Technology Support Iii - Credit Trade Floor Support jobs at Jpmorgan in United States, New York

Job responsibilities

• Assist in the deployment and configuration of Genetec Security Center on Windows servers, ensuring successful implementation and integration of security systems.

• Provide first-level technical support to end-users, troubleshoot issues related to Genetec Security Center, and offer recommendations on best practices.

• Recognize and eliminate toil through systems engineering or automation, and implement observability patterns to improve service level indicators, objectives monitoring, and alerting solutions.

• Collaborate with senior IT staff and participate in training sessions to improve knowledge and skills related to Genetec Security Center and other IT systems.

• Monitor system performance and availability of core Genetec Security Center services, ensuring optimal transparency and analysis.

• Document and maintain accurate records of system configurations, changes, and support requests, ensuring clear communication and organization.

• Package Genetec Security Center software for client and server installs, and provide on-call support as needed to address urgent issues.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience.

• 2+ years’ experience working with Genetec Security Center, including configuring federations, and experience with installing and upgrading Genetec Security Center software while managing Windows patching.

• Familiarity with observability practices such as white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.

• Possession of Genetec Security Center Omnicast certification and a good understanding of network protocols and security principles.

• Experience working with third-party applications deployed on Windows Server environments and the ability to work with SQL Server, including running queries.

• Strong problem-solving skills and attention to detail, ensuring effective troubleshooting and resolution of issues.

• Excellent communication and interpersonal skills, facilitating collaboration and effective interaction with team members and stakeholders.

• Ability to work independently and as part of a team, demonstrating flexibility and adaptability in various work environments.

• Willingness to learn and adapt to new technologies, staying current with industry trends and advancements.

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• Experience working with third-party applications.
• Experience working with any other video management solutions
• Experience working with Intrusion Detection systems
• Genetec Mission Control certification is a plus

Job responsibilities

• Design, develop, and maintain scalable web applications using Java and related technologies.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Write clean, maintainable, and efficient code.
• Conduct code reviews and offer constructive feedback to team members.
• Troubleshoot and resolve application issues and bugs.
• Execute software solutions, design, development, and technical troubleshooting, thinking beyond conventional approaches to solve complex problems.
• Create secure, high-quality production code and maintain algorithms that integrate seamlessly with existing systems.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets to continuously improve software applications and systems.
• Contribute to software engineering communities of practice and events that explore new and emerging technologies.
• Enhance team culture by promoting diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• 3+ years of relevant experience with IAM and Java.
• Strong experience with Identity and Access Management (IAM) concepts and technologies, including OAuth, SAML, and OpenID Connect.
• Formal training or certification in software engineering concepts with 3+ years of applied experience.
• Proficiency in Java/Springboot coding.
• Familiarity with database technologies such as SQL and NoSQL.
• Knowledge of RESTful API design and development.
• Experience with cloud technology.
• Hands-on experience with AWS/Kubernetes.
• Experience with version control systems (Git).
• Practical experience in system design, application development, testing, and operational stability.
• Experience in developing, debugging, and maintaining code in a large corporate environment using modern programming languages and database querying languages.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies
• Certification in IAM or related security fields is highly desirable, as it demonstrates a solid understanding of security protocols and practices.
• Experience working with ForgeRock/Ping Identity

Job summary:

As an Investor Support Negotiator Master of Trading Agreements within the Asset Management Investment Platform Global Trading Agreements Group you will be responsible for negotiating all kinds of Master Trading Agreements, such as, ISDAs, CSAs, MSFTAs, MCAs, Prime Brokerage Agreements, GMRAs, MRAs, Tri-party Agreements and Collateral Transfer Agreements, Security Agreements and Account Control Agreements related to UMR, as well as any other ancillary documentation for a range of funds and clients across multiple products. You will have knowledge of trading agreements and awareness of certain regulations related to trading agreements, such as the Margin Rules for Segregation of Regulatory Initial Margin are not cleared, FINRA 4210, and the SEC cleared repo mandate, is a must. You must have the ability to work under time sensitive projects and will be expected to build relationships with various groups involved internally and with counterparts at otherwise financial institutions. You must have strong interpersonal skills for this role.

Job responsibilities:

• In-depth knowledge of the Master Trading Agreements contractual framework mentioned above, applicable regulations and derivatives-related issues.
• Drafting and negotiating of Master Trading Agreements, as well as additional provisions for funds and clients based on their country of incorporation and entity type.
• Ability to turnaround matters swiftly and efficiently without compromising the quality of the work
• Keeping client and other files, negotiation notes and other materials organized and duly saved as appropriate.
• Ensuring internal procedures are followed with respect to the initiation of agreements and approvals of terms, key stakeholders are regularly updated with latest status of negotiations.
• Liaison with trading desk, client account managers, operations, legal and risk departments and other internal partners and participation in internal working groups
• Ad hoc documentation projects.

Required qualifications, skills and capabilities:

• Extensive Master Trading Agreement and ancillary agreements negotiation experience (min of 5-7 years will be required)
• Robust understanding of the key data terms in agreements and how they should be used by various internal teams
• Team player, confident and proactive
• Polished verbal and written communication skills; strong interpersonal skills
• Ability to present in small or large group settings
• Ability to identify relevant issues and analyze them quickly and effectively
• Ability to multitask and work independently

is a division of Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Core Trade, Supply Chain Finance (SCF), A/R Finance and Export Finance solutions. Our institutional strength, practical expertise, comprehensive technology, and unparalleled network enable us to deliver powerful global solutions, when and where our clients need them. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.

Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
• Interfaces directly with the product technology teams; orchestrating platform enhancements and ensuring quality among technical delivery.
• Serves as an advocate of the SWC business; prioritizing quality value add platform enhancements while working under the limitations of capacity constraints; creating the art of the possible
• Manages a team of highly effective application product owners; load balancing work among the team members and spearheading the team during senior management meetings
• Provides project management governance and leads regular project management calls to ensure visibility of project progress
• Refines deliverable statements and epic refinement as aligned to the Structured Working Capital six-quarter roadmap
• Acts as the first point of contact for the business for enhancement refinements and existing platform capabilities

Required qualifications, capabilities, and skills

• 8+ years of relevant level of experience /equivalent expertise delivering products, projects, or technology applications
• Bachelor’s degree
• Extensive experience leading operational management and change readiness; including running large scale technology projects
• Deep understanding of the Supply Chain Finance and Receivables Finance business is a must
• Experience in enterprise-wide release and deployment processes and strategies
• Exposure to market available third party applications as value added enhancements to SWC’s proprietary applications.
• Strong communication skills and comfortable presenting to TWC senior management
• Advanced knowledge of the product development life cycle, technical design, six quarter roadmap refinements and data analytics
• Required to work part of the day during India hours as well as part of the day during US hours

Preferred qualifications, capabilities, and skills

• Masters degree
• Recognized thought leader within a related field
• Fintech experience
• PMP / Six Sigma qualifications
• Knowledge of other trade and working capital products
• Understanding of other languages

As a Vice President in Investment Banking, you’ll have experience developing strong relationships with corporates and financial institution clients and working across different products. You’ll work on deals and transaction across the spectrum of our banking products, including mergers & acquisitions, divestitures, restructurings, loans, and equity capital and debt capital raises.

Job Responsibilities

• Acting as the primary day-to-day client point of contact and lead banker on deals
• Reviewing and coordinating the analytic work of junior bankers to move marketing/execution process forward
• Refining marketing/execution materials for maximum client impact
• Overseeing the creation of financial projection models
• Identifying and managing all risks in a given deal
• Liaising with other internal and external parties on transactions (eg. lawyers, accountants, counterparties)
• Leading client negotiations, Q&A process and management interviews

Required qualifications, capabilities, and skills

• Prior VP level experience in Healthcare Investment Banking
• Experience in training junior bankers
• Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity
• Very strong quantitative and analytical skills (including Excel modelling and valuation work)
• Ability to work well under pressure and to tight deadlines, and have the aptitude to synthesize large amounts of information and to develop innovative solutions
• Adaptability, able to manage projects independently and be ready to assume a high level of responsibility as a member of a team
• Ability to comfortably interact with clients in a professional and mature manner
• Excellent understanding of financial, legal and reputational risks facing large integrated investment banks in today's environment

As a Senior Marketing Associate Manager within JPMAM Switzerland, you will support developing and implementing marketing strategies that align with our global and regional business objectives. You will collaborate closely with various business departments to enhance our brand reputation and support the execution of our business strategy.

Job Responsibilities

• Support shaping the marketing and communications strategy for JPMAM Switzerland.
• Create relevant content across all local client communication channels, ensuring consistent messaging and positioning to support relationship managers effectively.
• Tailor content to the local audience and client segment needs.
• Assist digital marketing initiatives, ensuring a consistent digital customer journey.
• Support marketing campaigns across off- and online channels.
• Strengthen the brand and media coverage, ensuring brand consistency across all channels.
• Collaborate with Swiss and European marketing teams, client advisors, product specialists, and compliance.

Required qualifications, capabilities, and skills

• University degree or equivalent in finance with a specialization in marketing and/or communications.
• Few years of marketing experience in a similar position within the B2B financial services industry.
• Excellent oral and written German and English language skills.
• Strong understanding of the financial industry and asset classes.
• Strong strategic thinker with a digital mindset.
• Driven, with a strong 'can-do' attitude and focus on driving results.
• Excellent team player with strong communication skills.

Preferred qualifications, capabilities, and skills

• Experience in the Asset Management industry.
• French language skills