Technical Writer Sa Payments Products jobs at Jpmorgan in United Kingdom

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the EMEA Commercial & Investment Bank (CIB) Payments Technology Controls team, you will influence the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for influencing innovative solutions, while simultaneously effectively reporting on resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Build comprehensive knowledge and understanding of Global Technology Significant and Payments Strategic projects impacting the EMEA region. Influence outcomes with regulatory impact and reporting.
• Identify and highlight risks, proactively escalating potential roadblocks to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to understand program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Build a good understanding of the regulatory landscape feeding into control forums, regulatory attestations, and incident reporting.

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency to enable on-demand access to shared pools of applications and services.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Good understanding of the banking regulatory landscape in the EMEA region.

As a Client Technical Onboarding Vice President within the Commercial & Investment Bank, you will be responsible for the overall client experience and project management of technical commercial product implementations. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase.

Job responsibilities

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Scope client requests and translate business requirements into detailed technical specifications for treasury services
• Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations
• Own the product implementation and training experience for your assigned clients
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository
• Demonstrate creative problem solving and judgement and be empowered to escalate when necessary

Required qualifications, capabilities, and skills

• Applicable experience and a passion for delivering a consistent, stellar client and partner experience
• Technical project management experience or experience with complex treasury implementations and comfort in a fast paced, dynamic client-facing environment
• Ability to clearly communicate, partner, and influence others to a common goal
• Exhibit adherence to policy and procedures and meet or exceed established SLA
• Comfort in using technology such as WebEx, Zoom, and other collaboration tools for enhanced client discussions
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Strategic thinking with the ability to adapt to change
• Microsoft Office Suite experience and project Management, Payments and Receivables experience
• Technical Consulting or business analysis experience in the Enterprise Resource Planning (ERP), systems integration or Application Programming Interface (API) space
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree
• Passion for learning new operating models, technologies, and industry trends
• Technical client consulting experience to support technical roles
• PMP or other Project Management Certifications

Job responsibilities

• Collaborate with industry experts to develop investment solutions for our corporate, government, not-for-profit and clients worldwide
• Work with client portfolio managers, traders, research analysts, marketers and client advisors to understand and execute investments strategies
• Help build our clients’ futures while developing your own expertise in a dynamic team environment

Required qualifications, capabilities, and skills

• Expected graduation date of December 2025 to June 2026
• Excellent verbal and written communication skills
• Confidence and initiative to take on responsibility and manage your own projects.
• A strong interest in finance and asset management is essential
• Good level of numeracy is required
• Analytical and quantitative skills, flexibility, teamwork, excellent attention to detail
• Ability to handle pressure and enjoy a collaborative environment.
• A well-rounded academic background is important

Preferred qualifications, capabilities, and skills

• A United Kingdom 2:1 Bachelor’s degree (or equivalent) in your undergraduate studies is preferred

APPLICATION DEADLINE:

2 November, 2025

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible. Beyond the required qualifications, what we’re most interested in are the things that make you, you: the personal qualities, outside interests and achievements beyond academia that demonstrate the kind of person you are and the difference you could bring to the team.

• To start the application, you will be prompted to enter your email address. Your email address will be used to create and maintain your profile so make sure it is one you will have long term access to. Do not use an email address with “.edu” extension as doing so could result in delays receiving updates regarding your candidacy.
• After you confirm your application, we will review it to figure out whether you meet certain required qualifications.
• If you are advanced to the next step of the process, you’ll receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
• HireVue is required, and your application will not be considered for further review until you have completed it. We strongly encourage that you apply and complete the required elements as soon as possible, since programs will close as positions are filled.

What to expect

As a Global Payments Analyst in the Global Payments Program, you will gain hands-on experience in the innovative landscape of global payments, learning what it takes to "make money move" and promote innovation across financial technology. You will work with 100,000+ clients in 150+ countries, identifying opportunities to leverage emerging technologies and creating innovative ideas to transform the Payments landscape.

Job Responsibilities

• Beginning to learn how we work with 100,000+ clients in 150+ countries to support cash management needs and technology-based payment solutions
• Identifying opportunities to leverage emerging technologies to meet client needs
• Gaining exposure to product and client coverage teams
• Being part of creating innovative ideas to transform the Payments landscape
• Working under the guidance of mentors and a supportive team
• Networking with industry leaders, accessing best-in-class training and learning how all our businesses work together to provide excellent customer service
• Have initiative and the vision to come up with strategies and plans, then this is the role for you.

Required qualifications, capabilities and skills

• A keen interest in global financial markets, as well as exceptional investigative and quantitative skills, flexibility and attention to detail.
• Exceptional analytical, research, project management, and communication skills
• Capability to multi-task, solve problems and work under pressure
• Flexibility with an energetic and confident approach, and the ability to thrive in a fast-paced, collaborative environment
• Excellent written and oral communication skills in English, with the ability to prepare and deliver clear and concise reports and opinions.
• Have working knowledge of Microsoft packages (Excel, Word and PowerPoint
• We accept applications from all degree disciplines as we respect and admire diversity of thought, but it is useful to enjoy numerical workwith familiarity of business fundamentals.
• Graduation date of April 2027 – August 2027

Preferred qualifications

• Demonstrable personal qualities, outside interests and achievements beyond academia that showcase the kind of person you are and the difference you could bring to the team.

2nd November 2025

The Assessment Centre process contains interviews and instructions of which will be sent to you before the Assessment Centre. You can expect a lead time of about four weeks between completing your HireVue and finding out if you have been invited to an Assessment Centre.

Payments Implementation Manager - Senior Associate

As aPayments Implementation Manager - Senior Associatewithin the Global Corporate Bank, you will oversee the onboarding and setup of core cash management services for our global clients. You will manage the entire implementation process, including client kickoff, project scoping, documentation, service setup, testing, go-live, and transition to Client Services. Your role involves collaborating effectively with KYC, Sales, Product, Client Service, and various internal functional partners to ensure seamless service delivery and a high-quality client experience.

Job responsibilities:

• Implement global Cash Management solutions, of varying size and complexity, primarily in EMEA
• Project manage multiple deals /projects concurrently by being the central point to both internal and external customers
• Partner closely with Sales, Product, Client Service, Operations and other internal partners to ensure a successful project delivery and client experience
• Develop project plans as agreed for each deal incorporating the methodology used within the Project Management Team. Provide guidance to the client with respect to the tasks and their role within the plan.
• Attend and host regular client meetings/calls to review the project against the plan.
• Work with internal and external parties to deliver the solution within the minimum time frames.
• Provide accurate and timely implementation statuses and escalate issues that impact the client experience or put the target date at risk.
• Provide support to team colleagues as required.
• Identify and communicate process gaps and improvements opportunities; express willingness to own improvement initiatives; be recognized by partners as a process expert with ability to drive improvements
• Adhere to all JPMorgan Chase department policy and procedures
• Attend meetings and training as required to continue development and product knowledge

Required qualifications, capabilities, and skills:

• Experience working with corporate and/or financial institutions clients with strong client servicing skills.
• Strong verbal, written, and interpersonal communication skills.
• Project management skills required. Proven capability of applying project management methodology to develop an implementation plan and execute deliverables.
• Excellent time management and prioritization skills in a high-pressure, competing-priority work environment.
• Ability to work in a team environment and partner with colleagues. Strong interactive personal and communication skills and ability to influence others for positive results.
• Effective issue resolution and escalation skills.
• Excellent English written & verbal communication ability.

Job Summary:

Whole Loan Trading role focuses on:

• Managing (hedging, performance analysis and day to day monitoring) of existing portfolios working with the number of internal (product control, market risk, middle office, QR, etc.) and external (originators, servicers, external service providers) stakeholders by developing models, controlling, and enhancing the daily workflow and participating in the exit of the portfolios via securitisation; analysis of the ongoing profitability of each individual product and customer
• New product and client analysis providing model assessment of the potential profitability of the product by analysing prepayment and default scenarios as well as historical performance of the underlying assets; development of securitisation models using both Excel as well as external modelling systems (Intex)
• Competitive and market analysis identifying trends in the market versus JPM pricing for existing and prospective products

Job Responsibilities:

• Detailed quantitative and analytical analysis and cash flow modelling, including ROE analysis
• Review and refinement of processes, policies, and procedures.Identify and implement improvements to enhance the efficiency of the business
• Analyze data, identifying trends, and resolving issues to improve performance
• Contribute to business growth through portfolio acquisitions for existing and new products
• Support Business development initiatives to explore new counterparty relationships, new ways of doing business, new asset types, new geographic markets and new legal structures
• Liaising with Syndicate team and internal salesforce, who are tasked with identifying institutional investors interested to purchase the bonds/loans created by the SPG Originations team - both in Europe and globally

Required qualifications, capabilities, and skills:

• Understanding of how receivable portfolios perform including key risks and drivers of performance. Knowledge of the financial industry and debt capital markets, including clear understanding of technical concepts
• Strong data and analytical and problem-solving skills. Proficiency in data analytical tools (Excel, Alteryx) and familiarity with Intex. Ability to build the cashflow and securitization models for consumer assets
• Ability to build rapport and maintain relationships with servicers and internal stakeholders.
• Ability to communicate clearly, concisely and thoughtfully with internal and external stakeholders including Senior Management, Investment Committee, Middle Office and internal control functions including LOB Legal, LOB compliance, Principal Risk etc.
• Exceptional work ethic, as well as the ability to work under pressure to tight deadlines, whilst maintaining excellent attention to detail
• Ability to identify, assess, and mitigate risks including experience of risk management tools and systems
• Ability to propose solutions to identify and improve controls.

As an Advisor Analyst Trainee in Global Private Bank, you will work with a team of bankers, investment specialists, wealth advisors, and lending specialists. The program begins with a five-week immersive global training program, in which you will join Incoming Analysts from around the world to learn more about the firm and how we do business, build technical and professional skills, hear from senior executives and build global networks. For the entirety of the Advisor Training Program, you'll have ongoing formal and informal training opportunities, as well as continued opportunities for development, engagement, and the opportunity to participate in program initiatives. You'll have what you need to succeed – from training and mentorship from senior executives to projects that engage all your skills. You'll be encouraged to network across the firm and discover all our opportunities as you consider your next career move. After the program, many full-time Analysts are promoted to Associates and build long-lasting careers with us.

Job responsibilities

• Work with our team of advisors and specialists to bring in new clients and to serve existing ones
• Deliver highly customized and comprehensive solutions to help protect, manage and grow wealth
• Understand our clients’ unique needs and tailor your approach to exceed expectations requiring work across teams and the firm to provide first-class service

Required qualifications, capabilities, and skills

• An expected graduation date between December 2025 to June 2026
• Highly driven person who enjoys working in teams to develop complex solutions
• Exceptional interpersonal, communication, logical thinking and problem-solving skills
• Excellent organizational skills and ability to multitask
• Genuine interest in financial markets and macro-level economic trends
• Desire to ultimately work with external clients in a relationship building and sales capacity
• Ability to thrive in a fast-paced, collaborative environment
• Highly inquisitive, focused and considerate
• Good judgment and discretion when working with confidential information

Preferred qualifications, capabilities and skills

• A second EU language is preferable but not essential.

2 November, 2025

For more than 200 years, we have been working with innovators, entrepreneurs, industry leaders and their families to help them achieve their unique ambitions, secure their legacies and make a difference in the world. That means providing meaningful, tailored advice now and across generations. The Private Bank helps clients plan, invest, borrow and bank to create the life and legacy they envision. Our advisors help clients achieve their financial goals by delivering the right solutions and services across our industry leading investments, credit, banking and Trust & Estates practices. This individualized attention supports our clients' unique goals and helps build, preserve and manage their wealth over time.

See the Asset & Wealth Management CEO Letter .

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible.

• To start the application, you will be prompted to enter your email address. Your email address will be used to create and maintain your profile so make sure it is one you will have long term access to. Do not use an email address with “.edu” extension as doing so could result in delays receiving updates regarding your candidacy.
• After you confirm your application, we will review it to figure out whether you meet certain required qualifications.
• If you are advanced to the next step of the process, you’ll receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
• HireVue is required, and your application will not be considered for further review until you have completed it. We strongly encourage that you apply and complete the required elements as soon as possible, since programs will close as positions are filled.