Technology Support Iii Cib Treasury Services jobs at Jpmorgan in Singapore, Singapore

You will partner with established product, architect, and security members of the team to train and create a motivated development function with newly hired and more junior team members to deliver strategic parts of our control's ecosystem.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity , inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Security Engineering concepts and 5+ years applied experience
• Hands on Python development experience on large/medium sized projects
• Cloud proficiency experience is required.
• Experience with Terraform scripting and deployment
• Deep understanding of Python data structures, standard library, third-party packages, testing frameworks like pytest or unittest, ORM libraries like SQLAlchemy or Django ORM.
• Experience in AWS Data Analytics platform and related services - S3, AWS Glue, RedShift, Athena, Lake Formation, Lambda.
• Application Design and Design Patterns are important, including micro service and cloud design patterns
• Experience working in an Agile Development environment and is able to contribute/facilitate Agile ceremonies.
• Experience with Graph Databases, including OpenCypher and GSQL, or Relational Databases including DML, DDL, and PL/SQL
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

• Familiar in full stack development having experience creating REST based services on Java/Spring/Spring Boot.
• AWS Experience is preferred

As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required. You will utilize your strong technical skills to help enhance the global team's risk and controls initiatives. You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs. Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring, and regular reviews of persons of concern.

Job responsibilities

• Actively respond, manage and maintain cases of all case-types to include report writing and record retention
• Conduct witness interviews and provide assessments as required
• Provide program support for other GS/TM partners (Global Intelligence, Insider Risk)
• Serve as liaison support for cross-functional partners
• Provide case support for peer TMs as needed and based on caseload/on-call support
• Support the development of best practice documents and standard response protocols
• Utilize internal databases to execute long-term monitoring of persons of concern
• Leverage partnerships to continuously monitor persons of concern
• Support data integrity, TM case metrics, and trends analysis

• Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence

Required qualifications, capabilities, and skills

• 3+ years’ experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role
• BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
• Proficiency in MS office suite
• Ability to think quickly and make decisions while under pressure
• Ability to work within a team environment and achieve buy-in from stakeholders
• Strong communication skills
• Strong organization skills
• Available to travel 10%
• Able to work extended hours to include nights, weekends, and on-call as needed

Job Responsibilities:

• Conduct robust quantitative and qualitative analysis to evaluate adherence to model development standards and procedures.
• Document model risk control assessments in high-quality technical reports and communicate findings to stakeholders, including the Chief Auditor.
• Identify control weaknesses in the firm's model risk management framework and set standards for model risk control assessments.
• Lead and execute end-to-end model risk analysis, control assessments, and strategic team projects.
• Validate strategic solutions addressing regulatory issues related to model risk management.
• Collaborate with quants, risk and finance professionals, and senior management to oversee model usage and performance assessment.

Required Qualifications, Capabilities, and Skills:

• Strong quantitative and analytical skills with a PhD or Master's Degree in Mathematics, Data Science, Financial Engineering, Economics, Quantitative Finance, Computer Science, Artificial Intelligence, Machine Learning, or a related field.
• 2+ years of experience in AI/ML product development, quantitative model development, model validation, or data science in the financial services industry.
• Strong leadership and communication skills for writing technical reports and influencing change on model-related issues.
• Proficiency in programming languages (e.g., Python, R) and statistics, derivative pricing, and machine learning modeling techniques.
• Risk and control mindset with the ability to assess materiality and escalate complex issues to senior management.
• Excellent communication skills and ability to interface with other functional areas on model-related issues.

Preferred Qualifications, Capabilities, and Skills:

• Understanding of and proficiency in developing and using AI/ML solutions and frameworks (e.g., Gen-AI, agentic AI, pytest) to ensure code quality and reliability.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Provide OnCall support for urgent issues outside regular business hours.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Hands onexperience as a DevOps Engineer, SRE, or similar role with a focus on improving the reliability
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Demonstrable ability to code in one or more languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

As a Technology Support Lead in Corporate and Investment Banking (CIB) Technology - Incident Management team. you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Job responsibilities

• Drive the technical recovery bridge (provide command & control service) to manage all diagnostic and resolution activities.
• Identify all resources needed to resolve the incident, including those from JPMC partners, external vendors, and JPMC lines of business.
• Execute policies and procedures that ensure operational stability and availability.
• Escalate and communicate issues and solutions to the business and technology stakeholders.
• Ensure responsibility for high-quality, consistent, and accurate incident and process-related data.
• Participate in post-incident reviews and problem management activities.
• Contribute proactively to improvement activities during incident downtime. This includes automation, toil reduction, process reviews.

Required qualifications, capabilities, and skills

• Formal training or certification on technology support concepts and 5+ years applied experience troubleshooting, resolving, and maintaining information technology services.
• Bachelor’s degree in computer science or equivalent
• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Broad understanding of technology frameworks across cloud, distributed, midrange, and mainframe technologies.
• Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Proficient in observability and monitoring tools and techniques
• Prior experience in running incident bridges for application and/or technology issues.
• Knowledge and understanding of Incident Management best practices, skills, and tools.
• Excellent communication skills (both written and oral), with the ability to demonstrate confidence with senior technology and business management and possess the ability to influence others across all contributing teams and disciplines.
• Strong team player with the ability to foster relationships from both a business and technical perspective.
• Monthly weekend out of hours coverage is anticipated as part of this role

Preferred qualifications, capabilities, and skills

• Working knowledge in one or more general purpose programming languages and/or automation scripting. Python is preferred.
• ITIL Expert
• General understanding of Financial Services and key drivers of business performance.
• Experience with ServiceNow, Tableau and Alteryx

Join our Treasury & Chief Investment Office (TCIO) team as a Business Manager - Vice President in APAC, where you will play a pivotal role in managing the firm's assets and liabilities. The TCIO plays a crucial role in managing the firm's assets and liabilities, ensuring comprehensive oversight of interest rate risk across main business lines. It oversees funding and short-term cash deployment activities while managing liquidity risk and compliance with regulatory requirements. TCIO is responsible for handling the firm's structural foreign exchange risk, contributing to the firm's financial stability and strategic objectives.

As a Business Manager - Vice President in the TCIO, you will serve as a trusted advisor, leading business initiatives and managing liquidity risk. You will collaborate with diverse stakeholders, ensuring alignment with strategic objectives. Your work will be crucial in maintaining a robust control environment and driving the firm's success in Asia.

Job responsibilities

• Serve as a trusted advisor to the business and provide strategic insights
• Act as a key stakeholder, contributing to and driving projects and initiatives that impact TCIO operations in Asia
• Lead the implementation of business initiatives and ad hoc projects; manage the New Business Initiative Approval (NBIA) process, ensuring facilitation across all disciplines
• Drive the business management priorities agenda and maintain comprehensive documentation, with a focus on front office operations
• Address day-to-day business issues and queries from local and regional Treasurers, CIO Portfolio Managers, Lines of Business (LOBs), and control functions related to funding position, cash management, funds transfer pricing, and investment-related matters
• Interact with internal auditors and compliance teams, as well as external regulators and auditors, during reviews, inspections, and inquiries
• Collaborate with LOB Business Managers, LOB Treasury, and relevant TCIO teams to evaluate and review LOB business initiatives.
• Engage extensively with various stakeholders within the transaction cycle, including Middle Office, Back Office, Trade Support, and Technology, to address and resolve business issues
• Represent TCIO at various operational committees, such as Location Operating Committees and Outsourcing Committees, ensuring alignment with strategic objectives
• Participate in control agendas and collaborate with Business Control Management and risk management groups (liquidity, operational, market, credit risk, etc.) to ensure a robust and effective business control environment
• Develop and implement business continuity plans for front office operations and enhance existing control and processing frameworks in partnership with Technology and Operations, Middle Office, and Finance

Required qualifications, capabilities, and skills

• Minimum of a Bachelor's degree in finance, accounting, or a business-related discipline
• Minimum of 7 years of experience in business management roles in the financial services industry
• Comprehensive knowledge of products across Banking and Markets businesses
• In-depth understanding of liquidity risk, structural interest rate risks, and funds transfer pricing
• A strong control mindset and exceptional analytical skills
• Excellent interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders
• Highly motivated and responsible, with a proven track record of strong execution capabilities
• A collaborative team player with a keen attention to detail and precision

Preferred qualifications, capabilities, and skills

• CPA/CFA credentials are considered an advantage