Digital Channels & Connectivity-developer Portal-product jobs at Jpmorgan in United States, Jersey City

As a USD Treasury Payments Sr Product Associate within Global Clearing, you will have responsibilities across Payments products, specifically responsibilities for Clearing House Settlement and CLS USD Nostro Services.

Job responsibilities

• Supporting all clients discussions and providing RFP responses on CHSS and CLS product inquiries
• Working closely with external clients and partners across LOBs: sales/service, implementation, tech & ops, risk, compliance, legal and other groups to ensure proper due diligence and review prior to presenting to stakeholders
• Ensuring client-facing materials, agreements and internal job aids are accurate, up-to-date and position/protect appropriately
• Identifying and implementing the technical and business requirements to support additional clearinghouses
• Deepening relationships with clearinghouses, CCPs and CLS Bank to ensure information exchange and alignment with strategic initiatives
• Partner with the Product Managers to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience in High Value (wire) transfers, Fedwire, ISO 20022
• Experience with Clearinghouse Settlement & CLS
• Knowledge of securities services including custody, transfer agency and other funds services

Preferred qualifications, capabilities, and skills

• Experience in client-facing roles
• Proven track record in risk identification and management
• Demonstrated prior experience working in a highly matrixed, complex organization
• Blend of critical and creative thinking, outstanding communication skills, and ability to inspire and work well with others

As a Senior Associate Technical Product Manager at JPMorgan Chase, you will play a key role in developing and delivering technology products that advance our business objectives. You’ll collaborate with engineering, architecture, and business teams to define requirements, prioritize features, and execute on solutions that are secure, scalable, and reliable. This is an opportunity to work on innovative platforms, tackle complex challenges, and make a meaningful impact in the future of financial technology.

Job Responsibilities

• Contribute to the strategy, vision, and roadmap for payment technology products, bringing new ideas to life and driving business growth.
• Gather, analyze, and prioritize product requirements from stakeholders, ensuring our payment solutions meet evolving client and market needs.
• Work closely with engineering and cross-functional teams to deliver high-quality, secure, and scalable payment platforms.
• Manage and refine the product backlog, championing features that enhance payment speed, reliability, and user experience.
• Monitor product performance and key metrics, using data-driven insights to identify opportunities for innovation and improvement.
• Create clear and comprehensive product documentation, including user guides, release notes, and technical specifications.
• Participate in Agile ceremonies, fostering a culture of collaboration and continuous improvement.
• Communicate progress, celebrate wins, and gather feedback from stakeholders to keep our payment products evolving and competitive.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management, technology, or a related domain.
• Solid understanding of the software development lifecycle and Agile methodologies.
• Familiarity with payment systems, APIs, cloud platforms and microservices architecture.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and collaboration abilities, with a passion for working in dynamic teams.
• Detail-oriented and committed to delivering customer-focused payment solutions.

Preferred Qualifications, Capabilities, and Skills

• Experience working in a large, matrixed organization.
• Exposure to financial services technology, payment processing, or similar industries.
• Knowledge of security, compliance, and governance in payment technology products.
• Experience with data analytics and monitoring tools.
• Experience with public cloud platforms is a plus.

Job responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Delivers regular insights and reporting to stakeholders on performance, risk, and outcomes
• Works closely with product, program team, and other Agility coaches to build an achievable roadmap aligned with the Infrastructure Platform goals
• Communicates product execution, onboarding status, business metrics, in monthly business reviews

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Good analytical skills with the ability to use data to make informed decisions and identify areas for improvement
• Good presentation skills and ability to effectively communicate and plan changes across multiple key groups within the organization
• Comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners with the ability to articulate complex ideas, concepts, and solutions
• Proven experience developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an Enterprise Organization

Preferred qualifications, capabilities, and skills

• Domain knowledge or previous experience within Infrastructure or Technology Platforms
• Working knowledge of Agile methodologies and tools such as Jira, Confluence, and Jira Align
• Technical background with one or more Public Cloud platforms, AWS, GCP, Azure