Data Solutions Operations - Fusion Service Delivery – Analyst jobs at Jpmorgan in Singapore

As a Regional Client Service Account Manager within the Client Servicing team, you will be the primary point of contact for our top-tier clients, ensuring that JPMorgan Chase offers the highest standard of service. You will manage all client service-related tasks with efficiency and quality, providing comprehensive account management and escalation support. Additionally, you will leverage AI and technical skills to enhance banking services and drive operational efficiencies and will collaborate with cross-functional teams to drive efficiency, leverage technology, and deliver superior client experiences This role provides an opportunity to enhance your career in the Client Servicing space, working closely with our APAC-based clients and their Regional Treasury Centers located in Singapore.

Job Responsibilities

• Act as the primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products
• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations
• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.
• Document and maintain a comprehensive inventory of clients’ business activities with the bank
• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements
• Provide client education and training on the bank’s operational process and product functionalities
• Utilize AI and technical skills to analyze data, identify trends, and support decision-making
• Collaborate with internal teams to optimize processes and implement innovative solutions

Required qualifications, skills and capabilities

• Bachelor’s Degree or equivalent
• At least 4-year experience in Product, Client Service, Operations, Project Management or Implementation roles within the banking industry.
• Ability to work well within tight deadlines and good time management skills are required
• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage stakeholder relationships
• Strong analytical skills with the ability to interpret complex data and provide actionable insights

Preferred qualifications, skills and capabilities

• A strong understanding of the cash management business, products, and operational procedures
• Proficiency in AI technologies and technical tools relevant to transaction banking
• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
• Experience in Payments, Treasury Services, or cash management

Step into a pivotal role as a Technical Implementation Manager, where you'll lead the charge in onboarding our clients with state-of-the-art payment and cash management solutions. Our dynamic team is dedicated to pushing the boundaries of innovation, ensuring seamless integration and exceptional client experiences

As a Client Technical Onboarding Vice President in Payments, you will be responsible for leading the technical implementation of payment solutions for both corporate and financial institutional clients. You'll collaborate closely with our Product, Digital Channels, Sales, and Implementation teams to facilitate client onboarding across various JP Morgan payment channels, leveraging Host-to-Host, SWIFTnet FileAct, and API technologies. Be at the forefront of our initiatives to attract new clients and deliver seamless, end-to-end implementations that optimize their payment and cash management processes.

Job responsibilities

• Lead the technical implementation of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones

• Conduct in-depth technical scoping meetings with corporate clients to understand their current systems and future need, ensuring alignment with JP Morgan channels and industry standards

• Draft and present comprehensive SOWs, clearly outlining project deliverables, and timelines

• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements

• Serve as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes

• Collaborate with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation

• Contribute to the ongoing development of payment solutions by providing feedback, and insight to Product teams.

Required qualifications, capabilities, and skills

• Strong project management skills

• Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions

• Excellent knowledge of Cash Management solutions and Treasury services

• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

• Experience working in client-facing role, with a demonstrated ability to build relationships and support clients

• Track record of driving results by taking initiative

• A collaborative team player who can work cross-functionally with Product, Sales and Technology teams

2026 Global Private Bank Advisor Training Program – Full Time Analyst – Singapore

Joining our Advisor Training Program means you will be joining a team committed to building client relationships and making meaningful contributions to our business with customized wealth management solutions. You’ll work with a team of bankers, investment specialists, wealth advisors, and lending specialists. Throughout the program, you'll learn about our business and our clients while building your own expertise. Working here means joining a collaborative, supportive team and we want your diverse perspective to help us innovate the next wave of products and solutions for our clients. You'll have what you need to succeed – from training and mentorship from senior leaders to projects that engage all your skills.

As a Full Time Analyst in the 2026 Global Private Bank Advisor Training Program, you will gain exposure to every facet of wealth management, including investments, lending, banking, and trust and estate planning.

You will work with our team of advisors and specialists to bring in new clients and to serve existing ones and deliver highly customized and comprehensive solutions to help protect, manage, and grow wealth. No client has identical goals, so understanding their unique needs and tailoring our approach to exceed expectations requires work across teams and the firm to provide first-class service. Your program will begin with a five-week immersive induction training, in which you will join Incoming Analysts from around the world to learn more about the firm and how we do business, build technical and professional skills, hear from senior executives, and build global networks. For the entirety of the Advisor Training Program, you'll have ongoing formal and informal training opportunities, as well as continued opportunities for development, engagement, and the opportunity to participate in program initiatives.

You'll be encouraged to network across the firm and discover all our opportunities as you consider your next career move. After the program, many full-time Analysts are promoted to Associates and build long-lasting careers with us.

Job responsibilities

• Develop innovative solutions while working in a fast-paced environment
• Build relationships with a team of bankers, investment specialists, wealth advisors, and lending specialists
• Join a team committed to building client relationships
• Make meaningful contributions to our business with customized wealth management solutions
• Work with a team of bankers, investment specialists, wealth advisors, and lending specialists
• Use your diverse perspective to help us innovate the next wave of products and solutions for our clients

Required qualifications, capabilities, and skills

• Exceptional interpersonal, communication, analytical and problem-solving skills
• Excellent organizational skills and ability to multitask
• Genuine interest in financial markets and macro-level economic trends
• Desire to ultimately work with external clients in a relationship building and sales capacity
• Ability to thrive in a fast-paced, collaborative environment
• Highly inquisitive, focused and pro-active
• Good judgment and discretion when working with confidential information
• Expected graduation date of September 2025 through July 2026 from bachelor's or master's program
• Available to start full-time employment from July 2026 onwards

What we do in the Private Bank

Our advisors help clients achieve their financial goals by delivering the right solutions and services across our industry leading investments, credit, banking and Trust & Estates practices. This individualized attention supports our clients' unique goals and helps build, preserve and manage their wealth over time.

Build long-term client relationships

For more than 200 years, we have been working with innovators, entrepreneurs, industry leaders and their families to help them achieve their unique ambitions, secure their legacies and make a difference in the world. That means providing meaningful, tailored advice now and across generations. The Private Bank helps clients plan, invest, borrow and bank to create the life and legacy they envision.

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible. To start the application, you will be prompted to enter your email address. Your email address will be used to create and maintain your profile so make sure it is one you will have long term access to. Do not use an email address with “.edu” extension as doing so could result in delays receiving updates regarding your candidacy.

After you confirm your application, we will review it to determine whether you meet certain required qualifications.

Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

Reasonable Adjustments

J.P. Morgan is an inclusive employer of choice. If you require any adjustments to enable you to perform the essential functions of your job, please do not hesitate to contact your recruiter.

Job Summary:

As a Legal Entity Controller (LEC) within the Singapore and Australia Asset Management Legal Entities, you will be responsible for ensuring the accurate and timely submission of financial reporting and regulatory filings. You will focus on enhancing efficiency, delivering precise financial information, and collaborating with various groups to establish effective controls. Additionally, you will have the opportunity to engage in the analysis of legal entity implications for new business developments and changes in the regulatory framework.

Job responsibilities

• Ensure accurate month end close process to complete close of books and records under US GAAP as well as local GAAP for Singapore and Australia Asset Management Legal Entities
• Perform analytical review to identify any significant misstatement on Balance Sheet and Income Statement, and liaise with other functions to identify business drivers for significant variances
• Involve in the monthly general ledger certification and substantiation process
• Work closely with the Regional MIS team in HK on financial planning and analysis processes such as monthly Flash vs Actual reporting and reviewing outlook revenue and expenses
• Assist in the regulatory, tax and management reporting.
• Support the annual statutory and tax audits in Singapore and Australia
• Support the preparation of meeting materials for various location management committee meetings and regional finance control meetings
• Participate in working groups for projects and new initiatives impacting the Singapore and Australia Asset Management Legal Entities
• Maintain high level of internal control standards

Required qualifications, capabilities, and skills:

• A bachelor's degree in Accounting or a related discipline
• Candidates with a strong foundation, even fresh graduates, in finance are encouraged to apply
• Deep knowledge of International Financial Reporting Standards (IFRS) and US GAAP.
• Excellent analytical skills with the ability to think broadly and connect diverse issues and tasks.
• Effective communication skills and ability to build strong working relationships with global counterparts
• Meticulous and strong control awareness
• Committed, proactive and demonstrates initiative to drive better workflow efficiency
• Excellent project management, multi-tasking and collaboration skills

Preferred qualifications, capabilities, and skills:

• At least 1 year of experience in a public accounting firm or a financial institution.
• Proficient user of MS suite of products (e.g. Word, Excel. Powerpoint)
• Knowledge/experience with one or several dash-boarding/automation tools (Tableau, Alteryx, Python, etc.)
• Familiarity with Risk-based Capital adequacy requirements for local regulatory reporting related to CMSL license legal entities is a plus

As a Tech Risk & Controls Lead inthe Cybersecurity and Technology Controls organization, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
• Experience in various Technology and Cyber domains such as Data Management, Vulnerability Management, or Cloud
• Risk management experience in AWS or AI/ML

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or other industry-recognized risk certifications

As an Analyst within the WKO Markets Middle Office team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also be required to involve leveraging AI to enhance the KYC process.

Job Responsibilities

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources (not limited to company registries) and client documentation, seeking additional confirmation or approvals as needed.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow across the groups.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements, leveraging AI, and provide guidance on key process and technology initiatives to the business.
  

Required qualifications, capabilities, and skills

• Diploma or equivalent.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficient in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience in adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.
  

Preferred qualifications, capabilities, and skills

• Experience with KYC in Corporate and Institutional Banking is preferred.
• Experience in KYC/Onboarding functions within the banking industry preferred.
• Proficiency in Mandarin language is an added advantage to review and translate documents from China.
• Knowledge of other Asian languages will be a plus.

Job Description

Job responsibilities:

• Understand requirements, solve technical problems, propose complete solutions

• Design, develop and test software following standard SDLC

• Support PMs, BAs and management as technical SME

• Define and implement non-functional requirements

• Help team identify improvements to make to our systems and processes

Required qualifications, capabilities and skills:

• Understand Core Java and/or C++, Spring, Design pattern, Unit Testing, Threading and Messaging

• Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills

• Understand Multi-Threading, Realtime system implementation

• Understand Low-Latency event-driven systems

• Understand Design Patterns and Software Architectures

• Understand Fundamental computer science principles including operation system, network, data structure and algorithm

• Energetic, motivated, and determined