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Branch Operations Leads - Brandermill Chesterfield Va jobs at Jpmorgan

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2,935 jobs found
18.09.2025
JPM

JPMorgan Servicing & Operations Product Manager- Payments - Vice Pres... United States, Florida, Tampa

Limitless High-tech career opportunities - Expoint
Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns,...
Description:

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
  • Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
  • Collaborate with internal teams regarding servicing tool related inquiries and feedback.
  • Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
  • Assist in conducting analysis and market research to identify opportunities for automation.
  • Monitor product performance and user feedback to support continuous improvement and innovation.
  • Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Bachelor’s degree in Business, Computer Science, or a related field.
  • 5+ years of experience in product management or a related field, preferably in the financial services or fintech industry.
  • Basic understanding of merchant services.
  • Demonstrated ability to support the launch and management of software products.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
  • Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
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18.09.2025
JPM

JPMorgan Private Client Banker - Walnut Street Shadyside Branch Pitts... United States, Pennsylvania, Pittsburgh

Limitless High-tech career opportunities - Expoint
Shares the value of Chase Private Client with clients that may be eligible. Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and...
Description:

As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase’s affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.

Job responsibilities

  • Shares the value of Chase Private Client with clients that may be eligible
  • Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
  • Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
  • Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
  • Adheres to policies, procedures, and regulatory banking requirements

Required qualifications, capabilities, and skills

  • Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
  • 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
  • Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
  • Compliance with Dodd Frank/Truth in Lending Act*
  • High school degree, GED, or foreign equivalent
  • Adherence to policies, procedures, and regulatory banking requirements
  • Ability to work branch hours, including weekends and some evenings

Preferred qualifications, capabilities, and skills

  • Excellent communication skills
  • College degree or military equivalent
  • Experience cultivating relationships with affluent clients
  • Strong team orientation with a commitment of long-term career with the firm

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

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18.09.2025
JPM

JPMorgan Part Time Hours Associate Banker Kent Branch OH United States, Ohio

Limitless High-tech career opportunities - Expoint
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting...
Description:
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.
Job Responsibilities
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
  • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
  • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
  • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.
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18.09.2025
JPM

JPMorgan Branch Operations Lead - South Dallas Market- TX United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Description:
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.
Training and Travel Requirement
  • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You’ll need to be able to travel as required for in-person training and meetings.
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18.09.2025
JPM

JPMorgan Branch Manager - Sonoma Market Fort Bragg CA United States, California, Fort Bragg

Limitless High-tech career opportunities - Expoint
Own the AI in Operations portfolio management process end to end including the intake process, prioritization and workflow process, and metrics and reporting. Advance and mature the portfolio management process...
Description:

The
AI in Operations program

As a Portfolio Manager within The AI in Operations Transformation Office, you will own the end to end process around the AI use cases to ensure appropriate scaling and collaboration of AI capabilities and prioritization of highest value opportunities across the Operations space. Your experience in program management and understanding of the AI space will enable you to manage this complex, firmwide process. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.

Job responsibilities:

  • Own the AI in Operations portfolio management process end to end including the intake process, prioritization and workflow process, and metrics and reporting
  • Advance and mature the portfolio management process including driving the future direction, strategy, design, governance, and deliverables for the process
  • Manage reporting and communicate portfolio performance and accomplishments to senior-level stakeholders
  • Manage AI in Operations portfolio operating model – responsible for documentation, implementation, change management and ongoing strategy and planning
  • Track key performance indicators (KPIs) and objectives, key results (OKRs) and own all tracking and reporting on program performance and outcomes
  • Proactively manage team to ensure the success of programs including clearing of team roadblocks and supporting key escalations & challenges
  • Collaborate with cross-functional teams, including AI in Operations program teams, AI teams across the firm, and Operations teams across the firm. Communicate enhancements, risks, and issues to stakeholders and executive leadership. Build and maintain strong relationships with internal and external stakeholders
  • Advise and influence senior leaders and business executives on key business decisions, prioritized AI capabilities, and major change initiatives
  • Develop deep, trust-based advisor relationships with key client stakeholders in management and the Lines of Business (LoBs) to drive delivery and achieve organizational alignment and buy-in
  • Build, lead, and mentor a high-performing team of program managers; ensure the team has the necessary resources, skills, and support to achieve their goals; promote the sharing of best practices and lessons learned across the team

Required qualifications, capabilities and skills:

  • 8 years of industry experience working on program management & change management related activities within a large-scale organization with a focus on large-scale transformation initiatives; BA required
  • High proficiency with Microsoft PowerPoint for executive level documents and Excel based model for program analytics
  • Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
  • Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
  • Excellent oral and written executive-level communication and presentation skills
  • Strategic thinking and problem-solving abilities, with proven ability to apply a range of analytical tools to develop solutions; working with ambiguity and laser focused on delivering results
  • Strong leadership and team-building skills

Preferred qualifications, capabilities, and skills:

  • Strategy or consulting experience is a plus
  • A Master’s degree in Business Administration (MBA) can be advantageous
  • Experience in Microsoft SharePoint and data visualization tools such as Alteryx or Tableau is a plus
  • Strong understanding of AI/ML algorithms, frameworks, and applications and prior experience in AI/ML technology delivery is a plus
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18.09.2025
JPM

JPMorgan Branch Operations Lead - Noblesville/Fishers Area Indy North... United States, Indiana

Limitless High-tech career opportunities - Expoint
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Description:
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.
Training and Travel Requirement
  • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You’ll need to be able to travel as required for in-person training and meetings.
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns,...
Description:

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
  • Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
  • Collaborate with internal teams regarding servicing tool related inquiries and feedback.
  • Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
  • Assist in conducting analysis and market research to identify opportunities for automation.
  • Monitor product performance and user feedback to support continuous improvement and innovation.
  • Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Bachelor’s degree in Business, Computer Science, or a related field.
  • 5+ years of experience in product management or a related field, preferably in the financial services or fintech industry.
  • Basic understanding of merchant services.
  • Demonstrated ability to support the launch and management of software products.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
  • Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
Show more
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