Business Relationship Manager I- Officer jobs at Jpmorgan in United States, New York

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

• Plan and execute quarterly Markets Business Control Management assurance activities
• Partner with the Quality Assurance Program Owner to review scope and update documentation for approval
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention
• Execute testing pre-work and analyze results, overseeing findings reports with suggested actions
• Act as the oversight contact for the offshore Quality Assurance team and handle escalations
• Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences
• Collaborate with stakeholders across functions and levels throughout the organization
• Mentor and provide guidance to offshore colleagues
• Monitor and track findings through to resolution
• Present at senior forums as a delegate for the Quality Assurance Program Owner

• Ensure effective communication and collaboration within the team

  Required Qualifications, Capabilities, and Skills
• Bachelor’s degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Knowledge of data analytics using Microsoft Excel, Alteryx, or Python
• Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably
• Exceptional interpersonal, collaboration, and relationship-building skills
• Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
• Independent decision-making using sound judgment
• Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Demonstrated implementation skills

  Preferred Qualifications, Capabilities, and Skills
• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
• Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverables
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access
• Strong digital literacy for effective use of digital tools and platforms in control frameworks
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration
• Experience presenting findings and recommendations to senior stakeholders

• Experience with budget planning and compensation processes

Job responsibilities

• Track and understand trends by analyzing booked fees and pipeline activity. Provide insights on drivers of change to F&BM partners and management team
• Analyze competitor data, in particular league tables, to benchmark JPMorgan’s performance against other competitors and assist the management team in understanding underlying trends
• Provide regular updates to senior management on P&L, new mandates and missed deals, revenue forecast, headcount tracking, potential risk areas
• Prepare content used in Business Reviews and Town Halls.
• Build and/or maintain various databases to monitor proprietary deal-related information not available in public sources to facilitate enhanced business analyses
• Assist with ad-hoc requests and projects to support the growth and development of our business

Required qualifications, capabilities, and skills

• Bachelor's Degree in Business, Finance, Economics, or other related area
• Previous product knowledge and/or prior Business Management or COO experience
• Energetic and dynamic in style, positive attitude
• Highly motivated self-starter with excellent time management/prioritization skills
• Able to forge strong internal relationships across a broad range of functions
• Self-motivated, tenacious and able to work with high degree of independence
• Excellent written and oral communication skills with ability to present well to senior and global business heads
• Able to both define and deliver to conclusion a strategic agenda across multiple groups
• Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Excellent project management and organizational skills
• Attention to detail with logical thought process

Job responsibilities

• Gather, analyze and present data and findings to facilitate decision making and business progression
• Collaborate across product partners, sales teams and business managers to identify client opportunities to help execute business plans
• Coordinate of the client agenda – client selection and coverage, prioritization, relationship status, growth opportunities, and performance metrics
• Coordinate financial management including: pipeline oversight and projections, forecasts, annual budgets, revenue reconciliation and expense management
• Influence production of financial reporting and ad hoc financial analytics and data modeling
• Own and manage materials for global business reviews, all hands calls, townhalls for Subsidiary Banking

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of post-grad experience in finance, project management, or business management roles.
• Strong analytical skills with the ability to articulate results to diverse audiences.
• Team-oriented and flexible, with project ownership skills.
• Ability to structure and build quantitative and qualitative analysis.
• Professionalism, discretion, and decision-making skills for interacting with senior executives.

Preferred Qualifications, Capabilities, and Skills:

• Degree in Finance or General Management.
• Understanding of business drivers and modeling.

Job responsibilities

• Maintain an alert posture on local, regional, and global crisis incidents identified and communicated by the Global Security Operations Center
• Support local and regional stakeholders in coordinating the response to incidents, assist in communication as needed, and completing after action review reports
• Establish and maintain proficiency in Business Resiliency to ensure consistency in program execution and confident direction to stakeholders while building knowledge of the supported HR functions
• Meet FBR standards of required content and renewals of HR resiliency documents (e.g., Business Resiliency Plans (BRP))
• Lead and coordinate business participation and completion of resiliency testing as required by HR objectives and FBR standards (e.g., tabletop exercises, physical testing, etc.)
• Coordinate resiliency activities required by local and regional regulatory authorities (e.g., plan remediation, testing requirements, compliance reporting)
• Identify and deliver on opportunities to strengthen resiliency through scrutiny of plans, open communication and by driving solutions with team members and HR function owners
• Promote the resiliency program by communicating policy or system changes clearly and concisely offering additional support, as needed
• Advocate for business stakeholders to inform the resiliency program where there are opportunities for improvement
• Lead department centric projects that align with strengths or areas of interest for an opportunity to develop new skills and achieve important team objectives

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent relevant professional experience
• 7+ years of relevant experience in business resiliency and/or incident management
• Financial industry and/or business continuity work experience
• Detail oriented with superior project management and organization skills
• Clear and concise verbal and written communication to various levels in the organization
• Flexibility to work well both as an individual and as part of a team
• Attested track record of working to deadlines, delivering results, with accountability and responsibility for independent workload
• Relationship building and networking across firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership
• Creates and promotes a culture of continuous process improvement with a risk and controls mindset
• Ability to handle pressure situations and lead/assist with crisis management when needed
• Must be available to support the business during disruptive events which span evenings, weekends and holidays

Preferred qualifications, capabilities and skills

• Business continuity and/or crisis management experience (accreditations are favorable e.g., Certified Business Continuity Professional (CBCP))

Job Responsibilities:

• Review and report daily P&L and risk.
• Validate and understand daily P&L explains, including Volcker attributions and residual amounts.
• Identify, design, and implement new controls and processes for P&L/risk production.
• Provide daily/weekly/monthly P&L commentaries to senior management.
• Liaise with Financial Control to investigate and resolve MTD P&L breaks.
• Partner with the business to implement robust controls and new initiatives.
• Coordinate across front and back office support functions to resolve control and reporting issues.

Required Qualifications, Capabilities, and Skills:

• Work experience in Product Control, Financial Control, Accounting, or related area.
• Experience with P&L and month-end close processes.
• Bachelor’s degree in Accounting, Finance, Business, or related area.
• Strong analytical skills and attention to detail.
• Excellent communication skills and ability to build strong relationships.
• Team player with the ability to work effectively across diverse functions and locations.

Preferred Qualifications, Capabilities, and Skills:

• Proven experience as a self-starter.