Payments Pricing Billing Solution - Product Director Executive jobs at Jpmorgan in United States, Jersey City

As a USD Treasury Payments Sr Product Associate within Global Clearing, you will have responsibilities across Payments products, specifically responsibilities for Clearing House Settlement and CLS USD Nostro Services.

Job responsibilities

• Supporting all clients discussions and providing RFP responses on CHSS and CLS product inquiries
• Working closely with external clients and partners across LOBs: sales/service, implementation, tech & ops, risk, compliance, legal and other groups to ensure proper due diligence and review prior to presenting to stakeholders
• Ensuring client-facing materials, agreements and internal job aids are accurate, up-to-date and position/protect appropriately
• Identifying and implementing the technical and business requirements to support additional clearinghouses
• Deepening relationships with clearinghouses, CCPs and CLS Bank to ensure information exchange and alignment with strategic initiatives
• Partner with the Product Managers to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience in High Value (wire) transfers, Fedwire, ISO 20022
• Experience with Clearinghouse Settlement & CLS
• Knowledge of securities services including custody, transfer agency and other funds services

Preferred qualifications, capabilities, and skills

• Experience in client-facing roles
• Proven track record in risk identification and management
• Demonstrated prior experience working in a highly matrixed, complex organization
• Blend of critical and creative thinking, outstanding communication skills, and ability to inspire and work well with others

As a Sales Success Credit Support Manager within the Sales Success Credit Support team, you will lead the team in supporting GCB Payments Sales. You will develop and maintain subject matter expertise of Payments products and their associated credit facilities, collaborate with stakeholders on projects, and manage exception reporting and feedback. Your role will involve creating process models, specifications, and management presentations, while ensuring clear communication and partnership with stakeholders to achieve common goals.

Job Responsibilities:

• Develop and maintain subject matter expertise of Payments products and their associated credit facilities including the business and application flows.
• Develop and maintain subject matter expertise in the various systems and tools used by the team to monitor credit.
• Support stakeholder requests such as facility analysis / reporting, answering questions on how to setup and maintain Payment facilities, and resolving setup issues identified on exception reports.
• Manage the creation of exception reporting, providing feedback to stakeholders and updates to management.
• Develop and maintain Standard Operating Procedures for different request types
• Collaborate with project stakeholders to determine scope and management of both new and existing projects.
• Work with stakeholders on a structured plan and provide periodic reporting to management.
• Create process models, specifications, diagrams / flows, and management presentations.

Required Qualifications, Skills and Capabilities:

• Experience in global payments, with understanding of credit facilities required.
• Experience in control management
• Experience in project management including scope, planning and risk/issue management.
• Strong understanding of Windows Office
• Data experience
• Ability to clearly communicate, partner and influence - leading others to a common goal.

Preferred Qualifications, Skills and Capabilities:

• Advanced Excel, SQL, Business Objects, Alteryx experience preferred

Job Responsibilities

• Discover and document data lineage to trace the end-to-end data journey from point of creation to consumption to support regulatory requirements, e.g. BCBS 239
• Partner with operations, technology and product organizations to document and challenge data controls across the data lineage for critical data flows
• Build strong partnerships across CIB Payments and corporate functions to support data related efforts
• Accelerate data analysis and issue resolution through effective program governance, process/data mapping and data deep-dives
• Support the adoption and implementation of Data Owner and Data Governance roles and responsibilities, as needed
• Effectively coordinate across multiple teams & levels to expedite complex deliverables

Required qualifications, capabilities, and skills

• 3+ years of experience at a leading investment bank
• Strong understanding of data governance, data quality, data lineage and metadata management concepts
• Experience in driving/managing successful projects and programs focused on data quality, data lineage, data controls, metadata management
• Excellent communication, presentation (both oral and written) & influencing skills - candidate will be dealing with stakeholders of varying degrees of seniority across Corporate/Firmwide, Finance, Risk, Compliance, Operations and Technology teams
• Strong metrics driven mindset to track progress, drive action and communicate and manage effectively
• Basic understanding of the company's business practices and familiarity with the company's products and services

Preferred qualifications, capabilities, and skills

• Experience in Program Management, Data Quality or Control organization within an investment bank or large financial services firm
• Experience in producing PowerPoint presentations for senior audiences
• Experience in the Payments domain at an Investment Bank

As an UK Property Management head – Global Real Estate – Vice President in Global Real Estate department you will be responsible for the property management vendor partners within SLAs and KPIs, and overall program objectives within the UK sub-region

Job responsibilities

• Manage property management vendor partners within agreed objectives, service level agreements (SLAs), and key performance indicators (KPIs), ensuring vendor performance aligns with expectations.
• Oversee day-to-day programs to support the sustainability agenda, including waste recycling and utility consumption monitoring and control.
• Coordinate with the engineering team to ensure an effective hand-over process of new facilities from Design & Construction (D&C) to the property management and engineering team.
• Develop and maintain strong internal client relationships with key stakeholders, including Technology, Security, Resiliency, Risk and Compliance, and various lines of business.
• Support the Fire Life Safety (FLS) and Environmental Health and Safety (EHS) agenda within the sub-region by working closely with program leads.
• Structure and leverage the property management platform to execute Moves, Adds, and Changes (MAC) and churn jobs in the sub-region in a cost-effective and timely manner.
• Champion and manage the repairs and maintenance of facilities in partnership with engineering partners.
• Support the development of the property and workplace experience management budget and manage expenses within budget.
• Manage the oversight of processes and procedures to ensure alignment and compliance with JPMC and appropriate regulatory policies.
• Coordinate closely with D&C PMO to deliver timely and cost-effective services to clients.
• Collaborate with the Sourcing team to maintain strategic vendor partnerships, ensuring alignment with objectives, SLAs, and KPIs

Required qualifications, skills and capabilities

• Extensive management and leadership role in corporate real estate, property management service industry, and flex office market
• High performing communications, collaboration and management skills/managing teams
• Passion towards delivering workplace experience
• Flexibility and commitment towards off-hours issue resolutions
• Capable planning and programming skills