Branch Operations Lead Bilingual Spanish English jobs at Jpmorgan in United States, Indianapolis
JPMorgan Ops Business Operations Analyst United States, Indiana, Indianapolis
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DESCRIPTION:
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Finance, Business Administration, Information Technology, Information Systems, Cybersecurity, Data Management, Data Analytics, or related field of study plus 7 years of experience in the job offered or as Tech Audit Manager, Assistant Vice President - Technology Auditor, Associate - Senior Technology Auditor, Associate - Risk & Controls, Team Lead - Identity and Access Administration, or related occupation.
Skills Required: This position requires seven (7) years of experience with the following: planning and leading technology audit coverage, including both integrated and technology general control reviews; assessing IT General Controls, including system development practices, management of production events and incidents, technology resiliency, data protection, technology access controls, data management (including data use, storage, retention, and purging), and overall technology governance processes; evaluating Application Controls, including system functionality, completeness and accuracy of system interfaces through both batch and real-time processing, and business use of data models; documenting the designs of tested controls, the independent testing approach, and the operating effectiveness of the controls tested; conveying status updates and observations to key stakeholders, including Senior Management; evaluating and determining the adequacy of tested controls, and assessing the probability and impact of control weaknesses by considering the risk to the business and technology in an integrated manner; guiding staff on engagement for controls in scope, performing quality reviews of work performed, and providing constructive feedback to ensure audit workpapers meet department quality standards.
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JPMorgan Part Time Associate Banker Indianapolis Bilingual United States, Indiana, Indianapolis
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Bilingual English and Spanish required
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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JPMorgan Part Time Hours Associate Banker Mitthoeffer Branch Indianap... United States, Indiana, Indianapolis
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
These jobs might be a good fit
JPMorgan Ops Business Operations Manager United States, Indiana, Indianapolis
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DESCRIPTION:
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Information Technology, Computer Science, Computer Engineering, or related field of study plus five (5) years of experience in the job offered or as Product Manager/Owner, Business Analyst, Application Developer, Database Developer, Systems Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field of study plus seven (7) years of experience in the job offered or as Product Manager/Owner, Business Analyst, Application Developer, Database Developer, Systems Engineer, or related occupation.
Skills Required: This position requires five (5) years of experience with the following: Performing data manipulation and data structuring using SQL; Generating reports to measure the performance of SLAs using Excel; Performing statistical analysis using Python and Pandas on multivariate datasets to measure the performance of API services; Writing user stories to define the product backlog using Jira; Creating filters and dashboards on Jira to assess the health of product backlogs; Managing product backlogs using MoSCoW, Cost of delay, Weighted Shortest Job First, Stack Ranking and RICE prioritization; Defining sprint goals for quarterly deliverables. This position requires three (3) years of experience with the following: Evaluating and assessing Privileged Access Management solutions using CyberArk Enterprise Password Vault v 9.xx or newer; Designing and developing workflows using Lucid and Visio; Designing and developing IAM services for managing passwords and secrets for large scale enterprise onboarding. This position requires two (2) years of experience with the following: Designing and developing Risk and Control journeys using ARIS for IAM services; Planning product increments using Jira Align; Defining the quarterly book of work, strategy, objectives and key results for an API product. This position requires one (1) year of experience with the following: Designing and developing Python scripts to automate the creation of Excel reports.
Job Location: 575 Washington Blvd., Jersey City, NJ 07310.
Full-Time. Salary: $155,500 - $187,500 per year.
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JPMorgan Branch Operations Lead - Rockville Rd Indianapolis United States, Indiana, Indianapolis
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We are currently hiring a transactional lawyer to join the Legal Support Team. The responsibilities include:
- Drafting, reviewing and negotiating a variety of corporate documents with clients, including non-disclosure agreements, non-reliance letters, and joinder agreements;
- Conduct legal research and analyze laws and requirements and
- Engage in other special projects, as needed.
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JPMorgan Branch Operations Lead Bilingual Spanish English United States, Indiana, Indianapolis
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A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.
- Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
- Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
- Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
- Introduces customers to the branch team who will build relationships and assist with specialized financial needs
- Makes customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
- Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
- High school degree, GED, or foreign equivalent
- Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
- Availability to work Branch hours including weekends and some evenings
- Bilingual Spanish and English Fluency
- Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
- Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
- Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
- Some College level or military equivalent or 2+ years of branch banking experience
- Successful completion of the Branch Operations Lead training program is a pre-requisite to be considered active in Branch Operations Lead role
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JPMorgan Branch Manager - Indy Southwest Market Indianapolis United States, Indiana, Indianapolis
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- Acts as the standard bearer of Chase and creates a world-class customer experience
- Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
- Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
- Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
- Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
- Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
- Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
- Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
- Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
- Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
- Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
- Ability to work branch hours including weekends and evenings
- High school degree, GED, or foreign equivalent
- College degree or military equivalent
- 2+ years of management, Retail Banking experience or equivalent Chase leadership experience
- Strong desire and ability to influence, educate, and connect team, partners and customers to technology
- Ability to adapt quickly to a changing environment and be a strong decision maker
- Successful completion of the Branch Manager training program is a pre-requisite to be considered active in Branch Manager role
- Ability to travel as required for in-person training and meetings; travel may include out of state
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DESCRIPTION:
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Finance, Business Administration, Information Technology, Information Systems, Cybersecurity, Data Management, Data Analytics, or related field of study plus 7 years of experience in the job offered or as Tech Audit Manager, Assistant Vice President - Technology Auditor, Associate - Senior Technology Auditor, Associate - Risk & Controls, Team Lead - Identity and Access Administration, or related occupation.
Skills Required: This position requires seven (7) years of experience with the following: planning and leading technology audit coverage, including both integrated and technology general control reviews; assessing IT General Controls, including system development practices, management of production events and incidents, technology resiliency, data protection, technology access controls, data management (including data use, storage, retention, and purging), and overall technology governance processes; evaluating Application Controls, including system functionality, completeness and accuracy of system interfaces through both batch and real-time processing, and business use of data models; documenting the designs of tested controls, the independent testing approach, and the operating effectiveness of the controls tested; conveying status updates and observations to key stakeholders, including Senior Management; evaluating and determining the adequacy of tested controls, and assessing the probability and impact of control weaknesses by considering the risk to the business and technology in an integrated manner; guiding staff on engagement for controls in scope, performing quality reviews of work performed, and providing constructive feedback to ensure audit workpapers meet department quality standards.
These jobs might be a good fit
