Technology Support Iii Major Incident Manager jobs at Jpmorgan in Singapore, Singapore

You will partner with established product, architect, and security members of the team to train and create a motivated development function with newly hired and more junior team members to deliver strategic parts of our control's ecosystem.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity , inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Security Engineering concepts and 5+ years applied experience
• Hands on Python development experience on large/medium sized projects
• Cloud proficiency experience is required.
• Experience with Terraform scripting and deployment
• Deep understanding of Python data structures, standard library, third-party packages, testing frameworks like pytest or unittest, ORM libraries like SQLAlchemy or Django ORM.
• Experience in AWS Data Analytics platform and related services - S3, AWS Glue, RedShift, Athena, Lake Formation, Lambda.
• Application Design and Design Patterns are important, including micro service and cloud design patterns
• Experience working in an Agile Development environment and is able to contribute/facilitate Agile ceremonies.
• Experience with Graph Databases, including OpenCypher and GSQL, or Relational Databases including DML, DDL, and PL/SQL
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

• Familiar in full stack development having experience creating REST based services on Java/Spring/Spring Boot.
• AWS Experience is preferred

Job Description

Job responsibilities:

• Understand requirements, solve technical problems, propose complete solutions

• Design, develop and test software following standard SDLC

• Support PMs, BAs and management as technical SME

• Define and implement non-functional requirements

• Help team identify improvements to make to our systems and processes

Required qualifications, capabilities and skills:

• Understand Core Java and/or C++, Spring, Design pattern, Unit Testing, Threading and Messaging

• Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills

• Understand Multi-Threading, Realtime system implementation

• Understand Low-Latency event-driven systems

• Understand Design Patterns and Software Architectures

• Understand Fundamental computer science principles including operation system, network, data structure and algorithm

• Energetic, motivated, and determined

As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required. You will utilize your strong technical skills to help enhance the global team's risk and controls initiatives. You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs. Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring, and regular reviews of persons of concern.

Job responsibilities

• Actively respond, manage and maintain cases of all case-types to include report writing and record retention
• Conduct witness interviews and provide assessments as required
• Provide program support for other GS/TM partners (Global Intelligence, Insider Risk)
• Serve as liaison support for cross-functional partners
• Provide case support for peer TMs as needed and based on caseload/on-call support
• Support the development of best practice documents and standard response protocols
• Utilize internal databases to execute long-term monitoring of persons of concern
• Leverage partnerships to continuously monitor persons of concern
• Support data integrity, TM case metrics, and trends analysis

• Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence

Required qualifications, capabilities, and skills

• 3+ years’ experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role
• BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
• Proficiency in MS office suite
• Ability to think quickly and make decisions while under pressure
• Ability to work within a team environment and achieve buy-in from stakeholders
• Strong communication skills
• Strong organization skills
• Available to travel 10%
• Able to work extended hours to include nights, weekends, and on-call as needed

As a Product Manager within Fusion Data Management, you will be tasked with generating innovative ideas, leading strategic initiatives, and collaborating with various business lines. Your responsibilities will include promoting product development, delivering value to our clients, and acting as a representative for Fusion's Data Management Solutions. This role demands a robust understanding of business and technology strategy in the financial and market data sector, complemented by exceptional relationship and interpersonal skills. Your proficiency in transforming feedback into actionable insights, prioritizing tasks, and working cross-functionally will be instrumental to your success in this position.

Job Responsibilities:

• Manage all aspects the product development process, including but not limited to defining product requirements, overseeing implementation, ensuring product adoption, continuous product expansion and demonstrating advocacy for specific product and solutions across securities/asset services data.
• Contribute meaningfully to the analysis, design, quality control, and documentation for securities/asset services data.
• Serve as a key leader in production ideation, management, requirements gathering, vendor engagement and roadmap execution
• Document and maintain clear product requirements that will act as a guide for business and technical teams to build, launch and market products
• Collaborate cross-functionally with multiple lines of business (Sales, Client Solutions, Engineering, Product, Data Science)
• Serve as a trusted advisor for Sales and Client Solution teams to lean on and establish long-term partnerships
• Identify expansion opportunities through market research and customer interactions to develop strategies that align with business objectives
• Monitor industry trends and competitor landscape

Required qualifications, capabilities and skills:

• At least Bachelor degree in Finance, Math, Engineering or related field
• At least 8+ years of business and technology strategy experience in the financial and market data space
• Demonstrate strong relationship and interpersonal skills, along with the ability to interact with senior business and technology executives
• Familiarity with technical concepts, data models and a strong passion for product development
• Organize, prioritize and escalate critical issues and required information to facilitate efficient decision making; establish priorities, and provide oversight and guidance to team of those priorities
• Ability to distill widely variant feedback into root cause issues and provide actionable feedback to other stakeholders
• Excellent business presentation, writing and verbal communication skills
• Proven expertise in leading strategic product initiatives
• Strong facilitation, process and influencing skills
• Functional knowledge of common programming languages (such as Python or R) and database languages (such as SQL)

Preferred qualifications, capabilities, and skills

• Experience applying data analysis to solve business problems in fast-moving environment
• Prior experience with data management offerings, focusing on Securities Services Data
• Understanding of needs and obligations specific to Asset Owners and Asset Managers

Job Responsibilities:

• Conduct robust quantitative and qualitative analysis to evaluate adherence to model development standards and procedures.
• Document model risk control assessments in high-quality technical reports and communicate findings to stakeholders, including the Chief Auditor.
• Identify control weaknesses in the firm's model risk management framework and set standards for model risk control assessments.
• Lead and execute end-to-end model risk analysis, control assessments, and strategic team projects.
• Validate strategic solutions addressing regulatory issues related to model risk management.
• Collaborate with quants, risk and finance professionals, and senior management to oversee model usage and performance assessment.

Required Qualifications, Capabilities, and Skills:

• Strong quantitative and analytical skills with a PhD or Master's Degree in Mathematics, Data Science, Financial Engineering, Economics, Quantitative Finance, Computer Science, Artificial Intelligence, Machine Learning, or a related field.
• 2+ years of experience in AI/ML product development, quantitative model development, model validation, or data science in the financial services industry.
• Strong leadership and communication skills for writing technical reports and influencing change on model-related issues.
• Proficiency in programming languages (e.g., Python, R) and statistics, derivative pricing, and machine learning modeling techniques.
• Risk and control mindset with the ability to assess materiality and escalate complex issues to senior management.
• Excellent communication skills and ability to interface with other functional areas on model-related issues.

Preferred Qualifications, Capabilities, and Skills:

• Understanding of and proficiency in developing and using AI/ML solutions and frameworks (e.g., Gen-AI, agentic AI, pytest) to ensure code quality and reliability.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Provide OnCall support for urgent issues outside regular business hours.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Hands onexperience as a DevOps Engineer, SRE, or similar role with a focus on improving the reliability
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Demonstrable ability to code in one or more languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies