Expoint – all jobs in one place
The point where experts and best companies meet

Technology Support Specialist jobs at Jpmorgan in United States, Aurora

Discover your perfect match with Expoint. Search for job opportunities as a Technology Support Specialist in United States, Aurora and join the network of leading companies in the high tech industry, like Jpmorgan. Sign up now and find your dream job with Expoint
Company (1)
Job type
Job categories
Job title (1)
United States
State
Aurora
2 jobs found
22.06.2025
JPM

JPMorgan Technology Support Specialist United States, Illinois, Aurora

Limitless High-tech career opportunities - Expoint
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures. Utilizes established problem-solving techniques and diagnostic tools to...
Description:

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.

Job responsibilities

  • Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
  • Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
  • Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
  • Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions

Required qualifications, capabilities, and skills

  • Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
  • Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
  • Baseline knowledge of typical technology operational issues

Preferred qualifications, capabilities, and skills

  • Familiarity with troubleshooting techniques for hardware, software, and technology systems
  • Capability to document issues, procedures, and root cause analysis
  • Ability to balance tasks while documenting outcomes
Show more
13.04.2025
JPM

JPMorgan Technology Support Specialist United States, Illinois, Aurora

Limitless High-tech career opportunities - Expoint
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures. Utilizes established problem-solving techniques and diagnostic tools to...
Description:

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.

Job responsibilities

  • Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
  • Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
  • Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
  • Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions

Required qualifications, capabilities, and skills

  • Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
  • Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
  • Baseline knowledge of typical technology operational issues

Preferred qualifications, capabilities, and skills

  • Familiarity with troubleshooting techniques for hardware, software, and technology systems
  • Capability to document issues, procedures, and root cause analysis
  • Ability to balance tasks while documenting outcomes
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures. Utilizes established problem-solving techniques and diagnostic tools to...
Description:

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.

Job responsibilities

  • Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
  • Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
  • Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
  • Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions

Required qualifications, capabilities, and skills

  • Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
  • Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
  • Baseline knowledge of typical technology operational issues

Preferred qualifications, capabilities, and skills

  • Familiarity with troubleshooting techniques for hardware, software, and technology systems
  • Capability to document issues, procedures, and root cause analysis
  • Ability to balance tasks while documenting outcomes
Show more
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Technology Support Specialist opportunities at Jpmorgan in United States, Aurora. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.