Technology Support Sr Specialist jobs at Jpmorgan in United States, Houston
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Houston
34 jobs found
04.01.2025
JPM
JPMorgan Technology Support III - Incident Management United States, Texas, Houston
Partner with technology owners and subject matter experts (SME's) to drive toward a permanent resolution and ultimately driving down recurrence. Analyzes incident, problem, and change data, working logically to identify...
Own and drive incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents. Establishing strong command and...
Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations. Assist in the improvement of operational stability and availability through participation in problem management....
Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures. Assist in the timely delivery of technology support...
Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Partner with technology owners and subject matter experts (SME's) to drive toward a permanent resolution and ultimately driving down recurrence. Analyzes incident, problem, and change data, working logically to identify...
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