Fraud Customer Protection Investigator jobs at Jpmorgan in United Kingdom
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JPM
JPMorgan Customer Services Specialist - Nutmeg United Kingdom, Scotland
Acts as the first point of contact for Nutmeg customers, providing exceptional customer service and knowledge on the products and services that will support customers in their financial journey. Communicates...
Builds and Leads a high performing business operations function, delivering optimised service experience. Has the ability to operate effectively in a virtual team working environment using empowerment to create a...
Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align...
Profiling work alerts that identify potential high-risk fraud and scam activity through FPS and card transactions. Supporting scam victims with a focus on education and aftercare. Conducting robust and independent...
Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and...
Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align...
Drives product adoption, expansion, and retention activities to maintain a healthy customer base. Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key...
Acts as the first point of contact for Nutmeg customers, providing exceptional customer service and knowledge on the products and services that will support customers in their financial journey. Communicates...
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