Customer Change Notification Program Specialist jobs at Kla in United States, Milpitas

What You’ll Do:

• Champion programs from concept to high-volume manufacturing and beyond.
• Build and execute strategic project plans that align scope, timelines, and resources.
• Collaborate across engineering, manufacturing, service, and marketing to drive smart decisions and impactful trade-offs.
• Own every aspect of your program—engineering, service, install, and manufacturing.
• Provide expert guidance in operational processes and technical leadership to ensure top-tier outcomes.
• Cultivate strong customer relationships and deliver solutions that exceed expectations.
• Anticipate risks and implement proactive strategies to keep projects on track.
• Lead field engagement during beta phases, aligning closely with business units and customers.
• Translate divisional goals into actionable product roadmaps.

What You Bring:

• PhD with 3+ years, Master’s with 6+ years, or Bachelor’s with 8+ years of relevant experience.
• Proven success in developing complex systems integrating optics, electronics, motion, algorithms, and software.
• Strong leadership in matrixed environments and a collaborative mindset.
• Excellent communication skills—both written and verbal.
• Willingness to travel globally up to 15%.

Minimum Qualifications

Doctorate (Academic) Degree and related work experience of 5 years; Master's Level Degree and related work experience of 8 years; Bachelor's Level Degree and related work experience of 12 years

or at +1-408-352-2808

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Key responsibilities include:

• Project Planning & Execution
  Develop comprehensive project plans that define scope, timelines, budgets, and resource needs. Ensure alignment with divisional goals and strategic priorities.

• Risk Identification & Mitigation
  Proactively identify potential risks and issues throughout the project lifecycle. Implement effective mitigation strategies to minimize disruptions and safeguard deliverables.

• Cross-Functional Collaboration
  Partner with engineering, manufacturing, service, marketing, and other key stakeholders to ensure seamless project execution. Facilitate transparent communication across teams and provide regular updates to senior leadership on progress, risks, and mitigation efforts.

• Technical Leadership
  Act as a subject matter expert in semiconductor manufacturing processes and/or metrology. Offer technical guidance and support to project teams to ensure high-quality outcomes.

• Customer Engagement
  Build and nurture strong relationships with customers. Understand their needs and expectations to ensure project outcomes consistently meet or exceed requirements.

Minimum Qualifications

Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years

or at +1-408-352-2808

The Global Security Operations Center (GSOC) Specialist is responsible for developing and managing GSOC operations to ensure the safety and security of the organization's assets, employees, and visitors. This role involves overseeing a team of security professionals, integrating intelligence from various sources to enhance response capabilities, and implementing robust security protocols and procedures. The GSOC Specialist conducts regular risk assessments, oversees security technologies, and ensures compliance with relevant regulations. Reporting to the Manager of Global Security Operations and Systems, the GSOC Specialist collaborates with other departments to maintain a cohesive approach to security and risk management. Applicants must possess technical expertise and key concepts necessary to operate a security operations center effectively

Key Responsibilities

• Oversee and develop a team of security professionals and onsite incident responders for the respective facilities

• Provide ongoing coaching, mentorship, and performance feedback to foster a high-performing team

• Oversees the investigation and response to security/safety incidents, coordinating across departments as necessary, and ensuring timely and accurate communication with affected clients

• Develop, maintain, and assist with implementing a global SOC design standards program to ensure all locations maintain the same dynamics

• Liaison with the Security Systems team to facilitate enhancements and maintain uptime objectives

• Identify, establish and manage an internal user-friendly global security repository that provides all GSOC with the same information

• Present incident findings, root cause analyses, and remediation recommendations

• Track and report on key performance indicators (KPIs) and service level agreements (SLAs) to measure the effectiveness of GSOC activities and identify areas for improvement

• Should have security access control and video management systems knowledge

• Ability to travel domestically or internationally as needed (5% to 10% or less travel commitment)

• Be flexible with work hours in order to communicate with individuals from different time zones

• Knowledge in the areas of emergency/disaster management, physical security, critical incident stress management, risk management and business resiliency, experience with emergency procedure protocols and regulatory interfaces

• Being able to work under stressful circumstances but still maintaining a level of calmness while dealing with emergency situations

• Leads initiatives to improve service capabilities, quality assurance initiatives, and tool/process migrations, integrations, and automation

• Maintains, develops and documents GSOC playbooks for consistent, high-quality SOC operations, ensuring regular updates to reflect industry best practices and latest threats

• Ensure 24/7 coverage for global support of incidents, travelrestrictions/incidents,threats, emergency response, and communication

Minimum Qualifications

• Associate’s degree OR minimum of 7 years of experience in a Security Operations Center (SOC), preferably at a global level
• At least 2 years of experience in an indirect leadership and or mentorship.
• ASIS Certifications are highly preferred
• Experience in security technologies including Access Control Systems as well as CCTV systems
• Proven ability to manage time effectively and meet deadlines
• Strong analytical and problem-solving abilities
• Ability to thrive in a fast-paced and occasionally stressful environment
• Proficient in project management
• Skilled in managing crises and providing frontline leadership in coordinating responses
• Ability to quickly adapt and address high-priority issues.

or at +1-408-352-2808

• General

• Support the implementation and continuous improvement of KLA’s global compliance program; lead and track compliance-related projects.

• Policy Administration:

• Be a project manager for policy administration across KLA. Maintain and evolve compliance-related policies, particularly around anti-bribery, gifts & entertainment, conflicts of interest, and third-party engagement. Prior experience with digital tools such as the NAVEX suite, including PolicyTech, and building O365 SharePoint sites is strongly preferred.

• Third-Party Due Diligence & Management:

• Lead end-to-end due diligence and risk assessments for third parties (involving state-owned enterprises or higher-risk jurisdictions), ensuring appropriate onboarding, renewal, and escalation processes are followed in accordance with anti-corruption laws and KLA policies.

• Conflicts of Interest:

• Administer and enhance the KLA conflicts of interest process, including disclosure reviews, mitigation planning, and employee training in partnership with HR and business units.

• Metrics and Reporting:

• Develop and lead dashboards and reporting tools to track compliance activities, identify trends, and report key insights to senior leaders and governance committees. Working experience with Power BI, Alteryx, Tableau, or other data analytics and/or visualization tools is a plus.

• Cross-Functional Partnership:

• Serve as a compliance advisor to business collaborators and work with Legal, HR, Procurement, Finance, and other key departments to support a culture of compliance.

• Internal Audit Collaboration:

• Work closely with Internal Audit to align on risk assessment priorities, share findings related to anti-corruption and third-party risk, and support audit readiness and remediation efforts.

• Regulatory Monitoring:

• Stay informed of legal and regulatory developments impacting anti-corruption and third-party risk, and recommend enhancements to policies and procedures as needed.

• Bachelor’s degree or 4-year college degree equivalent required, and 1 or more compliance certifications a plus (e.g., CCEP, CFE).

• At least 5+ years of compliance, legal or risk management experience, preferably working in a large global corporate or legal environment.

• Strong working knowledge of global compliance frameworks, including FCPA, UK Bribery Act, etc.

• Hands-on experience with third-party risk platforms and policy management tools (e.g. due diligence software, case management systems, NAVEX suite including PolicyTech).

• Demonstrated success working cross-functionally, particularly with Internal Audit or enterprise risk management functions.

• Analytical approach with strong attention to detail and process improvement.

• Excellent project management, organizational, interpersonal, written, and verbal communication skills.

• High integrity and a commitment to ethical conduct.

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

or at +1-408-352-2808

Qualifications

• The ideal candidate should have 10+ years of engineering experience in technical program manager role with both technical and business development responsibilities.
• Track record of delivering products on-schedule.
• Candidate must have subject matter expertise in one or more areas - advanced sensors, optics, or sources. System level experience with broad understanding of component technologies is also acceptable.
• Ability to drive program schedules, COGS, value-based pricing, and market share.
• Innovative ways to create features that add value and optimize schedule while not impacting performance.
• Creative problem solver with a proven track record of solving complex technical issues.
• Understand and apply Systems Engineering principles in product development, sustaining, and improvements.
• Candidate should have engineering expertise that is deep in at least one area and broad across other engineering disciplines and ability to quickly learn new information.
• Must have strong technical leadership, strategic thinking, accountability, awareness of critical priorities, ability to manage ambiguity, effective communication & presentation skills including C level.
• Resilience in handling challenging situations, need to be self-driven, hardworking, detail oriented, with a can-do attitude and a critical thinker.
• Ability to prioritize project demands, motivate, delegate, and empower cross-functional team.
• Experience in semiconductor manufacturing and a proven success and track record in leading multidisciplinary teams to successfully launch and/or manage transition of a capital equipment product is a plus.

• Work with Engineering organization to orient the team by addressing schedule, establishing priorities, and presenting changes through regular meetings.
• Work with the service and manufacturing organizations to establish and meet requirements for production ramping and lifetime maintenance.
• Own the optimization of ROI for the product.
• Work closely with Marketing & Sales teams, understand business opportunities, customer use cases, and market trends.
• Directly engage with customers along with Marketing & Sales teams, drive customer adoptions of tools and features/options.
• Provide guidance or help in roadmap, business, and market aspects for related products at KLA.

Minimum Qualifications

Doctorate (Academic) and work experience of 5-10 years , Master's Level Degree and work experience of 10 years, Bachelor's Level Degree and work experience of 10-15 years

or at +1-408-352-2808

The product marketing manager in FaST division manages specific optical metrology product line(s) or specific account/region(s), with the following primary responsibilities:

• Align and maintain product specifications with various customers, collaborating with division & BU teams
• Responsible for overall business opportunity and customer satisfaction for the managed product line(s) or region(s)
• Conduct market validation and define market requirements for new products or features
• Lead new product introduction/beta engagement with field teams and customers to ensure product success
• Identify new business opportunities based on customer roadmap and investment plan. Drive product penetration/adoption to improve market share
• Drive regular executive and working level meetings with customers and presentation material preparation/delivery

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

or at +1-408-352-2808

In this role you will work closely with product marketing and our customers to define and prioritize the key product requirements. Collaborate with the software, algorithm, and advanced development teams to deliver new capabilities to internal and external customers and drive all aspects of product life cycle from research and development through product release. You will alsoManage the software development program for the modeling and analysis products used in metrology tools for advanced process control of leading-edge semiconductor devices at 2nm and beyond.

Key responsibilities include:

• Defining future product development strategy and roadmap.
• Developing a clear understanding of the customer requirements and plans to implement in the product.
• Working with software managers to drive the product development and to release software on time.
• Leading the product lifecycle cross functional team.
• Provide program updates to senior leaders in the division

Preferred Qualifications

This position requires strong presentation skills and the ability to craft clear and concise presentation materials, the ideal candidate will have:

• Minimum 5 years of program management experience and a background in software engineering or computer science.
• Strong leadership skills in addition to superior problem solving and decision-making skills
• Self-driven, organized, detail oriented, with a can-do attitude and a critical thinker.
• Experience in the semiconductor capital equipment industry is a plus.

Minimum Qualifications

Doctorate (Academic) Degree and related work experience of 5 years; Master's Level Degree and related work experience of 8 years; Bachelor's Level Degree and related work experience of 12 years

or at +1-408-352-2808