Wholesale Kyc Operations Policy Program – jobs at Jpmorgan in United Kingdom

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the EMEA Commercial & Investment Bank (CIB) Payments Technology Controls team, you will influence the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for influencing innovative solutions, while simultaneously effectively reporting on resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Build comprehensive knowledge and understanding of Global Technology Significant and Payments Strategic projects impacting the EMEA region. Influence outcomes with regulatory impact and reporting.
• Identify and highlight risks, proactively escalating potential roadblocks to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to understand program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Build a good understanding of the regulatory landscape feeding into control forums, regulatory attestations, and incident reporting.

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency to enable on-demand access to shared pools of applications and services.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Good understanding of the banking regulatory landscape in the EMEA region.

The role will cover a wide range of Leveraged (both Private Equity-owned and Corporate) and Investment Grade clients in the Consumer, Healthcare and Retail sectors.

As a Wholesale Credit Risk EMEA – Consumer, Healthcare, Retail – Vice President in the Commercial & Investment Bank team, you will play a crucial role in negotiating and developing recommendations for new transaction approvals across a variety of products, including secured and unsecured loans, derivatives, trade, and treasury products. You will lead due diligence and credit analysis to assess the creditworthiness of counterparties, making recommendations on appropriate structures, risk appetite, and grading. Your role will involve structuring and documentation negotiations, as well as ongoing credit risk portfolio management. You will also be committed to personal development and fostering team knowledge by coaching and training members of the Analyst and Associate community. Your ability to balance a commercial mindset with a sound risk and controls attitude will be key to managing the Firm’s balance sheet effectively.

Job responsibilities

• Negotiate and develop recommendations for new transaction approvals across various products.
• Lead due diligence and credit analysis to assess counterparty creditworthiness.
• Make recommendations on appropriate structure, risk appetite, and grading.
• Lead structuring and documentation negotiations for Investment Grade or Leveraged facilities.
• Commit to personal development and foster team knowledge through coaching and training.
• Manage ongoing credit risk portfolio, including monitoring credit ratings, sector trends, and client performance.
• Balance a commercial and solution-driven mindset with a sound risk and controls attitude.
• Develop close working relationships with senior stakeholders within the Commercial & Investment Bank.
• Understand and apply J.P. Morgan’s Risk management policies in interactions with stakeholders, including Regulators and Auditors.

Required qualifications, capabilities, and skills

• Sound credit skills and judgment, with a proactive and flexible approach to coordinating and leading credit processes.
• Good interpersonal and communication skills, with the ability to establish credibility and trust with internal business and risk stakeholders.
• Working knowledge of transaction structures, documentation, and banking products sufficient to lead the execution of new deals and portfolio workstreams.
• Experience in Sponsor deal financings
• Ability to be a self-starter while working effectively in a team environment.
• Significant of experience in a comparable environment.

Preferred qualifications, capabilities, and skills

• Previous experience leading loan documentation negotiations and core corporate derivative documentation is recommended (Investment Grade, Leverage Finance, Sponsor LBO).
• Experience in Consumer, Healthcare & Retail industries is valuable but not required

Program Delivery Manager / Investments – Nutmeg

Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing.

The Role:

As a key member of the Program Delivery Management team, you will be instrumental in delivering Nutmeg’s most significant and strategic projects. Your responsibilities will include overseeing large-scale initiatives such as new product launches, product enhancements, integrations with our B2B partners, and international expansion.

In this role, you will be accountable for developing and maintaining comprehensive project plans, defining and tracking milestones, decisions, risks, and issues, and ensuring robust governance throughout the project lifecycle. You will also manage effective communication among stakeholders, including third parties, to ensure alignment and transparency.

Responsibilities:

• Lead and facilitate the delivery of complex projects on Nutmeg’s roadmap, guiding initiatives from initial conception through to successful implementation and launch.
• Develop, manage, and clearly communicate comprehensive plans that capture key delivery milestones, decisions, risks, and issues. This includes monitoring progress across Product, Engineering, Operations, Customer Experience, and other functional teams, while ensuring all activities comply with Control and Compliance standards.
• Ensure initiatives are executed within the agreed scope, delivered on schedule, and remain within budget, consistently building a reputation for trustworthiness and reliability.
• Provide structure, direction, and pragmatic guidance throughout the project lifecycle, helping teams maintain focus on critical priorities and objectives.
• Foster strong, collaborative relationships across internal functions and with external partners, promoting teamwork and effective communication.
• Work closely with colleagues to define, refine, and continuously enhance our program delivery processes and protocols.

Required competencies:

• Extensive experience managing diverse and innovative programs in the financial sector, consistently delivering impactful results.
• Demonstrated ability to lead all stages of the product lifecycle, including discovery, ideation, strategic development, requirements definition, and value management.
• Experience with software delivery best practices, working with technical product requirements and mapping of dependencies, design of minimum viable products, working with multi-country requirements.
• Significant hands-on experience working in agile environments, utilizing tools such as JIRA and Confluence.
• Solid practical understanding of additional delivery methodologies, including Waterfall.
• Adaptable and professional communicator, skilled at presenting to senior executives and engaging stakeholders at all levels.
• Open and transparent in managing work and program progress, ensuring diverse stakeholders are kept informed through well-designed governance and regular updates.
• Pragmatic, delivery-focused mindset with the ability to bring structure, clarity, and a bias for action to complex initiatives.
• Comfortable operating in fast-paced, ambiguous environments, maintaining composure and focus under pressure.
• Effective facilitator, adept at managing and resolving conflicts, and able to influence and motivate others without direct authority.
• Experience in change management, including impact assessment, defining success metrics, stakeholder engagement, and supporting training to ensure program adoption and success.
• Experience in building wealth management products, with familiarity across the end-to-end lifecycle of brokerage and mutual funds considered a strong advantage.

Start your career in technology and earn your degree in Digital and Technology Solutions on this four year program. You will learn in a hands-on environment what it’s like to be part of a team working with and developing new cutting edge technologies.

We offer an environment of support and personal investment where you’re given the opportunity to develop your career alongside your personal and technical skills.

Job responsibilities

• Working on enhancements and upgrades to existing software and developing new applications as part of an agile team.
• Reviewing code and testing applications.
• Participating in team projects, making a contribution to our business while applying the knowledge that you’re learning in the classroom.

Required qualifications, capabilities, and skills

• Meeting the eligibility criteria for Apprenticeship Levy Funding.
• A minimum of BBB grades (or equivalent) at A-Level or other qualification (B grade or higher), with one mathematics, computing, or IT-based subject required.
• GCSEs or equivalent qualifications in English (5 or above) and Mathematics (6 or above).
• Strong analytical skills.
• Excellent problem-solving skills.
• A continuous learning mindset.

Preferred qualifications, capabilities, and skills

• Passion for technology within financial services and a drive to learn new skills.

We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

To begin the application process, you will be asked to enter your email address. This email will be used to create and maintain your profile, so please ensure it is one you will have long-term access to.

Once you have submitted your application, we will review it to assess your eligibility. If you advance to the next stage, you will receive an email invitation to participate in an online Super Day.The online Super Day will happen within last two weeks of October or at the beginning of November.

If successful after Assessment Centre the final recruitment step is an in person Assessment Evening.
The in person Assessment Evening will happen within last two weeks of November or at the beginning of December.

Please be aware that due to the high volume of applications, the recruitment process may take several months. We will keep you informed of your application status as decisions are made.

As a Talent Program Lead in the Client Onboarding & Service Solution Center, you will lead our best-in-class Customer Service Apprenticeship program, delivering future talent into a customer-focused organization. You will partner with internal and external stakeholders, support apprentices throughout their journey, and drive people-related objectives across the global Client Onboarding & Service Solution Center. You will help us build strong relationships with schools, colleges, and industry forums, ensuring an inclusive and impactful talent pipeline.

Job Responsibilities:

• Partner with the Emerging Talent team to lead a two-year Customer Service Apprenticeship program focused on customer service and French bilingual capabilities.
• Ensure an exceptional candidate experience throughout the application and assessment process.
• Maintain strong relationships with campus and experienced recruiting teams to leverage best practices.
• Build relationships with local schools and colleges, especially those with French language skills, and represent the firm at events.
• Execute all safeguarding requirements for the employment of minors.
• Provide oversight, mentorship, and support for individual apprentices during their program.
• Lead people-related program opportunities within the global COS Solution Center, including managing industry relationships.
• Partner with regional stakeholder groups to provide business and talent program information in wider forums and materials.
• Own the monthly Business Unit Review and contribute to reporting and communications.

• Previous program management experience.
• Business recruiting experience with a strong focus on candidate experience and diversity.
• High standards and attention to detail, with strong planning, organization, and time management skills.
• Consultative and decisive partner to clients; excellent relationship management skills.
• Excellent verbal and written communication skills, comfortable presenting to large groups.
• Passion for working with and assessing school and college students.
• Ability to work with large data sets to identify trends and provide regular reporting to senior stakeholders.

• Ability to perform data analyses and visualizations using tools such as MS Excel, Alteryx, or Tableau.
• Previous experience with talent programs or business management activities.

Start your career in technology and earn your degree in BSc Software Development on this four year program. You will learn in a hands-on environment what it’s like to be part of a team working with and developing new cutting edge technologies.

As a Software Development Apprentice in Glasgow, you will acquire underpinning knowledge and understanding of software development via a blended online learning and on-campus delivery mode with core IT competencies being developed through an integrated work based learning curriculum. The on-campus delivery will allow you to hone your programming and software engineering skills with support from experienced academics and professionals.

We offer an environment of support and personal investment where you’re given the opportunity to develop your career alongside your personal and technical skills.

Job responsibilities

• Working on enhancements and upgrades to existing software and developing new applications as part of an agile team.
• Reviewing code and testing applications.
• Participating in team projects, making a contribution to our business while applying the knowledge that you’re learning in the classroom.

Required qualifications, capabilities, and skills

• Meeting the eligibility criteria for Apprenticeship Levy Funding.
• A minimum of BBBB grades (or equivalent), including Maths or Computer Science or Physics, at Scottish Higher level (or equivalent).
• Strong analytical skills.
• Excellent problem-solving skills.
• A continuous learning mindset.

Preferred qualifications, capabilities, and skills

• Passion for technology within financial services and a drive to learn new skills.

We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

To begin the application process, you will be asked to enter your email address. This email will be used to create and maintain your profile, so please ensure it is one you will have long-term access to.

Once you have submitted your application, we will review it to assess your eligibility. If you advance to the next stage, you will receive an email invitation to participate in an online Super Day.The online Super Day will happen within last two weeks of October or at the beginning of November.

If successful after Assessment Centre the final recruitment step is an in person Assessment Evening.
The in person Assessment Evening will happen within last two weeks of November or at the beginning of December.

Please be aware that due to the high volume of applications, the recruitment process may take several months. We will keep you informed of your application status as decisions are made.