, consulting firm, or leading organization with a focus on partnerships, product, or payments
• Proven ability to represent Melio as a payments platform across workstreams, including business development, product, design, engineering, legal, and compliance
• Strong experience building and scaling external partnerships within financial services, with a deep understanding of scoping technical programs and products
• Ability to navigate the banking ecosystem and influence stakeholders across various levels, including C-suite decision makers
• Deep payments knowledge and understanding of how banks and large institutions operate
• Track record of nurturing senior-level relationships and driving long-term value through trust and insight
• Metrics-driven mindset with strong analytical skills to track performance and support operational improvements
• Executive presence with the ability to influence internal and external leadership
• Operationally focused with strong internal teaming skills—able to keep track of issues and drive cross-functional collaboration
• Experience working across multiple business units and external partners to align strategy and execution
• Strong financial acumen and negotiation experience across commercial and non-commercial deal structures

• Ability to translate complex technical concepts into business language for diverse stakeholders
• Experience in B2B2B2C or platform-style partnerships
• Comfortable taking ownership of problems—able to answer FAQs and push deals forward without waiting on others
• Skilled at building empathy and trust with internal teams while maintaining external momentum
• Strong “owner mindset” with a bias toward speed and precision

• Positioning Melio within the ecosystem - Maintain a deep understanding of the embedded finance and banking-as-a-service landscape. Represent Melio publicly and with partners as a leading payments platform. Identify strategic opportunities and drive high-potential pipeline growth through external positioning.
• Building senior-level relationships - Cultivate trusted relationships with executive stakeholders across financial institutions—including product, compliance, and go-to-market teams. Align deeply with their goals and help shape joint agendas that deliver long-term impact.
• Closing deals - Own complex, multi-threaded partnerships from origination through execution. Confidently navigate strategic and commercial discussions, address technical and business needs, and align stakeholders across the deal cycle.
• Supporting launch - Work hand-in-hand with Melio’s product and engineering teams to support partner launches. Monitor key issues and help resolve blockers using your insight and context into partner needs and operations.
• Teaming internally to drive growth - Drive alignment across internal stakeholders—keeping a close eye on performance metrics, tracking operational interventions, and being a fact-based collaborator. Ensure internal teams are equipped and energized to support partnership growth.
• Operate with urgency and clarity - Move quickly without sacrificing execution quality. Prioritize ruthlessly and act as a force multiplier across functions to bring high-value partnerships to life.
• Systematize and scale - Build scalable frameworks and processes to drive consistency and excellence in future partnerships—including playbooks, negotiation templates, and internal documentation.

• : We strive to make each and every employee feel valued and appreciated. The annual base salary for this position is $210,000 - $230,000 with an additional bonus component.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Qualifications:

• 7+ years of experience in business development, partnerships, or sales in the fintech or financial services industry.
• Proven track record of building and scaling successful ISO or channel distribution programs.
• Deep familiarity with the ISO/payments agent landscape, including how they operate, sell, and monetize.
• Experience negotiating complex commercial agreements with partners and executing long-term GTM strategies.
• Strategic thinker with a hands-on approach - you can build the strategyandroll up your sleeves to execute.
• Strong relationship management and communication skills, both internally and externally.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.

Bonus points:

• Previously worked at a processor, payfac, or payment gateway.
• Have firsthand experience running or working inside an ISO or agent office.
• Have experience in SMB-facing fintech companies or platforms.
• Understand B2B payments, AP/AR workflows, or embedded finance models.

A day in the life and how you’ll make an impact:

• Lead Melio’s ISO GTM channel - identifying, negotiating, and onboarding ISO partners.
• Develop the value proposition, incentives, and co-selling motions to attract and retain high-performing ISOs.
• Own the full partnership lifecycle — from pipeline generation and relationship management to contract negotiation and launch.
• Collaborate with Product, Marketing, Operations, Risk, and Legal teams to ensure ISO partnerships are set up for success.
• Track KPIs and partner performance to drive continual optimization and scale.
• Represent Melio at industry conferences and networking events to promote our ISO channel.
• Bring the voice of the ISO into Melio — advocating for product and experience improvements to maximize value for both partners and end users.

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $210,000 - $230-000 with an additional bonus component.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Senior Manager, Sales Development

(3 day in-office requirement)

Qualifications:

• 5+ years of experience in B2B sales or sales development , with a proven track record of exceeding quota.
• 2+ years of experience in a sales leadership role , managing and coaching SDR or BDR teams.
• Experience managing multiple SDR functions , ideally across partner-led and direct outbound sales motions.
• Fintech, SaaS, or startup experience preferred —ability to thrive in a fast-moving, evolving market.
• Proven ability to develop outbound strategies and coach SDRs on prospecting techniques (cold calling, email, LinkedIn outreach).
• Deep experience with Salesforce and sales engagement tools (e.g., Outreach, SalesLoft, Gong).
• Strong cross-functional collaboration skills , especially with marketing, sales ops, and AEs.
• Data-driven mindset —ability to analyze sales funnel metrics, identify bottlenecks, and improve conversion rates.
• Excellent communication, coaching, and leadership skills —passionate about mentoring and developing future sales leaders.
• Ability to build scalable processes and create repeatable sales motions that drive consistent pipeline growth.
• High-energy, results-oriented, and passionate about building a best-in-class SDR function.

Bonus points:

• Experience in fintech, payments, or SMB sales
• Familiarity with sales methodologies such as Challenger or Sandler
• Experience implementing and optimizing sales automation tools

A day in the life and how you’ll make an impact:

• Lead and Scale the SDR Function – Manage and grow two SDR teams, aligning both with overall GTM strategy, revenue goals, and business objectives.
• Develop & Optimize Sales Playbooks – Create and refine outbound and inbound prospecting strategies for both teams, including scripting, objection handling, and meeting-setting best practices.
• Execute Training & Coaching – Develop a structured onboarding and continuous training program to upskill SDRs, improve call execution, and enhance their ability to qualify and convert leads.
• Drive Cross-Functional Collaboration – Partner with Sales, Marketing, and Operations to optimize lead flow, refine ICP targeting, and increase conversion rates.
• Process & Performance Management – Establish key performance metrics (e.g., call-to-meeting conversion, lead quality, quota attainment) and implement real-time dashboards in Salesforce.
• Lead by Example – Be a "player-coach" , demonstrating best practices in outbound sales execution, handling strategic prospecting efforts, and setting the standard for the team.
• Develop SDR-to-AE Handoff – Work closely with Account Executives to ensure a seamless transition from qualified leads to closed revenue .
• Scale the SDR Engine – Identify inefficiencies, automate workflows, and implement new tech stack solutions to improve prospecting efficiency and data quality.
• Foster a High-Performance Culture – Maintain a results-driven, collaborative environment where SDRs are motivated, engaged, and continuously growing in their careers.
• Forecast & Report – Accurately track and report on SDR activity, pipeline contribution, and overall sales performance, sharing insights with leadership.

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
• The annual base salary range for this position is $120,000 - $130,000 with an additional bonus component
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Location: Hybrid in New York City(3 day in-office requirement)

Qualifications:

• Communication Skills: Exceptional verbal and written communication with a knack for persuasive storytelling.
• Organizational Ability: Highly organized with the capacity to manage multiple outreach campaigns simultaneously in a fast-paced environment.
• Willingness to Learn: Demonstrated enthusiasm for professional development, sales methodologies, and industry trends.
• Team Support: Eagerness to collaborate and support senior team members while honing your sales expertise.
• Education & Experience: 1+ years’ experience managing leads, or in another sales/customer-facing, quota-carrying position. A bachelor’s degree or equivalent experience. Bonus points for prior experience working for a fintech startup or a high growth startup is a plus.

A day in the life and how you’ll make an impact:

• Partnering closely with Account Executives to help move qualified pipeline through the sales cycle.
• Making 80-100 calls and sales activities daily.
• Booking 2 to 4 qualified meetings per day with Account Executives.
• Identify potential accounting firm leads through research and market intelligence; execute outbound communication strategies (calls, emails, social outreach) to generate interest.
• Develop and manage multi-channel outreach campaigns that resonate with target accounting firms.
• Schedule and confirm appointments for the sales team, ensuring a smooth transition and a quality hand-off.
• Establish initial rapport with prospects, actively listen to their needs, and effectively communicate the value of our solutions.
• Accurately track all interactions and maintain a robust and organized pipeline using our CRM tools.
• Stay up-to-date on industry trends and continuously improve outreach tactics; seek feedback and mentorship from senior sales professionals.

As a, you will serve as the critical first point of contact in our sales process, driving early-stage revenue growth by identifying and engaging accounting firms. Your primary responsibility is to generate qualified opportunities by prospecting, executing targeted outreach campaigns, and booking meetings for our senior sales team. This role is designed for individuals eager to learn, grow, and eventually advance to more complex sales functions.

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
• The annual base salary range for this position is $50,000 - $60,000 with an with an additional bonus component
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Senior Associate, Enterprise ComplianceLocation: Hybrid in New York City(3 day in-office requirement)

Qualifications:

• 3-5 years of experience in a regulated financial services environment in a relevant field
• Exceptional communication skills (written and verbal)
• Strong ability to manage multiple projects with competing deadlines
• Highly organized with exceptional attention to detail and follow-through
• Ability to self-direct, form independent judgements, work in a fast-paced environment and adapt quickly
• Ability to interact and build relationships with team members and cross-functional partners
• Strong desire to learn; growth mindset

Bonus points:

• Direct exposure to B2B payments within the financial services industry
• Previous experience in a FinTech environment
• Experience performing risk assessments in a regulated financial services environment
• Experience with metrics and reporting in a regulated financial services environment
• Experience drafting policies and procedures in a regulated financial services environment
• Familiarity and understanding of payment regulations, including money transmitter licenses (“MTL”), credit card network rules and NACHA rules

A day in the life and how you’ll make an impact:

• Work with the Chief Compliance Officer on the creation of a formal governance structure for Melio’s future MTL framework
• Determine which committees and subcommittees are required and recommended based on Melio’s business structure and future requirements. This includes the creation and maintenance of committee charters.
• Create a gap analysis to determine if any policies and procedures are missing or will need enhancements for future MTL’s
• Partner with the compliance and operations teams to establish a cadence for ongoing review key policies and procedures
• Work with key cross functional stakeholders to create a process for ongoing review policies and procedures

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
• The annual base salary range for this position is $120,000 - $145,000.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.