International Equity Sales Apac - Analyst/ Associate jobs at Jpmorgan in Zambia

You will collaborate with colleagues from Product, Architecture, Infrastructure, Security, and Engineering to share and refine your designs, enabling a lean delivery that meets stringent non-functional requirements for security, performance, and availability.

The role sits within the Global Liquidity and Cash Management Technical Design Authority, where you will actively review and guide the architecture of multiple technical systems to align with strategic goals.

Job responsibilities

As a Lead Architect for the new core banking platform, you will:

• Design, refine, and document elegant architectural solutions (both high and low-level designs) for a high-performance, latency-sensitive system that meets security, regulatory, resiliency, scalability, and performance needs.
• Create and maintain clear, organized architectural documentation and technical specifications (written and diagrams) using industry-standard approaches (e.g., UML and C4).
• Collaborate with software engineers to share the architectural vision and guide implementation choices to ensure objectives and requirements are efficiently met.
• Engage proactively with key architectural stakeholders from security, infrastructure, architecture governance, partner systems, operations, and production management to solve complex design challenges, influence strategic architectural change, and refine application design.
• Obtain necessary system design approvals and maintain a record of architectural decisions and a review/approval process.
• Guide project/delivery managers on architectural dependencies and considerations.
• Facilitate cyber assurance and security assessments of the new core banking system design and implementation.
• Liaise with infrastructure and finance teams to estimate and forecast the application’s infrastructure needs and costs.
• Deliver creative technical solutions, thinking beyond routine approaches to achieve simple, innovative and elegant designs.
• Develop secure, high-quality production code, and review and debug code written by others.
• Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems.

As a Lead Architect within the Global Liquidity and Cash Management Design Authority function, you will:

• Develop a detailed understanding of the technical estate and the key businesses and essential services it supports.
• Help maintain and promote the strategic technical vision for the department’s estate.
• Collaborate with colleagues to propose and agree on strategic solutions to mitigate cross-cutting challenges.
• Review proposed technical designs against business requirements and strategic goals.
• Critically review system designs for potential weaknesses or issues.
• Develop, maintain, and review core architectural standards in collaboration with architectural governance teams.
• Promote a culture of technical innovation and knowledge sharing within the technology department.
• Guide and provide feedback on the evaluation of new technologies.

Required qualifications, capabilities, and skills

• Experience in enterprise software development, including hands-on software/system design.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Strong interpersonal, communication, documentation, diagramming, and presentation skills, with experience working with globally distributed teams and stakeholders.
• Experience with diagramming software (e.g., Lucid, Draw.io, Visio) and technical writing.
• Knowledge of UML 2.0+ and experience creating UML diagrams.
• Excellent understanding of Java fundamentals and frameworks (Spring Boot), OO programming paradigms, multi-threading, messaging technologies, and computer networks.
• Knowledge of infrastructure, security, networking, operating systems, virtualization, and containerization.
• Detailed knowledge of database technologies (SQL and NoSQL), database resiliency, recoverability, scalability, and security.
• Experience designing, building, or modifying a complex distributed application with stringent non-functional requirements.
• Experience with event-driven architecture and distributed messaging technologies (Kafka).
• Awareness of key architectural patterns/approaches.
• Knowledge of algorithms, data structures, and cryptography.
• Passion for technical innovation and staying up to date with emerging technologies.
• Understanding of the full software development lifecycle and agile methodologies.
• Ability to evaluate current and emerging technologies to recommend the best solutions for future state architecture.

Preferred qualifications, capabilities, and skills

• Awareness of secure system design.
• Experience with Threat Modelling and/or performing security analysis of system designs.
• Experience using UML modelling tools (e.g., PlantUML).
• Experience writing technical standards and specifications.
• Project management experience.
• Experience working with many stakeholders to review and agree on a complex system design.
• Hands-on experience with another statically compiled language (e.g., Golang, Rust, C++).
• Experience with gRPC and Google Protocol Buffers.
• Experience with caching technologies (e.g., Redis).
• Experience with infrastructure as code software (e.g., Terraform).
• Certified Kubernetes and public cloud knowledge (e.g., CKAD, AWS certifications).
• In-depth knowledge of the financial services industry and their IT systems.
• Knowledge of payments and/or liquidity management.

Our Lending Advisory team bring a strategic approach, tailored strategies and a holistic understanding of clients’ borrowing needs in the context of their overall portfolio. Borrowing can play an important role in helping our clients reach their financial goals. That's why we offer an extensive range of credit strategies to provide them with financing whenever they need it - whether for short - or longer-term liquidity, new acquisitions or investment opportunities.

Job Summary

As a Senior Lending Advisor in our Hong Kong team, you will serve as an expert on credit who provides flexibility for our most complex clients’ tailored banking and credit solutions.

Job Responsibilities

• Develop creative, innovative solutions to new client financings or restructurings within acceptable credit/risk parameters.
• Drive business development and revenue growth of loan book by:
  • Leading the credit marketing effort for the local market teams
  • Understanding the capital structure of existing clients and prospects and advising same
  • Being attentive to identifying new business opportunities/asking for referrals
  • Originate credit leads from existing clients and prospects and participate in new marketing initiatives
• Balance objectives of client, new business generation and risk management
• Underwrite and execute both loan and derivative structures (with credit risk therein)
• Serve as primary contact on credit portfolio and/or key/complex borrowing relationships
• Demonstrate credit/risk management discipline, monitor portfolio risk, change debt structure/risk ratings in response to changes in risk, and proactively work to improve portfolio quality and prevent loss
• Work with Bankers on sophisticated credit needs for client penetration and cross selling; Support coordination of sales effort with Investors, Fiduciary Administrators and Wealth Advisors

Required Qualifications, Capabilities, and Skills

• Degree holder or above, with a minimum 10 years of experience with bank loan, mortgage, loan, credit and derivative products
• Experience and proven success with banking concepts including, but not limited to: investment real estate loans, concentrated collateral loans, aircraft lending, commercial real estate and bridge loans
• Experience in structuring complex transactions, credit and derivatives transactions
• Knowledge of account maintenance procedures, loan closing procedures, credit administration and compliance procedures
• Demonstrated understanding of wealth management including, but not limited to: investing, trust and financial planning
• High level of analytical skills, including financial analysis
• Ability to identify and analyze credit opportunities and the attendant credit risks
• Familiarity and expertise with credit documentation
• Completion of formal credit training program

Preferred Qualifications, Capabilities, and Skills

• Sales experience including: profiling, overcoming objections, negotiation, team selling approach, closing the sale and asking for referrals
• Written and spoken fluency in English required with Mandarin and/or Cantonese a definite plus

The opportunity will empower someone to transform our operating environment while being exposed to global KYC requirements and partnering with Wholesale KYC Operations (WKO) teams across the globe.

As a global production oversight lead within the Global Production Oversight (GPO) team, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the Firm’s regulatory obligation. You will provide support to global WKO stakeholders and GPO leads, assisting with metrics, deck preparation and review. You will be responsible for running internal controls and ensuring internal protocols are being followed.

Job responsibilities

• Contribute to the creation of weekly reporting, regional and adhoc decks
• Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings
• Run internal controls to ensure processes and defined protocols are properly followed and executed
• Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework
• Build and develop partnerships, identify challenges and eliminate roadblocks with all internal partners
• Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests
• Manage personal workload and priorities ensuring timely escalation of key risks/issues to management

Required qualifications, capabilities, and skills

• Resilient interpersonal skills, ability to partner with internal stakeholders
• Logical, structured approach to planning, problem solving and decision-making
• Excellent verbal, written, interpersonal and presentation skills
• Aptitude for learning new regulations, processes and technologies
• Bachelor degree or equivalent education
• Minimum 1 year of relevant working experience or related internal controls or compliance experience
• Knowledge in KYC regulations or process

Preferred qualifications, capabilities, and skills

• Alteryx, Visual Basic, or other technical skills
• Experience working in a professional services firm or financial services firm

Key Responsibilities:

• Develop, manage, and deepen long-term client relationships by leveraging professional networks and delivering exceptional service across all facets of wealth management.
• Partner closely with product specialists and internal teams to propose, execute, and deliver tailored investment and wealth solutions that align with each client’s unique objectives.
• Serve as a trusted advisor, providing clients with strategic market insights, portfolio updates, and investment opportunities across asset classes, while proactively identifying new business opportunities.
• Ensure seamless client onboarding and ongoing relationship management, including KYC updates, suitability assessments, and coordination of client meetings and transactions.
• Collaborate with cross-functional teams to ensure compliance with regulatory requirements, risk management protocols, and internal policies, maintaining the highest standards of integrity.
• Monitor and report on client portfolios, Assets Under Management (AUM), and revenue performance using internal systems, supporting data-driven decision-making.
• Drive business growth by expanding the client base through networking, cross-selling opportunities, and delivering holistic family wealth management solutions.

Required Qualifications & Skills:

• Bachelor’s degree or equivalent, with a minimum of 12 years’ experience in wealth management and proven expertise in client and stakeholder management.
• Strong communication skills (oral and written), with the ability to engage and influence clients and internal partners effectively.
• Demonstrated organizational and prioritization skills, operating with high integrity and risk awareness.
• Collaborative team player, comfortable working across diverse business functions and reporting to senior management.

Preferred Qualifications:

• Prior experience in a wealth management or private banking firm, with direct client coverage in investment advisory and relationship management.
• Solid understanding of private banking regulatory and control environments, with the ability to manage accounts in accordance with industry standards.

Job Responsibilities:

• ChinaMarket Manager to spearhead strategic initiatives that shape the future of our business across Asia.
• Lead dynamic project by taking charge of aligning business priorities and driving transformative initiatives in a fast-paced, ever-evolving environment.
• Enhance collaboration by acting as a key facilitator, streamlining communication and collaboration between teams and support functions to achieve outstanding results.
• Mitigate risks by proactively identifying and addressing business risks, ensuring seamless and efficient operations.
• Leverage Data Insights by utilizing digital tools to analyze and interpret data, providing valuable insights for decision-making.

Required qualifications, capabilities and skills

• Bachelor’s degree.
• Minimum 10 years of work experience within the financial services industry, ideally with exposure to business management in private banking servicingChinaclient segments.
• Superior judgment and discretion working with both confidential and sensitive information.
• Strong business acumen, detail-oriented, possessing strong analytical skills and ability to synthesize information to form a coherent understanding or conclusion.
• Attention to detail, timeliness, and high productivity while working under pressure to meet deadlines.
• Proactive, keen to learn, and take on new responsibilities.
• Strong presentation skills to seniors and global business heads.
• Strong interpersonal and influencing skills.
• Skilled in use of AI/LLM, Excel, Alteryx and PowerPoint

Preferred qualifications, capabilities and skills

• Articulate in written and verbal communication, English and Mandarin preferred.

Job Summary:

As an Associate in the Complex Assets team, you will work alongside global operations, technology professionals, external clients, and key stakeholders to drive the successful delivery of change initiatives across multiple functional areas. Your accountability will cover the complete product development lifecycle—from the initial idea through design and development to implementation and transition.

Job Responsibilities:

• Stakeholder Collaboration: Build strong working relationships with operations end-users, technologists, and external partners to understand requirements and drive the build-out of solutions across middle office, fund accounting, and margin services.

• Solution Design & Delivery: Drive the high-level design of integrated solutions, collaborating closely with operations, technology, product teams, and vendors. Ensure that all initiatives align with strategic roadmaps and quality standards.

• Business & Technical Documentation: Document business requirements and product scope, translating these into detailed technical specifications for development and test execution.

• Program Management: Develop and manage robust program plans including risk management, issue resolution, and the breakdown of deliverables. Ensure projects are delivered on time and within budget.

• Continuous Improvement: Identify opportunities to enhance operational efficiency, optimize product functionality, and improve the overall client experience.

• Communication & Leadership: Regularly update senior management and stakeholders on progress, challenges, and key milestones. Mentor team members and contribute to group-wide objectives.

Required Qualifications, Capabilities and Skills:

• Industry Knowledge: Working business knowledge of OTC derivatives across one or more asset classes (Rates, Credit, Equities, FX, or Commodities), along with CFDs, Repos, and Time Deposits.

• Middle Office / Fund Accounting Expertise: Understanding of trade capture, lifecycle and core positions management including valuation, confirmation, settlement, collateral management, asset servicing, reconciliations, and reporting/data services.

• Product Development & Change Management: Demonstrated experience managing strategic change programs with a hands-on approach to analysis, testing, and delivery.

• Data Handling & Presentation: Ability to process large datasets and communicate insights clearly to senior management, clients, and cross-functional teams.

• Program Management Skills: Organizational strength with a logical, structured approach to planning, problem solving, and risk management.

• Communication Skills: Excellent written and verbal communication skills with the ability to succinctly convey detailed information to diverse audiences.

• Interpersonal Skills: Energetic self-starter with a collaborative mindset, relationship-building abilities, and a proactive approach to resolving issues and driving the strategic vision.

Preferred Qualifications, Capabilities and Skills:

• Ability to develop a clear vision and actionable roadmap for ongoing change initiatives.

• Proven capability to maximize business goals and deliver return on investment.

You will be client and outcome-focused with a practical orientation to developing and maintaining an innovation mindset and have a style that fosters teamwork and collaboration with all stakeholders and partners. You should have excellent written and oral communication skills, strong interpersonal skills, great attention to detail, and outstanding analytical and research skills, as well as a passion for improving experiences. You will possess strong critical thinking skills, be self-motivated, and have the ability to think creatively to not only respond to clients but also propose enhancements to existing systems and processes for an improved client and employee experience.

Job Responsibilities:

• Effectively manage and resolve complaints from clients, related parties, and prospects of the IPB, ensuring compliance with regulatory requirements and deadlines.
• Draft formal response letters incorporating financial and legal terminology as needed.
• Conduct comprehensive complaint investigations to identify the underlying causes of complaints.
• Develop and propose strategies to prevent recurrence, enhancing client satisfaction and optimizing business processes related to JPM products, procedures, or personnel.
• Present findings and recommendations to senior leadership and market teams, establishing yourself as a subject matter expert.
• Facilitate knowledge transfer to promote understanding and implementation of best practices.
• Partner with client-facing teams to address and resolve complaints, including in challenging or sensitive situations, fostering a collaborative environment.
• Continuously assess the current complaint handling process and reporting mechanisms.
• Suggest improvements to increase efficiency, better serve complainants, and further streamline the complaint handling process.
• Ensure all complaint handling activities strictly adhere to regulatory standards and are meticulously documented
• Provide Management reporting to stakeholders and governance committees

Required Qualifications, Capabilities and Skills:

• Bachelor's Degree
• 6+ years of securities industry experience
• Program management mindset and strong analytical/ critical thinking skills.
• Excellent influencing, cross cultural communication and presentation skills, with the ability to articulate complex information clearly and concisely to all audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous experience in Private Banking, including familiarity with investment products, and financial and legal terminology.
• Self-driven and proactive approach to work.
• Ability to manage multiple tasks and meet deadlines.
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
• Demonstrated proficiency writing in English, with a strong command of financial terminology.

Preferred Qualifications, Capabilities and Skills:

• Prior experience engaging with clients and senior stakeholders is preferred.
• Complaint or feedback handling experience strongly preferred.