Compliance - Rmc Governance Executive Director jobs at Jpmorgan in United States, Wilmington

As an Anaplan Model Builder within the Data, Analytics and Transformation team, you will be tasked with implementing the ICB Finance integrated planning roadmap using Anaplan. You will collaborate closely with finance and business management teams, finance transformation analysts, data engineers, and the firm-wide Anaplan Center of Excellence to develop the target state planning ecosystem for ICB Finance.

SUMMERY OF ROLE/JOB DESCRIPTION

Following the launch of our digital bank, Chase UK, we are embarking on a finance data transformation project to support the International Consumer Business (ICB). This will culminate in the development of a finance data platform to assist the Finance function in the execution of its business critical control responsibilities as well as supporting business decision making with modern finance analytics and insights. The project will deliver end to end data capabilities for the Finance function and other relevant stakeholders covering data modelling, reporting, dashboarding and the development of any bespoke tooling required.

In this role, your primary focus will be on implementing the ICB Finance integrated planning roadmap in Anaplan, which involves designing and developing planning models and ensuring seamless integration with other ICB Finance Transformation solutions and firm-wide tools. Collaborating closely with finance and business management teams, finance transformation analysts, data engineers, and the firm-wide Anaplan Center of Excellence, you will contribute to building the target state planning ecosystem for ICB Finance. Additionally, you will have the opportunity to utilize Google Looker and other modern data tools to deliver both tactical and strategic solutions to finance data challenges.

Job responsibilities:

• Analyze and understand existing forecasting processes and methodologies, translating them into Anaplan solutions that drive consistency and accuracy in generating financial projections, ensuring an informed decision-making process and organizational agility.
• Build and maintain Anaplan models as a part of the ICB Finance integrated planning roadmap, including requirements gathering, models design and documentation, development, end-user testing, and release management.
• Collaborate with the firm-wide Anaplan Center of Excellence and data engineers on the implementation of a fully integrated planning ecosystem, including seamless integration between Anaplan models, ICB data sources, and firm-wide solutions.
• Work closely with finance stakeholders to proactively identify and recommend enhancement opportunities in planning processes and forecasting methodologies.
• Collaborate in defining the Anaplan operating model for the ICB Finance function, including establishing roles and responsibilities, models governance, and support from firm-wide transformation teams.
• Ensure adherence to Anaplan best practices, intelligent solutions governance, and internal controls at all times

Required qualifications:

• Expertise in financial planning and/or modeling, including budgeting and stress testing methodologies
• Expertise in data analytics and visualization, with a strong understanding of UX/UI and design best practices
• Commercial acumen and expertise in retail banking products including current accounts, credit cards, insurance and mortgages
• Passionate about innovation, problem solving with focus on user-centric design and a keen eye for visual aesthetics
• Ability to work in collaborative, cross-functional agile teams as well as independently
• Skilled in influencing, educating and sharing technical and design knowledge with others
• Excellent communication skills, both written and verbal
• Strong self-starter and highly self-motivated, driving projects forward
• Experience working on large scale digital transformation projects, ideally in Finance / FinTech

Preferred qualifications:

• An Anaplan Model Builder certificate (or higher) with a minimum of 3 years of relevant Anaplan experience is preferred.
• Experience with any business intelligence, visualization, or automation tools (e.g., Alteryx, Looker) is highly desirable.
• A bachelor’s degree or equivalent in data analytics or computer science related fields is preferred. Accounting or finance related fields will also be considered.

J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Demonstrable ability to code in one or more languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Fair Lending Quant Modeling Lead within the Risk Management and Compliance organization, you are at the center of keeping JPMorgan Chase strong and resilient. You will perform statistical modeling and analyses to detect & mitigate bias in line-of-business models. Your role will involve participating in bias testing-related research projects to support and enhance the bank’s fair lending compliance program.

In this position, you will apply your quantitative skills to help line-of-business developers build fair statistical models that comply with Fair Lending Laws and regulations, including AI/ML models.

Job Responsibilities

• Conduct statistical analyses and bias testing to review business models, including both traditional and machine learning / artificial intelligence models (ML/AI), for fair lending compliance. This role offers a unique opportunity to gain exposure to a wide variety of models across different lines of business, enhancing your expertise and broadening your understanding of diverse modeling approaches.
• Engage with extensive model documentation to thoroughly understand the models you review from a fair lending perspective, allowing you to develop a comprehensive understanding of complex models and their applications.
• Build data-promoting algorithms to mitigate potential disparate impact of models by working alongside model developers, business strategy owners & Legal to develop less discriminatory alternative models.
• Prepare presentations & reports to explain statistical results in both non-technical and technical formats to various stakeholders such as senior management, Legal, Model developers, Model Governance etc.
• Perform research & development to keep the fair lending compliance program aligned with industry and regulatory standards.
• Create model documentation; work with Control, Audit and Model Governance teams to ensure adequacy of processes, statistical models and model reviews.
• Support the team in maintaining relevant policies & procedures and representing fair lending in regulatory exams, audits and other areas related to internal governance.
• Perform other related duties as assigned.

Required qualifications, capabilities, and skills

• Bachelor degree required in a quantitative field (e.g., Statistics, Economics, Computer Science, Engineering) and 8+ years of relevant work experience or Graduate degree in a quantitative field, and 6+ years of relevant work experience
• Entrepreneurial spirit, strong attention to detail, ability to take the lead on projects, in depth interest in solving complex business problems with data and passion for spreading a culture of change towards data-driven decision making
• Proficiency in Python, shell scripting, cloud computing platforms and tools (e.g., AWS, Spark Git/Bitbucket) and database systems (e.g., Snowflake, Hadoop, Teradata, Hive)
• Experience in developing, implementing and evaluating linear/logistic regression and machine learning / artificial intelligence models
• Experience working or consulting for a bank, a consumer financial product company such as a non-depository mortgage lender or fintech, a banking regulator (
  e.g.
  , OCC, CFPB) or other similar government regulatory or enforcement agencies with knowledge of how consumer financial products such as mortgage and auto loans are underwritten and priced
• Strong project management, critical thinking and analytical skills; ability to work in a fast-paced environment and manage multiple projects towards completion with focus on quality
• Excellent communication skills both verbal and written; ability to communicate technical matters in a non-technical way & clearly present complex and sensitive issues

Preferred qualifications, capabilities, and skills:

• Experience with SAS
• Experience with bias detection tools or research of fairness
• Experience managing a team of quants
• Experience in LLM prompt engineering

Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.

Job Responsibilities

• Adhere to established QUALITY & QUANTITY SLAs consistently.
• Ensure 100% compliance with process-related policies, guidelines, and controls.
• Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.
• Support the secondary trading desk with trade booking and settlements.
• Liaise with bank departments and external contacts, including Borrowers and Trustees.
• Follow up timely with agents or customers for any missing notifications.
• Complete all funding within the SLA on the same day.
• Serve as the SME and first internal POC for process-related queries and clarifications.
• Act as the first point of escalation for process-related issues from customers.
• Pay attention to detail to ensure all documents are processed correctly.
• Identify changes to processes to improve productivity and efficiency.

Required Qualifications, Skills and Capabilities

• Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience.
• Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery.
• Understand business financial statements, cash flow capacity, and loans across various industries and business types.
• Exhibit strong research, analytical, and comprehension skills to analyze large data sets.
• Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously.
• Utilize effective time management and prioritization skills to achieve business objectives.
• Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments.

Preferred qualifications, skills and capabilities

• Build relationships with clients, internal partners, and peers effectively.
• Recognize issues or problems that need to be escalated promptly.
• Develop domain learning and exhibit strong interpersonal and communication skills.
• Apply analytical thinking and problem-solving skills effectively.
• Understand the product lifecycle and area product management thoroughly.

As a Tech Risk & Controls Lead - Governance & Strategy within JPMorgan Chase, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Develop and implement centralized solutioning for the management of standards, procedures, audit and issue management data for CCB Technology.
• Maintain and develop standardized templates for information distribution relative to the “State of Controls” in alignment with the Heads of Technology across CCB.
• Manage and implement a cross functional escalation process in alignment with issue management policy and standards.
• Provide ad hoc support cross functionally for CCB Technology.
• Develop and implement a cohesive communication program for CCB Tech Control Awareness.
• Develop and implement technology risk & control management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk & control management capabilities, in line with industry best practices and the firm's standards and regulatory requirements
• Identify and escalate emerging and upstream technology risk through execution of the Firm’s management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
• Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads and auditors, to ensure compliance with legal, regulatory, and industry standards
• Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred