Infrastructure Platforms International Apac Risk & Control Lead jobs at Jpmorgan in Singapore

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

Job responsibilities

• Lead transformation projects to improve business review processes and align workforce strategy with investment goals
• Ensure consistent management of the book of work to optimize resources and improve operations
• Collaborate with key stakeholders to develop and implement new features that drive growth and efficiency
• Prepare management materials to support business decisions and Portfolio governance
• Analyse data, report business metrics, and provide insights to influence business strategy
• Build and maintain relationships with leadership, partners, and stakeholders

Required qualifications, capabilities, and skills

• Significant experience at leveraging strong communication, analysis, and project management skills in a fast-paced environment
• Ability to influence cross-functional teams with strong critical thinking and problem-solving skills
• Organized and proactive with excellent communication skills, able to build relationships and interact with senior management
• Excel data analysis skills (pivot tables, charting, calculations) & PowerPoint
• Knwoledge and experience on SharePoint for collaboration and document management

Preferred qualifications, capabilities, and skills

• PMO, Project Management or Business Management experience

Step into a pivotal role as a Technical Implementation Manager, where you'll lead the charge in onboarding our clients with state-of-the-art payment and cash management solutions. Our dynamic team is dedicated to pushing the boundaries of innovation, ensuring seamless integration and exceptional client experiences

As a Client Technical Onboarding Vice President in Payments, you will be responsible for leading the technical implementation of payment solutions for both corporate and financial institutional clients. You'll collaborate closely with our Product, Digital Channels, Sales, and Implementation teams to facilitate client onboarding across various JP Morgan payment channels, leveraging Host-to-Host, SWIFTnet FileAct, and API technologies. Be at the forefront of our initiatives to attract new clients and deliver seamless, end-to-end implementations that optimize their payment and cash management processes.

Job responsibilities

• Lead the technical implementation of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones

• Conduct in-depth technical scoping meetings with corporate clients to understand their current systems and future need, ensuring alignment with JP Morgan channels and industry standards

• Draft and present comprehensive SOWs, clearly outlining project deliverables, and timelines

• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements

• Serve as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes

• Collaborate with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation

• Contribute to the ongoing development of payment solutions by providing feedback, and insight to Product teams.

Required qualifications, capabilities, and skills

• Strong project management skills

• Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions

• Excellent knowledge of Cash Management solutions and Treasury services

• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

• Experience working in client-facing role, with a demonstrated ability to build relationships and support clients

• Track record of driving results by taking initiative

• A collaborative team player who can work cross-functionally with Product, Sales and Technology teams

As an Analyst within the WKO Markets Middle Office team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also be required to involve leveraging AI to enhance the KYC process.

Job Responsibilities

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources (not limited to company registries) and client documentation, seeking additional confirmation or approvals as needed.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow across the groups.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements, leveraging AI, and provide guidance on key process and technology initiatives to the business.
  

Required qualifications, capabilities, and skills

• Diploma or equivalent.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficient in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience in adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.
  

Preferred qualifications, capabilities, and skills

• Experience with KYC in Corporate and Institutional Banking is preferred.
• Experience in KYC/Onboarding functions within the banking industry preferred.
• Proficiency in Mandarin language is an added advantage to review and translate documents from China.
• Knowledge of other Asian languages will be a plus.

Job Description

Job responsibilities:

• Understand requirements, solve technical problems, propose complete solutions

• Design, develop and test software following standard SDLC

• Support PMs, BAs and management as technical SME

• Define and implement non-functional requirements

• Help team identify improvements to make to our systems and processes

Required qualifications, capabilities and skills:

• Understand Core Java and/or C++, Spring, Design pattern, Unit Testing, Threading and Messaging

• Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills

• Understand Multi-Threading, Realtime system implementation

• Understand Low-Latency event-driven systems

• Understand Design Patterns and Software Architectures

• Understand Fundamental computer science principles including operation system, network, data structure and algorithm

• Energetic, motivated, and determined

Job responsibilities

• Develop and design the architecture for electronic trading systems, ensuring scalability, reliability, and performance to meet trading requirements.
• Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk.
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Maintain detailed documentation of system architecture, configurations, and changes, and provide regular reports on system performance and issues.
• Acts as the escalation point during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses.
• Be responsible for infrastructure engineering in accordance with business requirements.
• Executes work according to compliance standards, risk and security, and business objectives
• Considers upstream/downstream system or technical implications and advises on mitigation actions
• Advises junior engineers and technologists

• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science or equivalent
• Formal Training and certification such as CCNP, CCIE or equivalent and 5+ years of applied experience
• Strong understanding of network architecture, protocols, and technologies (e.g., TCP/IP, multicast, routing, switching).
• Knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Experience in network architecture, systems engineering, or a related field, preferably within the financial services industry.
• Utilize network automation tools and scripting languages (e.g., Python, Ansible) to automate network tasks and configurations.
• Deep technical knowledge across multiple domains including Cloud technologies.
• Design, configure, and manage routing, switching infrastructure including load balancers, to ensure efficient distribution of network traffic.
• Ability to adapt to a fast-paced and dynamic trading environment, with a willingness to learn and implement new technologies.

• Maintain a thorough understanding of basic and advanced concepts in the fields/products/tools of: Network system architecture (processor, ASIC, FPGA, port capabilities, packet forwarding, buffers, etc.); a good knowledge of network routing protocols: Multicast, PIM & IGMP; IP packet analysis using Wireshark; Arista, Cisco, F5 and Fortinet product range

Preferred qualifications, capabilities, and skills

• Exposure to managing budgets
• Familiarity with financial markets, trading platforms, and electronic trading systems.
• Understanding of market data feeds and exchange connectivity
• Understand deeply network design, implementation, and maintenance, and manage complex network environments to ensure the reliability, performance, and security of the trading infrastructure.
• Configure and manage Cisco routers and switches with proficiency, including knowledge of IOS and NX-OS.
• Demonstrate expertise in Arista's EOS and experience with Arista's low latency switching solutions.
• Comprehend in-depth network protocols such as BGP, FHRP, and multicast.