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JPMorgan Site Reliability Engineer II 
United States, Ohio, Columbus 
102211049

Yesterday

Job responsibilities

  • Execute small to medium projects independently with initial direction, eventually graduating to designing and delivering projects autonomously.
  • Leverage technology to solve business problems by writing high-quality, maintainable, and robust code following best practices in software engineering.
  • Participate in triaging, examining, diagnosing, and resolving incidents, collaborating with others to solve problems at their root.
  • Recognize toil within the role and proactively work towards eliminating it through systems engineering or updating application code.
  • Understand observability patterns and strive to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis.

Required qualifications, capabilities, and skills

  • Formal training or certification in software engineering concepts with 2+ years of applied experience.
  • Ability to code in at least one programming language.
  • Experience maintaining a cloud-based infrastructure.
  • Familiarity with site reliability concepts, principles, and practices.
  • Familiarity with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
  • Familiarity with containers or a common server OS such as Linux and Windows.
  • Emerging knowledge of software, applications, and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.).
  • Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
  • Emerging knowledge of common networking technologies.

Preferred qualifications, capabilities, and skills

  • Ability to work in a large, collaborative team and demonstrate the willingness to vocalize ideas with peers and managers.
  • Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects.
  • Eagerness to participate in learning opportunities to enhance effectiveness in executing day-to-day project activities.
  • Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems.
  • General knowledge of the financial services industry.
  • Knowledge of IDEs and use of coding assistants.
  • Knowledge of GEN AI for technology and operations.