Tech Risk Assurance Director – Cyber Pillar jobs at Jpmorgan in United States, Wilmington

As an Anaplan Model Builder within the Data, Analytics and Transformation team, you will be tasked with implementing the ICB Finance integrated planning roadmap using Anaplan. You will collaborate closely with finance and business management teams, finance transformation analysts, data engineers, and the firm-wide Anaplan Center of Excellence to develop the target state planning ecosystem for ICB Finance.

SUMMERY OF ROLE/JOB DESCRIPTION

Following the launch of our digital bank, Chase UK, we are embarking on a finance data transformation project to support the International Consumer Business (ICB). This will culminate in the development of a finance data platform to assist the Finance function in the execution of its business critical control responsibilities as well as supporting business decision making with modern finance analytics and insights. The project will deliver end to end data capabilities for the Finance function and other relevant stakeholders covering data modelling, reporting, dashboarding and the development of any bespoke tooling required.

In this role, your primary focus will be on implementing the ICB Finance integrated planning roadmap in Anaplan, which involves designing and developing planning models and ensuring seamless integration with other ICB Finance Transformation solutions and firm-wide tools. Collaborating closely with finance and business management teams, finance transformation analysts, data engineers, and the firm-wide Anaplan Center of Excellence, you will contribute to building the target state planning ecosystem for ICB Finance. Additionally, you will have the opportunity to utilize Google Looker and other modern data tools to deliver both tactical and strategic solutions to finance data challenges.

Job responsibilities:

• Analyze and understand existing forecasting processes and methodologies, translating them into Anaplan solutions that drive consistency and accuracy in generating financial projections, ensuring an informed decision-making process and organizational agility.
• Build and maintain Anaplan models as a part of the ICB Finance integrated planning roadmap, including requirements gathering, models design and documentation, development, end-user testing, and release management.
• Collaborate with the firm-wide Anaplan Center of Excellence and data engineers on the implementation of a fully integrated planning ecosystem, including seamless integration between Anaplan models, ICB data sources, and firm-wide solutions.
• Work closely with finance stakeholders to proactively identify and recommend enhancement opportunities in planning processes and forecasting methodologies.
• Collaborate in defining the Anaplan operating model for the ICB Finance function, including establishing roles and responsibilities, models governance, and support from firm-wide transformation teams.
• Ensure adherence to Anaplan best practices, intelligent solutions governance, and internal controls at all times

Required qualifications:

• Expertise in financial planning and/or modeling, including budgeting and stress testing methodologies
• Expertise in data analytics and visualization, with a strong understanding of UX/UI and design best practices
• Commercial acumen and expertise in retail banking products including current accounts, credit cards, insurance and mortgages
• Passionate about innovation, problem solving with focus on user-centric design and a keen eye for visual aesthetics
• Ability to work in collaborative, cross-functional agile teams as well as independently
• Skilled in influencing, educating and sharing technical and design knowledge with others
• Excellent communication skills, both written and verbal
• Strong self-starter and highly self-motivated, driving projects forward
• Experience working on large scale digital transformation projects, ideally in Finance / FinTech

Preferred qualifications:

• An Anaplan Model Builder certificate (or higher) with a minimum of 3 years of relevant Anaplan experience is preferred.
• Experience with any business intelligence, visualization, or automation tools (e.g., Alteryx, Looker) is highly desirable.
• A bachelor’s degree or equivalent in data analytics or computer science related fields is preferred. Accounting or finance related fields will also be considered.

J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

As a Control Manager Vice President in Consumer and Community Banking (CCB) Risk Management, you will lead the development and management of a robust control framework, ensuring the integrity and effectiveness of our risk management processes. Your responsibilities will include overseeing control functions such as risk and control identification, testing, and process map maintenance, while actively engaging with business partners and Senior Management to communicate the status of the control environment. You will drive issue resolution and play a critical role in maintaining a strong control environment, fostering collaboration across teams to enhance our risk management strategies. In addition, you will be responsible for the monthly creation, coordination and distribution of the Risk Control Committee materials. Your leadership and expertise will be instrumental in safeguarding our operations and ensuring compliance with regulatory standards, making a significant impact on the success and resilience of CCB Risk Management.

Job Responsibilities

• Partner with business colleagues to drive a culture of risk awareness and proactive risk identification and assessment.
• Ensure on-going control improvements and strengthen the existing control environment.
• Participate in project planning as required to assist business in developing appropriate internal control systems or to monitor significant changes in control systems.
• Elevate the data analytics testing and validation agenda through use of data tools such as SQL, Tableau, etc.
• Maintain awareness of significant changes impacting the business, both internally and externally.
• Prepare detailed reports of findings and present key control initiatives to management.
• Create monthly decks and slides for Senior Leadership presentation.
• Work with Risk Management colleagues to validate the effectiveness of controls.

Required qualifications, capabilities, and skills

• 10+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance required
• Bachelor’s degree or equivalent job experience.
• Strong and up-to-date knowledge and understanding of risk and control assessments, internal control testing, and issue management.
• Working knowledge of Risks and Controls; proven results of driving improved control environments, and excellent problem-solving and analytical skills.
• Strong Deck or slide building and updating skills; ability to extrapolate information into graphs, charts and bullet points; strong skills in consistent formatting.
• Strong project management and process skills; ability to prioritize and execute on multiple, simultaneous, complex priorities.
• Excellent verbal and written communication skills including advising senior management of risks, challenges, and potential solutions.
• Ability to collaborate and develop relationships with various partners.

within the. In this role, you will leverage your expertise in product development and optimization to drive impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world’s most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success.

Job Responsibilities:

• Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements.
• Analyze and plan for the implementation of new product features on the overall product experience, ensuring alignment with strategic goals.
• Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs.
• Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery.
• Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline.
• Support execution of scrum teams through agile SDLC, including requirements, testing, and implementation.
• Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope.
• Research and analysis of capabilities in order to leverage and supplement them with new requirements.
• Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle.

Required Qualifications, Capabilities and Skills:

• 2-3 years of experience in Business and/or Product Analysis preferably in business/technology projects at a financial institution.
• Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks.
• Experience in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features.
• Developing knowledge of Data Analytics, Data literacy, and Data management practices.
• Developing knowledge of Cloud Based Solutions (i.e. AWS and Snowflake)
• Proficient in JIRA, SQL, Visio, PowerPoint, Excel
• Excellent relationship and communication skills, highly collaborative – can build rapport and credibility.
• A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos.”
• Bachelor’s Degree or equivalent experience

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Job Summary

As a Fraud Risk Product Manager - Vice President, you will shape the technology solutions that drive our strategic fraud risk initiatives.  Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience.

In addition to working with the development teams to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork and leadership.  You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure the highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorgan Chase.

Job Responsibilities:

• Partner with product owners, data scientists, and fraud strategists to build business requirements, procedures, and processes. This will include project plan development, resource management, requirements management (elicitation, documentation, prioritization, etc.), process mapping, process design, procedure authoring, org design, capacity sizing, etc.
• Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
• Manage the interdependencies between product releases and other product delivery teams and activities required for end-to-end delivery
• Lead the product development life cycle, design, and data analytics and able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Align product strategies with overall business goals while identifying opportunities for growth
• Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios.

• Maintain our control environment by ensuring programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines

Required qualifications, capabilities and skills:

• Bachelor’s degree, in engineering, computer science, technology, or related field
• 5+years of experience leading and managing progressively complex projects and initiatives in financial services, digital platforms and/or software development.
• Excellent interpersonal and communication skills, including ability to negotiate, compromise, display transparency and demonstrate diplomacy in sensitive situations and to interact effectively with peers, stakeholders, technical or business.  Demonstrates strong influencer skills.
• Excellent analytical, strategic, logical thinking skills to understand and articulate complex business processes and workflows.
• Strong ability to work independently and collaboratively in a team setting in organizing, executing and completing initiatives.
• Strong understanding of and ability to work within Agile based development.  Proven ability to lead multiple projects.
• Expert in JIRA reporting and Confluence
• Ability to synthesize complex information in a concise manner for presentation to stakeholders and interested parties.
• Exhibit confidence in communicating and interacting with senior and global business leaders through strong written, verbal, and interpersonal communications and presentations.
• Ability to understand stakeholders and business partners to provide flexibility and adaptability as necessary to execute and complete the initiative.

• Excellent communication and partnership skills

Preferred qualifications, capabilities and skills:

• Strong inter-personal skills to inspire/motivate the team and to instill confidence and trust within the business, operations, and technology teams as applicable
• Proven leader such that all participating and impacted groups have confidence and trust that the program/project is being well-managed and will meet its deliverables in a timely manner
• Project Manager certification

As a Tech Risk & Controls Lead - Resiliency within JPMorgan Chase, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
• Provide SME knowledge and oversight of resiliency testing activity

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, resiliency or related field, emphasizing risk identification, assessment, and mitigation
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in resiliency protocols, testing, data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred

at the forefront of turning visions into market-ready products, tackling and resolving complex challenges. In this fast-paced environment, you facilitate seamless product delivery and support change initiatives, marking a pivotal step in your career development and innovation path.

As a GTM & Commercialisation Product Solutions Manager in the EMEA Treasury Services Go-To-Market (GTM) team, you will help bring new products to market. By aligning product, marketing and sales strategies, you help plan and execute go-to-market campaigns that monetize new products and solutions for the firm.

The EMEA GTM & Commercialisation team is seeking a dynamic and detail-oriented Vice President to join the team. In this role, you will play a critical part in bringing new products and capabilities to market in EMEA, with responsibilities including:

Job responsibilities:

• Partners with internal stakeholders across Product, Sales, Marketing & Communication to develop go-to-market strategies which support successful new product launches.
• Co-ordinates the delivery of GTM launch campaigns to ensure the successful and timely execution of GTM plans.
• Collaborates with Product, Sales and Marketing to create collateral & artefacts that support the monetization of new products and solutions e.g. pitch deck, FAQs, RFPs responses etc.
• Assists in the development and refinement of product concepts, value propositions, and determining target audience personas.
• Monitors the impact of newly launched solutions, and where necessary take follow up action to ensure efficient monetization of these solutions.
• Prioritises day to day activity, to ensure that team deliverables align with the broader business strategy.
• Liaises with global Product Commercialisation leads, ensuring transparency and consistency in all related go-to-market activity.
• Partners with Product Solutions Specialists (PSS) and analytics to help build pipeline of early adopter clients.
• Manages team reporting metrics to ensure efficient management of the team.
• Analyses data to support product positioning and marketing strategies.

Required qualifications, capabilities, and skills:

• Extensive experience working within the Product development life cycle, engaging with Sales on a regular basis.
• Demonstrated prior experience working in a highly matrixed and complex organisation.
• Strategic and thoughtful communicator with extensive experience in written and verbal communication
• Proficiency in Microsoft PowerPoint, Word and Excel