דרושים Custody Operations - Client Servicing Manager Vice President ב-גיי פי מורגן ב-Singapore, Singapore

You will partner with established product, architect, and security members of the team to train and create a motivated development function with newly hired and more junior team members to deliver strategic parts of our control's ecosystem.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity , inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Security Engineering concepts and 5+ years applied experience
• Hands on Python development experience on large/medium sized projects
• Cloud proficiency experience is required.
• Experience with Terraform scripting and deployment
• Deep understanding of Python data structures, standard library, third-party packages, testing frameworks like pytest or unittest, ORM libraries like SQLAlchemy or Django ORM.
• Experience in AWS Data Analytics platform and related services - S3, AWS Glue, RedShift, Athena, Lake Formation, Lambda.
• Application Design and Design Patterns are important, including micro service and cloud design patterns
• Experience working in an Agile Development environment and is able to contribute/facilitate Agile ceremonies.
• Experience with Graph Databases, including OpenCypher and GSQL, or Relational Databases including DML, DDL, and PL/SQL
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

• Familiar in full stack development having experience creating REST based services on Java/Spring/Spring Boot.
• AWS Experience is preferred

At J.P. Morgan, we offer you the opportunity to grow your career in a dynamic and inclusive environment. As an Insurance Coordinator, you will play a pivotal role in managing insurance referral activities, ensuring compliance, and driving projects that enhance our wealth management services. Join us to make a significant impact and advance your career with a global leader in financial services.

As an Insurance Coordinator - Vice President within the J.P. Morgan Asia Private Bank, you will manage day-to-day insurance referral activities and governance. You will partner closely with client advisors and enabling functions to ensure seamless operations and compliance. Your role is crucial in supporting our mission to provide personalized financial solutions to our clients. We value diversity and inclusion, and you will be part of a team that encourages innovative thinking and collaboration.

Job Responsibilities:

• Manage insurance referral activities and governance for J.P. Morgan Asia Private Bank by partnering closely with Client Advisors and enabling functions.
• Drive and accountable for insurance referral activities related policies and procedures and interface with internal teams to resolve operational issues.
• Support client advisors in end-to-end insurance referral activities.
• Manage and be responsible for the engagement model, broker referral agreements and relationships with insurance brokers.
• Manage appropriate risk and control governance framework for insurance referral activities.
• Provide and coordinate internal insurance referral related communication and trainings.
• Manage premium financing process and product onboarding.
• Drive insurance referral and wealth planning related projects.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Finance or related discipline.
• Minimum 8 years of experience in Life Insurance at a Private bank, Life Insurance Broker, or Insurance Company in Asia.
• Demonstrate strong product knowledge in Insurance product offerings.
• Dynamic team player who is self-motivated and possesses strong interpersonal skills, showcasing the ability to proactively engage with multiple stakeholders at all level of seniority.
• Demonstrate strong organization skills, excellent problem-solving skills, with the ability to break down complex problems into components and find solutions to a wide variety of compliance, legal, technological, and behavioural constraints.
• Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

Vice President in the China market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team, including understanding clients’ wealth objectives and investment requirements, and collaborate with other Specialists to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities

1. Support and manage all aspects of client relationships across the team, and develop and maintain long-term relationships through professional or personal networks and contacts.
2. Build portfolio of clients using resources and expertise of JPMorgan’s platforms, products, services, and networks, and actively involved in prospecting and acquiring new clients, cultivate prospect lists and actively convert them into clients and deepen relationships.
3. Manage and coordinate with various teams to address overall account inquiries and maintenance, as well as investment-related aspects.
4. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.
5. Partner with the clients including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.
6. Collaborate with the other integrated team members to provide a high quality of client service.
7. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.
8. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities

1. Bachelor’s degree or equivalent in any discipline
2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.
3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.
4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.
5. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the bank.
6. Operate with a high level of integrity and risk awareness.
7. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.
8. Proficiency in Business Mandarin is essential, as there will be interaction with Chinese speaking clients from China.

Preferred Qualifications, Skills And Capabilities

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.
2. Strong knowledge of local regulatory policies and guidelines.
3. Strong knowledge of relevant financial markets and instruments.

As a Tech Risk & Controls Lead inthe Cybersecurity and Technology Controls organization, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
• Experience in various Technology and Cyber domains such as Data Management, Vulnerability Management, or Cloud
• Risk management experience in AWS or AI/ML

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or other industry-recognized risk certifications

As a Payment Product Implementation Associate within the Commercial Banking Client Onboarding team, you will be the single client-facing contact responsible for ensuring a successful end-to-end client experience during Treasury Services implementations. You will represent us in delivering standard implementations, managing expectations, and driving project outcomes. Your work will be crucial in achieving client excellence and supporting the business strategy of Commercial Banking clients. Together, we will empower success and foster innovation in the financial services industry.

Job responsibilities:

• Serve a single client facing, technical onboarding and implementation contact who is responsible for a successful end-to-end client experience and satisfaction during Regional and Global Treasury Services implementations with Commercial Banking clients
• Deliver standard Host-to-Host, and/or Access Online and/or API Implementations for Commercial Banking clients which utilize SWIFT, and/or ISO XML, and/or Bank file and message formats from scoping and/or solutioning stage to production handover post successful penny testing
• Manage client and internal partner expectations by establishing realistic timelines, deliverables and dependencies with the goal to achieve deal pipeline discipline and client excellence
• Use project management tools to drive the successful project outcomes, communicate status updates and document project scope, testing and systems setup etc. to meet quality assurance and /or quality control standards and in compliance with regulatory requirements
• Empower to escalate when support is needed to remove obstacles to success
• Be responsible for multi-entity, multi-jurisdiction client technical onboarding and product and service implementations

Required qualifications, capabilities, and skills:

• Bachelor’s Degree in Business, Science, Mathematic, Information Systems, Economics, or related disciplines
• At least 5 years of work experience in implementation, and/or technical support, and/or product roles, with client facing experience
• Proven capability of applying project management methodology to develop an implementation plan and execute in a dynamic client facing environment
• Demonstrate familiarity working with technical standards used in the payments industry such as ISO XML, API JSON, structural and delimited files
• Track record of independent problem solving within the technical and payments domain
• Comfort in using technology such as Zoom, Teams, Outlook and other collaboration tools for global connectivity in client discussions
• Possess a keen interest in evolving payments technologies and project management methodologies
• Exhibit adherence to policy and procedures and meet or exceed established service-level agreement

Preferred qualifications, capabilities, and skills:

• At least 2 years of project-related experience within Cash Management in piloting process enhancements, and/or new products, and/or team initiatives would be preferred
• Prior experience within the Financial Services industry supporting China, Hong Kong, and/or Taiwan markets will be an advantage
• Fluency in Mandarin will be an advantage to communicate with clients in the Greater China region
• Knowledge on Information systems networking and security protocol
• Ability to map and document progress of information systems and data workflows
• Comfortable with using Artificial Intelligence technologies with an innovative mindset

As an Analyst within the WKO Markets Middle Office team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also be required to involve leveraging AI to enhance the KYC process.

Job Responsibilities

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources (not limited to company registries) and client documentation, seeking additional confirmation or approvals as needed.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow across the groups.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements, leveraging AI, and provide guidance on key process and technology initiatives to the business.
  

Required qualifications, capabilities, and skills

• Diploma or equivalent.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficient in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience in adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.
  

Preferred qualifications, capabilities, and skills

• Experience with KYC in Corporate and Institutional Banking is preferred.
• Experience in KYC/Onboarding functions within the banking industry preferred.
• Proficiency in Mandarin language is an added advantage to review and translate documents from China.
• Knowledge of other Asian languages will be a plus.

Job Description

Job responsibilities:

• Understand requirements, solve technical problems, propose complete solutions

• Design, develop and test software following standard SDLC

• Support PMs, BAs and management as technical SME

• Define and implement non-functional requirements

• Help team identify improvements to make to our systems and processes

Required qualifications, capabilities and skills:

• Understand Core Java and/or C++, Spring, Design pattern, Unit Testing, Threading and Messaging

• Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills

• Understand Multi-Threading, Realtime system implementation

• Understand Low-Latency event-driven systems

• Understand Design Patterns and Software Architectures

• Understand Fundamental computer science principles including operation system, network, data structure and algorithm

• Energetic, motivated, and determined