Auto Escalations Cross Skill Manager jobs at Jpmorgan in United States, Tampa
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Company (1)
Job type
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Job title (1)
United States
State
Tampa
26 jobs found
25.06.2024
JPM
JPMorgan Auto Escalations Cross Skill Manager United States, Florida, Tampa
Oversee a unit of approximately 12-14 agents, ensuring their unit objectives and standards are met. Compile, analyze and present statistical data relative to unit productivity and complaint trends. Monitor live...
Review credit applications and render the appropriate credit decision within credit policy requirements and in compliance with all regulations. Review policy and/or pricing exceptions and assist in daily operations. Structure...
Review credit applications and render the appropriate credit decision within credit policy requirements and in compliance with all regulations. Review policy and/or pricing exceptions and assist in daily operations. Structure...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicates with customers in a...
Leverage an organized approach to ensure deliverables associated with the projects are closely tracked, monitored, and managed throughout the lifecycle of the project, and to meet business, regulatory, compliance, and...
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions. Identify and mitigate risks, proactively addressing potential roadblocks and implementing...
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Oversee a unit of approximately 12-14 agents, ensuring their unit objectives and standards are met. Compile, analyze and present statistical data relative to unit productivity and complaint trends. Monitor live...
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