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Operations Supervisor jobs at Jpmorgan

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724 jobs found
18.09.2025
JPM

JPMorgan Servicing & Operations Product Manager- Payments - Vice Pres... United States, Florida, Tampa

Limitless High-tech career opportunities - Expoint
Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns,...
Description:

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
  • Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
  • Collaborate with internal teams regarding servicing tool related inquiries and feedback.
  • Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
  • Assist in conducting analysis and market research to identify opportunities for automation.
  • Monitor product performance and user feedback to support continuous improvement and innovation.
  • Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Bachelor’s degree in Business, Computer Science, or a related field.
  • 5+ years of experience in product management or a related field, preferably in the financial services or fintech industry.
  • Basic understanding of merchant services.
  • Demonstrated ability to support the launch and management of software products.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
  • Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
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18.09.2025
JPM

JPMorgan Branch Operations Lead - South Dallas Market- TX United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Description:
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.
Training and Travel Requirement
  • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You’ll need to be able to travel as required for in-person training and meetings.
Show more

These jobs might be a good fit

18.09.2025
JPM

JPMorgan Branch Operations Lead - Noblesville/Fishers Area Indy North... United States, Indiana

Limitless High-tech career opportunities - Expoint
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Description:
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.
Training and Travel Requirement
  • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You’ll need to be able to travel as required for in-person training and meetings.
Show more

These jobs might be a good fit

18.09.2025
JPM

JPMorgan Branch Operations Lead - Lexington KY United States, Kentucky, Lexington

Limitless High-tech career opportunities - Expoint
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Description:
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.
Training and Travel Requirement
  • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You’ll need to be able to travel as required for in-person training and meetings.
Show more

These jobs might be a good fit

18.09.2025
JPM

JPMorgan Branch Operations Lead - Stonegate Parker CO Southern Market United States, Texas, Parker

Limitless High-tech career opportunities - Expoint
Assist in AWM Legal Department’s global budget planning and ongoing forecast expense management. Advise Finance & Business Management on forecasting, headcount monitoring and outside counsel spend. Manage internal and external...
Description:

Job responsibilities

  • Assist in AWM Legal Department’s global budget planning and ongoing forecast expense management
  • Advise Finance & Business Management on forecasting, headcount monitoring and outside counsel spend
  • Manage internal and external spend including tracking headcount and financials and develop reports for senior management
  • Support overall strategic agendas and prioritization process
  • Plan and developing materials for business reviews, town halls, off-sites, and weekly management meetings
  • Coordinate for administrative functions within the organization
  • Participate in initiatives as assigned by senior management team including presentations, ad-hoc analysis

Required qualifications, capabilities, and skills:

  • 8+ years in Business Analytics and/or Financial Planning. Experience in analyzing budgets, forecasting and communicating variances to plan
  • Analytical and commercial mind-set to evaluate the returns on investment initiatives and the financial implications of various structure and process changes
  • Strong skills in data analytics and presentation; including the ability to distill information into headline story lines supported by appropriate detail
  • Expert level in Microsoft Excel, including the ability to join data together via lookups and related functions, to create clear presentable results using pivot tables, charts, conditional formatting, etc.
  • Very strong project and process management skills, including the ability to run meetings, create agendas, and keep teams on task to meet deliverables
  • Ability to escalate issues with proposed solutions and keep key stakeholders informed of issue status
  • Ability to excel in a disbursed environment where your colleagues and key partners are geographically spread
  • Excellent verbal, written, creative thinking and presentation skills. Self-motivated, results-oriented, with focus on detail and quality

Preferred qualifications, capabilities, and skills:

  • Experience with financial infrastructure and data systems, and some programming experience (eg. SQL, Tableau) a plus
  • Experience with financial reporting systems and processes, Essbase, databases, Tableau, business objects, etc. is a plus
Show more

These jobs might be a good fit

18.09.2025
JPM

JPMorgan Lead Solutions Analyst - Cloud Business Operations United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Lead the analysis and allocation of public cloud costs, ensuring accurate and efficient financial management across the organization. Evaluate public cloud business opportunities, collaborating with internal teams to align financial...
Description:

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Enterprise Technology, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

  • Lead the analysis and allocation of public cloud costs, ensuring accurate and efficient financial management across the organization
  • Evaluate public cloud business opportunities, collaborating with internal teams to align financial strategies with organizational goals
  • Manage and execute standard monthly billing processes for public cloud providers, ensuring accuracy and compliance
  • Interpret financial data to understand changes in cloud spend, providing insights into the "hows" and "whys" of month-over-month variations
  • Collaborate with cross-functional teams to drive data-informed decision-making and support key business initiatives

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
  • Strong proficiency in Excel and data analysis, with the ability to handle large datasets and complex calculations
  • Knowledge of public cloud providers (AWS, Azure, Google Cloud) and cloud cost management tools
  • Ability to interpret and analyze financial data, providing strategic insights and recommendations
  • Excellent communication skills, with the ability to convey complex financial information to diverse audiences

Preferred qualifications, capabilities, and skills

  • Holding a FinOps certification as well as the AWS Cloud Practitioner certification or equivalent for Azure/Google
  • Strong understanding of cloud billing processes, financial reporting, and experience with cloud cost management platforms and tools
  • Proven ability to work collaboratively in a fast-paced, dynamic environment
  • Demonstrated ability to lead through change and manage ambiguity effectively
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns,...
Description:

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
  • Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
  • Collaborate with internal teams regarding servicing tool related inquiries and feedback.
  • Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
  • Assist in conducting analysis and market research to identify opportunities for automation.
  • Monitor product performance and user feedback to support continuous improvement and innovation.
  • Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Bachelor’s degree in Business, Computer Science, or a related field.
  • 5+ years of experience in product management or a related field, preferably in the financial services or fintech industry.
  • Basic understanding of merchant services.
  • Demonstrated ability to support the launch and management of software products.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
  • Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
Show more
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Operations Supervisor jobs opportunities, giving you access to the best companies in the field, like Jpmorgan. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.